2020 Keystone Cougar
Only 3 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 3 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1999 | 0 |
| 2000 | 1 |
| 2001 | 3 |
| 2002 | 6 |
| 2003 | 6 |
| 2004 | 26 |
| 2005 | 7 |
| 2006 | 6 |
| 2007 | 9 |
| 2008 | 9 |
| 2009 | 4 |
| 2010 | 10 |
| 2011 | 9 |
| 2012 | 5 |
| 2013 | 6 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 5 |
| 2017 | 3 |
| 2018 | 4 |
| 2019 | 9 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 0 |
KNOWN PROBLEM AREAS
Only 3 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
1 of 3 total reports mentions: wheels.
Show complaint excerpts
Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart.
NHTSA ODI report, 20220403
1 of 3 total reports mentions: suspension.
Show complaint excerpts
Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart.
NHTSA ODI report, 20220403
1 of 3 total reports mentions: suspension.
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The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners.
NHTSA ODI report, 20231101
1 of 3 total reports mentions: structure.
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The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners.
NHTSA ODI report, 20231101
1 of 3 total reports mentions: electrical system.
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The contact owns a 2020 Keystone Cougar. The contact stated while the RV was stationary, the rear motor turned on independently and fractured the gears.
NHTSA ODI report, 20210826
SAFETY TIMELINE
Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.
Remedy: Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369.
Campaign 19V650000 — check if this car was fixed
Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB.
Remedy: Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369.
Campaign 19V689000 — check if this car was fixed
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity.
Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020.
Campaign 20V302000 — check if this car was fixed
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna.
Remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
Campaign 20V398000 — check if this car was fixed
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Remedy: Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
Campaign 20V670000 — check if this car was fixed
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Remedy: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021.
Campaign 21V380000 — check if this car was fixed
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak...
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369.
Campaign 21V708000 — check if this car was fixed
Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Remedy: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022.
Campaign 22V209000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Keystone Cougar — pre-purchase inspection
- Test/inspect for wheels issues (1 reports on file for this year).
- Test/inspect for suspension issues (1 reports on file for this year).
- Test/inspect for suspension issues (1 reports on file for this year).
- Verify recall 19V650000 (equipment, structure) has been completed.
- Verify recall 19V689000 (electrical system) has been completed.
- Verify recall 20V302000 (equipment) has been completed.
- Verify recall 20V398000 (equipment) has been completed.
- Verify recall 20V670000 (equipment) has been completed.
- Verify recall 21V380000 (structure, suspension) has been completed.
- Verify recall 21V708000 (equipment) has been completed.
- Verify recall 22V209000 (structure, tires) has been completed.
FAQ
Is the 2020 Keystone Cougar reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Keystone Cougar?
The most-reported component is wheels, accounting for 33% of complaints on file.
How many recalls does the 2020 Keystone Cougar have?
8 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.