2020 Mazda CX-9
Only 19 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 19 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 19
- Recalls
- 1
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2020
None on file
Not enough data
Complaints per year
2020: 19 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 67 |
| 2008 | 172 |
| 2009 | 59 |
| 2010 | 162 |
| 2011 | 170 |
| 2012 | 221 |
| 2013 | 68 |
| 2014 | 54 |
| 2015 | 35 |
| 2016 | 107 |
| 2017 | 61 |
| 2018 | 128 |
| 2019 | 53 |
| 2020 | 19 |
| 2021 | 39 |
| 2022 | 11 |
| 2023 | 13 |
Known problem areas
Only 19 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Engine
5 of 19 total reports mention: engine.
Show complaint excerpts
The vehicle was overheating and a message came up that power will be reduced. Then it would go away and come up every 3 minutes while driving.
NHTSA ODI report, 2025-04-14
Excessive oil consumption. In less than 3000 miles, I have to add a quart of oil
NHTSA ODI report, 2025-02-11
The Mazda CX-9 uncommanded engine acceleration reported herein did not result in any damage primarily because it commenced several seconds after I began light braking while approaching a red traffic light.
NHTSA ODI report, 2020-02-04
Electrical system
4 of 19 total reports mention: electrical system.
Show complaint excerpts
The 2020 Mazda completely shut off following an exit from an expressway, turn under a bridge and slow down for a red light. The Mazda electrically shut off and coasted to a braked stop in the center lane of a 3 lane road.
NHTSA ODI report, 2021-08-10
Fuel/propulsion system
3 of 19 total reports mention: fuel/propulsion system.
Service brakes
2 of 19 total reports mention: service brakes.
Power train
2 of 19 total reports mention: power train.
Show complaint excerpts
Fuel cap light on in dec 2020. Our car mileage ~14,000 miles . We bought brand new CX9 2020 in August. Dealer inspected it and found nothing wrong. Dealer reprogrammed it. A month later jan 1,2021, fuel cap light is on on again.
NHTSA ODI report, 2021-02-01
Safety timeline
1 recall · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
R
2021-11-04Seat belts, seats21V750000 Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4.
Buy-smart checklist
2020 Mazda CX-9 — pre-purchase inspection
Inspect
- Engine: 5 reports on file for this year.
- Electrical system: 4 reports on file for this year.
- Fuel/propulsion system: 3 reports on file for this year.
Verify these recalls were completed
- Recall 21V750000 · Seat belts, seats
Other years of this model
See all years ranked →FAQ
- Is the 2020 Mazda CX-9 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Mazda CX-9?
- The most-reported component is engine, accounting for 26% of complaints on file.
- How many recalls does the 2020 Mazda CX-9 have?
- 1 recall on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.