2002 Kia Optima

▲ Better than typical

2002 Kia Optima
RENDERED 2026-08-02T09:37:28.448Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2002: 107 complaints

View as data table

Year	Complaints
2001	143
2002	107
2003	141
2004	225
2005	144
2006	155
2007	166
2008	143
2009	116
2010	75
2011	589
2012	916
2013	1371
2014	576
2015	998
2016	747
2017	252
2018	227
2019	200
2020	136

KNOWN PROBLEM AREAS

SUSPENSION 17%

17% of complaints: suspension — 18 distinct reports on file.

Show complaint excerpts

OVER A WEEKS TIME,I NOTICED MY STEERING WHEEL WAS TURNED LIKE MAYBE I NEEDED AN ALIGNMENT AND IT STARTED PULLING TO THE LEFT SO BAD THAT I HAD TO FORCE THE STEERING WHEEL TO THE RIGHT SO I WOULDN'T WRECK INTO THE MEDIAN ON THE INTERSTATE.

NHTSA ODI report, 20191011

STRUCTURE 12%

12% of complaints: structure — 13 distinct reports on file.

AIR BAGS 12%

12% of complaints: air bags — 13 distinct reports on file.

CRASH INJURY

STRUCTURE 9%

9% of complaints: structure — 10 distinct reports on file.

CRASH FIRE

Show complaint excerpts

A FIRE STARTED INSIDE THE DRIVERS SIDE DOOR PANEL FILLING THE CAR WITH HEAVY BLACK SMOKE MY WIFE OPENED THE DRIVERS SIDE ELECTRIC WINDOW TO GE RID OF THE SMOKE OUT OF THE CAR.

NHTSA ODI report, 20140724

locked the car as most people do, then went to unlock the car heard it unlock but the door would not open. I could hear the door sound like it was locking/unlocking like it was stuck.

NHTSA ODI report, 20251113

NHTSA ODI report, 20191011

LATCHES/LOCKS/LINKAGES 8%

8% of complaints: latches/locks/linkages — 9 distinct reports on file.

SAFETY TIMELINE

R 20030328 — electrical system

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.5 AND 2.7 LITER V6 ENGINES, THE CRANKSHAFT POSITION SENSOR (CKP) CASES DID NOT MEET DIMENSIONAL SPECIFICATIONS.

Remedy: DEALERS WILL REPLACE THE CKP. OWNER NOTIFICATION BEGAN MARCH 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN

Campaign 03V067000 — check if this car was fixed

R 20040625 — fuel system, gasoline

SOME PASSENGER VEHICLES MAY CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE

Remedy: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN JUNE 25, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.

Campaign 04V180000 — check if this car was fixed

R 20090616 — suspension

KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE,

Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

Campaign 09V183000 — check if this car was fixed