2012 Mazda CX-9
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 67 |
| 2008 | 172 |
| 2009 | 59 |
| 2010 | 162 |
| 2011 | 170 |
| 2012 | 221 |
| 2013 | 68 |
| 2014 | 54 |
| 2015 | 35 |
| 2016 | 103 |
| 2017 | 61 |
| 2018 | 124 |
| 2019 | 51 |
| 2020 | 19 |
| 2021 | 34 |
| 2022 | 9 |
| 2023 | 12 |
KNOWN PROBLEM AREAS
63% of complaints: service brakes — 139 distinct reports on file.
CRASH INJURYShow complaint excerpts
THE BRAKING SYSTEM DID NOT FUNCTION CORRECTLY RESULTING IN A CRASH. BRAKES WERE HARD AND COULD NOT BE DEPRESSED WHEN A VEHICLE STOPPED QUICKLY IN FRONT OF ME.
NHTSA ODI report, 20180313
I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP.
NHTSA ODI report, 20130122
I was driving normally when I started sowing down and noticed the brakes were harder to push. I finally stopped just before almost rear-ending a vehicle in front of me.
NHTSA ODI report, 20230929
11% of complaints: engine — 25 distinct reports on file.
CRASHShow complaint excerpts
I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP.
NHTSA ODI report, 20130122
10% of complaints: air bags — 23 distinct reports on file.
CRASH INJURYShow complaint excerpts
TAKATA RECALL" THIS IS IN RELATION TO CURTAIN AIRBAGS DEPLOYING WITHOUT WARNING OR IMPACT TO THE VEHICLE. THERE WAS NO ACCIDENT INVOLVED. TRAVELING DOWN THE FREEWAY AND THE CURTAIN AIRBAGS DEPLOYED.
NHTSA ODI report, 20190108
My driver and passenger side curtain airbags randomly deployed without a collision. Thankfully I was at a stop sign when this happened. If it happened while I was driving, Iâm sure I would have wrecked and could possibly be dead. It was loud!
NHTSA ODI report, 20250204
8% of complaints: power train — 18 distinct reports on file.
CRASH5% of complaints: vehicle speed control — 11 distinct reports on file.
CRASHShow complaint excerpts
I WAS TURNING RIGHT INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, WHEN THE CAR SUDDENLY ACCELERATED. THE ENGINE REVVED UP AND THE CAR DARTED FORWARD.
NHTSA ODI report, 20190510
I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP.
NHTSA ODI report, 20130122
SAFETY TIMELINE
Lower ball joint separation
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013.
Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015.
Campaign 15V451000 — check if this car was fixed
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico,...
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge.
Campaign 17V457000 — check if this car was fixed
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American...
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4.
Campaign 18V717000 — check if this car was fixed
Inadvertent Curtain Air Bag Deployment
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019.
Campaign 19V782000 — check if this car was fixed
BUY-SMART CHECKLIST
2012 Mazda CX-9 — pre-purchase inspection
- Test/inspect for service brakes issues (139 reports on file for this year).
- Test/inspect for engine issues (25 reports on file for this year).
- Test/inspect for air bags issues (23 reports on file for this year).
- Verify recall 15V451000 (suspension) has been completed.
- Verify recall 17V457000 (air bags) has been completed.
- Verify recall 18V717000 (air bags) has been completed.
- Verify recall 19V782000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2012 Mazda CX-9 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2012 Mazda CX-9 is rated "significantly worse".
What are the most common problems with the 2012 Mazda CX-9?
The most-reported component is service brakes, accounting for 63% of complaints on file.
How many recalls does the 2012 Mazda CX-9 have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.