2020 Mazda CX-9
Only 19 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 19 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 67 |
| 2008 | 172 |
| 2009 | 59 |
| 2010 | 162 |
| 2011 | 170 |
| 2012 | 221 |
| 2013 | 68 |
| 2014 | 54 |
| 2015 | 35 |
| 2016 | 103 |
| 2017 | 61 |
| 2018 | 124 |
| 2019 | 51 |
| 2020 | 19 |
| 2021 | 34 |
| 2022 | 9 |
| 2023 | 12 |
KNOWN PROBLEM AREAS
Only 19 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
5 of 19 total reports mention: engine.
Show complaint excerpts
The vehicle was overheating and a message came up that power will be reduced. Then it would go away and come up every 3 minutes while driving.
NHTSA ODI report, 20250414
Excessive oil consumption. In less than 3000 miles, I have to add a quart of oil
NHTSA ODI report, 20250211
THE MAZDA CX-9 UNCOMMANDED ENGINE ACCELERATION REPORTED HEREIN DID NOT RESULT IN ANY DAMAGE PRIMARILY BECAUSE IT COMMENCED SEVERAL SECONDS AFTER I BEGAN LIGHT BRAKING WHILE APPROACHING A RED TRAFFIC LIGHT.
NHTSA ODI report, 20200204
4 of 19 total reports mention: electrical system.
Show complaint excerpts
The 2020 Mazda completely shut off following an exit from an expressway, turn under a bridge and slow down for a red light. The Mazda electrically shut off and coasted to a braked stop in the center lane of a 3 lane road.
NHTSA ODI report, 20210810
3 of 19 total reports mention: fuel/propulsion system.
2 of 19 total reports mention: service brakes.
2 of 19 total reports mention: power train.
Show complaint excerpts
FUEL CAP LIGHT ON IN DEC 2020. OUR CAR MILEAGE ~14,000 MILES . WE BOUGHT BRAND NEW CX9 2020 IN AUGUST. DEALER INSPECTED IT AND FOUND NOTHING WRONG. DEALER REPROGRAMMED IT. A MONTH LATER JAN 1,2021, FUEL CAP LIGHT IS ON ON AGAIN.
NHTSA ODI report, 20210201
SAFETY TIMELINE
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4.
Campaign 21V750000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Mazda CX-9 — pre-purchase inspection
- Test/inspect for engine issues (5 reports on file for this year).
- Test/inspect for electrical system issues (4 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (3 reports on file for this year).
- Verify recall 21V750000 (seat belts, seats) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Mazda CX-9 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Mazda CX-9?
The most-reported component is engine, accounting for 26% of complaints on file.
How many recalls does the 2020 Mazda CX-9 have?
1 recall on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.