1997 Mercedes Benz E320
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1994 | 11 |
| 1995 | 96 |
| 1996 | 45 |
| 1997 | 63 |
| 1998 | 37 |
| 1999 | 83 |
| 2000 | 44 |
| 2001 | 38 |
| 2002 | 23 |
| 2003 | 214 |
| 2004 | 203 |
| 2005 | 231 |
| 2006 | 41 |
| 2007 | 17 |
| 2008 | 10 |
| 2009 | 8 |
KNOWN PROBLEM AREAS
19% of complaints: suspension — 12 distinct reports on file.
CRASH INJURY16% of complaints: suspension — 10 distinct reports on file.
FIRE INJURYShow complaint excerpts
* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public.
NHTSA ODI report, 20231113
14% of complaints: seat belts — 9 distinct reports on file.
INJURYShow complaint excerpts
ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST.
NHTSA ODI report, 20141206
Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning.
NHTSA ODI report, 20230127
WAS DRIVING SLOW LIKE 10 MPH AND PREPARING TO MAKE A RIGHT TURN AND THERE WAS A LOUD EXPLOSION AS THE PASSENGER SEAT BELT RETRACTED WITH SUCH FORCE THAT IT SLAMMED INTO THE STERNUM OF MY 73 YEAR OLD MOTHER, WHO ALMOST HAD AN EPISODE OF CARDIAC...
NHTSA ODI report, 20171126
10% of complaints: suspension — 6 distinct reports on file.
8% of complaints: air bags — 5 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
1997 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO AIRBAGS MALFUNCTION. *SMD CONSUMER STATED THAT PASSENGER SIDE AIRBAG DEPLOYED DEFECTIVELY FOR NO REASON WHILE DRIVING AT A SPEED OF 5MPH.
NHTSA ODI report, 20180329
TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED A YELLOW SUBSTANCE AND THE VEHICLE SHOOK VIOLENTLY.
NHTSA ODI report, 20150910
ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST.
NHTSA ODI report, 20141206
SAFETY TIMELINE
No recalls on file for this model year.
FRONT SUSPENSION COIL SPRING EJECTION
BUY-SMART CHECKLIST
1997 Mercedes Benz E320 — pre-purchase inspection
- Test/inspect for suspension issues (12 reports on file for this year).
- Test/inspect for suspension issues (10 reports on file for this year).
- Test/inspect for seat belts issues (9 reports on file for this year).
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 1997 Mercedes Benz E320 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 1997 Mercedes Benz E320 is rated "typical".
What are the most common problems with the 1997 Mercedes Benz E320?
The most-reported component is suspension:front:springs:coil springs, accounting for 19% of complaints on file.
How many recalls does the 1997 Mercedes Benz E320 have?
No recalls are on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.