2004 Kia Optima
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2001 | 143 |
| 2002 | 107 |
| 2003 | 141 |
| 2004 | 225 |
| 2005 | 144 |
| 2006 | 155 |
| 2007 | 166 |
| 2008 | 143 |
| 2009 | 116 |
| 2010 | 75 |
| 2011 | 589 |
| 2012 | 916 |
| 2013 | 1371 |
| 2014 | 576 |
| 2015 | 998 |
| 2016 | 747 |
| 2017 | 252 |
| 2018 | 227 |
| 2019 | 200 |
| 2020 | 136 |
KNOWN PROBLEM AREAS
32% of complaints: latches/locks/linkages — 73 distinct reports on file.
INJURYShow complaint excerpts
MY DRIVER SIDE LOCKS WILL NO LONGER UNLOCK CORRECTLY. SOMETIMES IF I JIGGLE EVERYTHING TOGETHER JUST SO I CAN GET IT TO UNLOCK FROM THE OUTSIDE. HOWEVER, ONCE INSIDE IT IS IMPOSSIBLE TO GET THE DOOR OPEN.
NHTSA ODI report, 20140727
18% of complaints: electrical system — 41 distinct reports on file.
CRASH FIREShow complaint excerpts
PURCHASED A BRAND NEW 2004 KIA OPTIMA FROM THE DEALER ON 12/09/2004. THE CRUISE CONTROL HAS NOT BEEN WORKING SINCE THE FIRST DAY IT WAS DRIVEN OUT OF THE DEALER'S LOT.
NHTSA ODI report, 20050327
WHILE I WAS DRIVING MY VEHICLE MY PASSENGER NOTICED THAT THERE WAS SMOKE COMING OUT OF THE DASHBOARD AREA.
NHTSA ODI report, 20050204
WHILE DRIVING, A FIRE STARTED FROM THE DASHBOARD. THE CAUSE OF FIRE WAS UNDETERMINED.
NHTSA ODI report, 20050203
12% of complaints: structure — 28 distinct reports on file.
CRASHShow complaint excerpts
I WAS DRIVING ON I-10 WESTBOUND, KATY TX FREEWAY, TRAVELLING ABOUT 65 MILES PER HOUR. THE PASSENGER'S SIDE FRONT TIRE BLEW OUT CAUSING THE CAR TO GO BACK AND FOURTH BETWEEN TWO LANES OF TRAFFIC.
NHTSA ODI report, 20150203
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHEN THE VEHICLE WAS TAKEN TO BILL DORATY KIA (2925 MEDINA RD, MEDINA, OH 44256, (330) 721-9500) FOR ROUTINE BRAKE SERVICE, THE TECHNICIAN FOUND A CRACK IN THE FRONT FRAME.
NHTSA ODI report, 20171129
9% of complaints: air bags — 21 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT. THE PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.
NHTSA ODI report, 20180116
5% of complaints: suspension — 11 distinct reports on file.
INJURYShow complaint excerpts
Had some noise coming from the front of the car, had my mechanic look at it, he said we needed a control arm. When he took off the cover to replace the control arm, he found the sub frame had rotten and was cracking.
NHTSA ODI report, 20250211
SAFETY TIMELINE
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE,
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 09V183000 — check if this car was fixed
BUY-SMART CHECKLIST
2004 Kia Optima — pre-purchase inspection
- Test/inspect for latches/locks/linkages issues (73 reports on file for this year).
- Test/inspect for electrical system issues (41 reports on file for this year).
- Test/inspect for structure issues (28 reports on file for this year).
- Verify recall 09V183000 (suspension) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2004 Kia Optima reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Kia Optima is rated "worse than typical".
What are the most common problems with the 2004 Kia Optima?
The most-reported component is latches/locks/linkages, accounting for 32% of complaints on file.
How many recalls does the 2004 Kia Optima have?
1 recall on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.