2002 Mercury Grand Marquis
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 78
- Recalls
- 2
- Investigations
- 1
- Top problem
- Vehicle speed control
Campaigns on file for 2002
Opened by NHTSA
22% of complaints
Complaints per year
2002: 78 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 2 |
| 1982 | 3 |
| 1983 | 7 |
| 1984 | 15 |
| 1985 | 21 |
| 1986 | 21 |
| 1987 | 47 |
| 1988 | 73 |
| 1989 | 58 |
| 1990 | 58 |
| 1991 | 82 |
| 1992 | 260 |
| 1993 | 147 |
| 1994 | 161 |
| 1995 | 179 |
| 1996 | 239 |
| 1997 | 316 |
| 1998 | 143 |
| 1999 | 164 |
| 2000 | 162 |
| 2001 | 157 |
| 2002 | 78 |
| 2003 | 362 |
| 2004 | 347 |
| 2005 | 487 |
| 2006 | 143 |
| 2007 | 96 |
| 2008 | 80 |
| 2009 | 26 |
| 2010 | 25 |
| 2011 | 9 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Vehicle speed control
22% · 17 reportsMost commonly citing cruise control.
Show complaint excerpts
Tl* the contact owns a 2002 Mercury Grand Marquis. The contact was at a complete stop when the vehicle accelerated abnormally. The vehicle crashed into a water heater in the contact's garage.
NHTSA ODI report, 2012-05-03
When the car was put in reverse the car started back at a rapid speed before the gas pedal was depressed. Later found that the pedal was broken and the spring missing, making the pedal almost touch the bottom of the dash.
NHTSA ODI report, 2002-07-01
While putting vehicle in gear vehicle sped up without consumer applying pressure to accelerator. Vehicle was totaled.
NHTSA ODI report, 2002-06-24
Suspension
14% · 11 reportsMost commonly citing rear and front.
Show complaint excerpts
The consumer stated the front end of the vehicle was lower than normal which caused damage to the front end when parking. The dealership provided a temporary fix by putting shims under the front end.
NHTSA ODI report, 2004-01-23
Also filed under Steering and seat belts
Vehicle didn't have sway bar. When consumer called Ford they stated all 2002 model vehicles should have sway bars. Consumer was in accident. Contacted dealer, and dealer stated some vehicles do, and some vehicles don't have sway bars.
NHTSA ODI report, 2001-11-13
Shortly after purchase we went back to dealer to complain about bouncy suspension that made the car go sideways on the highway when going over bumps while in mild turns (Just highway direction changes not getting off/on, etc.).
NHTSA ODI report, 2012-06-19
Electrical system
13% · 10 reportsMost commonly citing switch and ignition.
Engine and engine cooling
13% · 10 reportsMost commonly citing exhaust system and gasoline.
Steering
12% · 9 reportsShow complaint excerpts
The car has 87934 miles on it. When driving over 50 miles a hour it jerks and shakes the check emgine light will start flashing the coolant loght comes on then dies but will start right back up. Then coolant levels are fine.
NHTSA ODI report, 2018-01-04
Also filed under Exterior lighting and fuel/propulsion system
Safety timeline
2 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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I
2005-09-22Defect petitionClosed 2006-01-04 Spark plug ejection from cylinder head
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R
2006-08-04Fuel system, gasoline06E056000 Certain aftermarket fuel filters sold under the purolator brand name, p/n F65277, shipped from January 16 through June 2, 2006, for use on the above listed passenger vehicles. Due to incorrect…
Remedy: Ufi will notify owners and replace the filters free of charge. The recall began on August 4, 2006. Owners may contact ufi filters USA at 800-230-5876.
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R
2015-10-28Steering15E082000 Dorman Products, Inc.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Buy-smart checklist
2002 Mercury Grand Marquis — pre-purchase inspection
Inspect
- Vehicle speed control: 17 reports on file for this year.
- Suspension: 11 reports on file for this year.
- Electrical system: 10 reports on file for this year.
Verify these recalls were completed
- Recall 06E056000 · Fuel system, gasoline
- Recall 15E082000 · Steering
Other years of this model
See all years ranked →FAQ
- Is the 2002 Mercury Grand Marquis reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2002 Mercury Grand Marquis is rated "better than typical".
- What are the most common problems with the 2002 Mercury Grand Marquis?
- The most-reported component is vehicle speed control, accounting for 22% of complaints on file.
- How many recalls does the 2002 Mercury Grand Marquis have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.