2002 Mercury Grand Marquis
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 2 |
| 1982 | 3 |
| 1983 | 7 |
| 1984 | 15 |
| 1985 | 21 |
| 1986 | 21 |
| 1987 | 43 |
| 1988 | 73 |
| 1989 | 58 |
| 1990 | 56 |
| 1991 | 82 |
| 1992 | 255 |
| 1993 | 144 |
| 1994 | 156 |
| 1995 | 179 |
| 1996 | 239 |
| 1997 | 316 |
| 1998 | 143 |
| 1999 | 164 |
| 2000 | 162 |
| 2001 | 157 |
| 2002 | 78 |
| 2003 | 362 |
| 2004 | 347 |
| 2005 | 487 |
| 2006 | 142 |
| 2007 | 96 |
| 2008 | 78 |
| 2009 | 26 |
| 2010 | 24 |
| 2011 | 9 |
KNOWN PROBLEM AREAS
21% of complaints: vehicle speed control — 16 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE CRASHED INTO A WATER HEATER IN THE CONTACT'S GARAGE.
NHTSA ODI report, 20120503
WHEN THE CAR WAS PUT IN REVERSE THE CAR STARTED BACK AT A RAPID SPEED BEFORE THE GAS PEDAL WAS DEPRESSED. LATER FOUND THAT THE PEDAL WAS BROKEN AND THE SPRING MISSING, MAKING THE PEDAL ALMOST TOUCH THE BOTTOM OF THE DASH.*AK
NHTSA ODI report, 20020701
WHILE PUTTING VEHICLE IN GEAR VEHICLE SPED UP WITHOUT CONSUMER APPLYING PRESSURE TO ACCELERATOR. VEHICLE WAS TOTALED.
NHTSA ODI report, 20020624
12% of complaints: steering — 9 distinct reports on file.
CRASH INJURYShow complaint excerpts
THE CONSUMER STATED THE FRONT END OF THE VEHICLE WAS LOWER THAN NORMAL WHICH CAUSED DAMAGE TO THE FRONT END WHEN PARKING. THE DEALERSHIP PROVIDED A TEMPORARY FIX BY PUTTING SHIMS UNDER THE FRONT END.
NHTSA ODI report, 20040123
THE CAR HAS 87934 MILES ON IT. WHEN DRIVING OVER 50 MILES A HOUR IT JERKS AND SHAKES THE CHECK EMGINE LIGHT WILL START FLASHING THE COOLANT LOGHT COMES ON THEN DIES BUT WILL START RIGHT BACK UP. THEN COOLANT LEVELS ARE FINE.
NHTSA ODI report, 20180104
10% of complaints: electrical system — 8 distinct reports on file.
FIRE INJURY8% of complaints: seat belts — 6 distinct reports on file.
Show complaint excerpts
The contact owns a 2002 Mercury Grand Marquis. The contact stated that after securely latching the seat belt, the driver's side front and passenger's side front seat belt buckles unintendedly unlatched. There were no warning lights illuminated.
NHTSA ODI report, 20241120
6% of complaints: suspension — 5 distinct reports on file.
Show complaint excerpts
SHORTLY AFTER PURCHASE WE WENT BACK TO DEALER TO COMPLAIN ABOUT BOUNCY SUSPENSION THAT MADE THE CAR GO SIDEWAYS ON THE HIGHWAY WHEN GOING OVER BUMPS WHILE IN MILD TURNS (JUST HIGHWAY DIRECTION CHANGES NOT GETTING OFF/ON, ETC.).
NHTSA ODI report, 20120619
SAFETY TIMELINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 — check if this car was fixed
Dorman Products, Inc.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Campaign 15E082000 — check if this car was fixed
BUY-SMART CHECKLIST
2002 Mercury Grand Marquis — pre-purchase inspection
- Test/inspect for vehicle speed control issues (16 reports on file for this year).
- Test/inspect for steering issues (9 reports on file for this year).
- Test/inspect for electrical system issues (8 reports on file for this year).
- Verify recall 06E056000 (fuel system, gasoline) has been completed.
- Verify recall 15E082000 (steering) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2002 Mercury Grand Marquis reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2002 Mercury Grand Marquis is rated "better than typical".
What are the most common problems with the 2002 Mercury Grand Marquis?
The most-reported component is vehicle speed control, accounting for 21% of complaints on file.
How many recalls does the 2002 Mercury Grand Marquis have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.