MYRModel Year Report

2002 Mercury Grand Marquis

▲ Better than typical
2002 Mercury Grand Marquis
RENDERED 2026-09-16T17:48:47.161Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Mercury Grand Marquis Bar chart of distinct NHTSA complaints filed per model year, 2002 highlighted. 1981: 2 complaints 1981 1982: 3 complaints 1983: 7 complaints 1984: 15 complaints 1985: 21 complaints 1985 1986: 21 complaints 1987: 47 complaints 1988: 73 complaints 1989: 58 complaints 1989 1990: 58 complaints 1991: 82 complaints 1992: 260 complaints 1993: 147 complaints 1993 1994: 161 complaints 1995: 179 complaints 1996: 239 complaints 1997: 316 complaints 1997 1998: 143 complaints 1999: 164 complaints 2000: 162 complaints 2001: 157 complaints 2001 2002: 78 complaints 2002 2003: 362 complaints 2004: 347 complaints 2005: 487 complaints 2005 2006: 143 complaints 2007: 96 complaints 2008: 78 complaints 2009: 26 complaints 2009 2010: 24 complaints 2011: 9 complaints 2011
2002: 78 complaints
View as data table
YearComplaints
19800
19812
19823
19837
198415
198521
198621
198747
198873
198958
199058
199182
1992260
1993147
1994161
1995179
1996239
1997316
1998143
1999164
2000162
2001157
200278
2003362
2004347
2005487
2006143
200796
200878
200926
201024
20119

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

VEHICLE SPEED CONTROL 22%

22% of complaints: vehicle speed control — 17 distinct reports on file, most commonly citing cruise control.

CRASH INJURY
Show complaint excerpts

TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE CRASHED INTO A WATER HEATER IN THE CONTACT'S GARAGE.

NHTSA ODI report, 20120503

WHEN THE CAR WAS PUT IN REVERSE THE CAR STARTED BACK AT A RAPID SPEED BEFORE THE GAS PEDAL WAS DEPRESSED. LATER FOUND THAT THE PEDAL WAS BROKEN AND THE SPRING MISSING, MAKING THE PEDAL ALMOST TOUCH THE BOTTOM OF THE DASH.*AK

NHTSA ODI report, 20020701

WHILE PUTTING VEHICLE IN GEAR VEHICLE SPED UP WITHOUT CONSUMER APPLYING PRESSURE TO ACCELERATOR. VEHICLE WAS TOTALED.

NHTSA ODI report, 20020624

SUSPENSION 14%

14% of complaints: suspension — 11 distinct reports on file, most commonly citing rear and front.

CRASH INJURY
Show complaint excerpts

THE CONSUMER STATED THE FRONT END OF THE VEHICLE WAS LOWER THAN NORMAL WHICH CAUSED DAMAGE TO THE FRONT END WHEN PARKING. THE DEALERSHIP PROVIDED A TEMPORARY FIX BY PUTTING SHIMS UNDER THE FRONT END.

NHTSA ODI report, 20040123

Also filed under STEERING and SEAT BELTS

VEHICLE DIDN'T HAVE SWAY BAR. WHEN CONSUMER CALLED FORD THEY STATED ALL 2002 MODEL VEHICLES SHOULD HAVE SWAY BARS. CONSUMER WAS IN ACCIDENT. CONTACTED DEALER, AND DEALER STATED SOME VEHICLES DO, AND SOME VEHICLES DON'T HAVE SWAY BARS.

NHTSA ODI report, 20011113

SHORTLY AFTER PURCHASE WE WENT BACK TO DEALER TO COMPLAIN ABOUT BOUNCY SUSPENSION THAT MADE THE CAR GO SIDEWAYS ON THE HIGHWAY WHEN GOING OVER BUMPS WHILE IN MILD TURNS (JUST HIGHWAY DIRECTION CHANGES NOT GETTING OFF/ON, ETC.).

NHTSA ODI report, 20120619

ELECTRICAL SYSTEM 13%

13% of complaints: electrical system — 10 distinct reports on file, most commonly citing switch and ignition.

FIRE INJURY
ENGINE AND ENGINE COOLING 13%

13% of complaints: engine and engine cooling — 10 distinct reports on file, most commonly citing exhaust system and gasoline.

CRASH FIRE
STEERING 12%

12% of complaints: steering — 9 distinct reports on file.

CRASH INJURY
Show complaint excerpts

THE CAR HAS 87934 MILES ON IT. WHEN DRIVING OVER 50 MILES A HOUR IT JERKS AND SHAKES THE CHECK EMGINE LIGHT WILL START FLASHING THE COOLANT LOGHT COMES ON THEN DIES BUT WILL START RIGHT BACK UP. THEN COOLANT LEVELS ARE FINE.

NHTSA ODI report, 20180104

Also filed under EXTERIOR LIGHTING and FUEL/PROPULSION SYSTEM

SAFETY TIMELINE

I 20050922 — DP (closed 20060104)

SPARK PLUG EJECTION FROM CYLINDER HEAD

R 20060804 — fuel system, gasoline

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN

Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Campaign 06E056000 — check if this car was fixed

R 20151028 — steering

Dorman Products, Inc.

Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Campaign 15E082000 — check if this car was fixed

BUY-SMART CHECKLIST

2002 Mercury Grand Marquis — pre-purchase inspection

  • Test/inspect for vehicle speed control issues (17 reports on file for this year).
  • Test/inspect for suspension issues (11 reports on file for this year).
  • Test/inspect for electrical system issues (10 reports on file for this year).
  • Verify recall 06E056000 (fuel system, gasoline) has been completed.
  • Verify recall 15E082000 (steering) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 1987 ▲ 1990 ▲ 1989

WORST YEARS

■ 2005 ■ 2003 ■ 2004

See all years ranked →

FAQ

Is the 2002 Mercury Grand Marquis reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2002 Mercury Grand Marquis is rated "better than typical".

What are the most common problems with the 2002 Mercury Grand Marquis?

The most-reported component is vehicle speed control, accounting for 22% of complaints on file.

How many recalls does the 2002 Mercury Grand Marquis have?

2 recalls on file for this model year.

Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.