1997 Mercedes Benz E320
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 63
- Recalls
- 0
- Investigations
- 1
- Top problem
- Suspension
None on file
Opened by NHTSA
57% of complaints
Complaints per year
1997: 63 complaints
View as data table
| Year | Complaints |
|---|---|
| 1994 | 11 |
| 1995 | 96 |
| 1996 | 45 |
| 1997 | 63 |
| 1998 | 37 |
| 1999 | 83 |
| 2000 | 44 |
| 2001 | 38 |
| 2002 | 23 |
| 2003 | 214 |
| 2004 | 203 |
| 2005 | 231 |
| 2006 | 41 |
| 2007 | 17 |
| 2008 | 10 |
| 2009 | 8 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Suspension
57% · 36 reportsMost commonly citing coil springs and front.
Show complaint excerpts
* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public.
NHTSA ODI report, 2023-11-13
Also filed under Steering and structure
Seat belts
16% · 10 reportsMost commonly citing retractor.
Show complaint excerpts
On November 19TH, 2014, while stopped on habana at mlk, jr. Blvd. In tampa, Florida, without any warning whatsoever, a very loud "Explosion" Occurred inside my car and there was instant pressure on my chest.
NHTSA ODI report, 2014-12-06
Also filed under Air bags
Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning.
NHTSA ODI report, 2023-01-27
Was driving slow like 10 MPH and preparing to make a right turn and there was a loud explosion as the passenger seat belt retracted with such force that it slammed into the sternum of my 73 year old mother, who almost had an episode of cardiac...
NHTSA ODI report, 2017-11-26
Air bags
11% · 7 reportsMost commonly citing side/window and frontal.
Show complaint excerpts
1997 Mercedes Benz e-320. Consumer writes in regards to airbags malfunction. *smd consumer stated that passenger side airbag deployed defectively for no reason while driving at a speed of 5MPH.
NHTSA ODI report, 2018-03-29
Tl* the contact owns a 1997 Mercedes Benz E320. While driving at 60 MPH, the air bags deployed inadvertently emitted a yellow substance and the vehicle shook violently.
NHTSA ODI report, 2015-09-10
Upon making a right turn vehicle lost brake power. When this occurred consumer swerved to avoid hitting pedestrians, and crashed into a garage. Upon impact, bags failed to deploy.
NHTSA ODI report, 2004-04-08
Also filed under Service brakes, hydraulic
Power train
8% · 5 reportsMost commonly citing automatic transmission and manual transmission.
Show complaint excerpts
While driving 60 MPH vehicle lost power. This caused the consumer off the road and hit a neighbor's garage consumer had the vehicle towed to the dealership, and mechanic determined that transmission failed.
NHTSA ODI report, 2004-04-09
Electrical system
8% · 5 reportsMost commonly citing wiring and 12v/24v/48v battery.
Show complaint excerpts
While driving vehicle stalled. Took battery out of vehicle to take it to dealer to have it replaced. As putting battery down, it exploded, injuring consumer.
NHTSA ODI report, 2002-04-26
Also filed under Engine and engine cooling
Safety timeline
No recalls on file for this model year.
0 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
I
2007-04-19Preliminary evaluationClosed 2007-08-09 Front suspension coil spring ejection
Buy-smart checklist
1997 Mercedes Benz E320 — pre-purchase inspection
Inspect
- Suspension: 36 reports on file for this year.
- Seat belts: 10 reports on file for this year.
- Air bags: 7 reports on file for this year.
Other years of this model
See all years ranked →FAQ
- Is the 1997 Mercedes Benz E320 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 1997 Mercedes Benz E320 is rated "typical".
- What are the most common problems with the 1997 Mercedes Benz E320?
- The most-reported component is suspension, accounting for 57% of complaints on file.
- How many recalls does the 1997 Mercedes Benz E320 have?
- No recalls are on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.