2020 Honda Pilot
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 720 |
| 2004 | 544 |
| 2005 | 679 |
| 2006 | 266 |
| 2007 | 211 |
| 2008 | 132 |
| 2009 | 134 |
| 2010 | 111 |
| 2011 | 291 |
| 2012 | 170 |
| 2013 | 270 |
| 2014 | 116 |
| 2015 | 107 |
| 2016 | 1660 |
| 2017 | 899 |
| 2018 | 425 |
| 2019 | 859 |
| 2020 | 465 |
| 2021 | 400 |
| 2022 | 129 |
| 2023 | 113 |
| 2024 | 99 |
| 2025 | 156 |
| 2026 | 8 |
KNOWN PROBLEM AREAS
43% of complaints: electrical system — 200 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
BOUGHT NEW 2020 BLACK EDITION HONDA PILOT ON MAY 2,2020 WITH 11 MILES ON IT.
NHTSA ODI report, 20200719
20% of complaints: engine — 95 distinct reports on file.
FIREShow complaint excerpts
BOUGHT NEW 2020 BLACK EDITION HONDA PILOT ON MAY 2,2020 WITH 11 MILES ON IT.
NHTSA ODI report, 20200719
9% of complaints: forward collision avoidance — 44 distinct reports on file.
CRASH9% of complaints: forward collision avoidance — 40 distinct reports on file.
INJURY7% of complaints: power train — 33 distinct reports on file.
INJURYShow complaint excerpts
The contact owns a 2020 Honda Pilot.
NHTSA ODI report, 20241125
SAFETY TIMELINE
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody.
Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle.
Campaign 19V784000 — check if this car was fixed
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles.
Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Campaign 20V067000 — check if this car was fixed
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge.
Campaign 20V440000 — check if this car was fixed
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Campaign 20V439000 — check if this car was fixed
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138.
Campaign 21V165000 — check if this car was fixed
No Restart After Auto Start/Stop Engages
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138.
Campaign 23V431000 — check if this car was fixed
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Campaign 23V174000 — check if this car was fixed
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid,...
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138.
Campaign 24V064000 — check if this car was fixed
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020...
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD.
Campaign 23V858000 — check if this car was fixed
Engine failure
No Restart After Auto Start/Stop Engages
Engine failure
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021...
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138.
Campaign 26V332000 — check if this car was fixed
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa,...
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Owner notification letters are expected to be mailed July 7, 2026.
Campaign 26V365000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Honda Pilot — pre-purchase inspection
- Test/inspect for electrical system issues (200 reports on file for this year).
- Test/inspect for engine issues (95 reports on file for this year).
- Test/inspect for forward collision avoidance issues (44 reports on file for this year).
- Verify recall 26V365000 (structure, suspension) has been completed.
- Verify recall 19V784000 (structure) has been completed.
- Verify recall 20V067000 (equipment) has been completed.
- Verify recall 20V440000 (back over prevention, electrical system) has been completed.
- Verify recall 20V439000 (back over prevention, electrical system) has been completed.
- Verify recall 21V165000 (tires) has been completed.
- Verify recall 23V431000 (back over prevention) has been completed.
- Verify recall 23V174000 (visibility) has been completed.
- Verify recall 24V064000 (air bags) has been completed.
- Verify recall 23V858000 (fuel system, gasoline) has been completed.
- Verify recall 26V332000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Honda Pilot reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Honda Pilot is rated "worse than typical".
What are the most common problems with the 2020 Honda Pilot?
The most-reported component is electrical system, accounting for 43% of complaints on file.
How many recalls does the 2020 Honda Pilot have?
11 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.