2020 Honda Pilot

■ Significantly worse — known issue year
2020 Honda Pilot
BUILT 2026-10-10

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
491
Recalls
11

Campaigns on file for 2020

Investigations
4

Opened by NHTSA

Top problem
Electrical system

44% of complaints

Complaints per year

2003: 720 complaints 2003 2004: 544 complaints 2005: 679 complaints 2006: 267 complaints 2006 2007: 211 complaints 2008: 133 complaints 2009: 134 complaints 2009 2010: 111 complaints 2011: 293 complaints 2012: 171 complaints 2012 2013: 271 complaints 2014: 116 complaints 2015: 109 complaints 2015 2016: 1,706 complaints 2017: 929 complaints 2018: 439 complaints 2019: 905 complaints 2020: 491 complaints 2020 491 2021: 435 complaints 2022: 161 complaints 2023: 144 complaints 2024: 115 complaints 2024 2025: 204 complaints 2026: 23 complaints
2003: 720 complaints 2003 2004: 544 complaints 2005: 679 complaints 2005 2006: 267 complaints 2007: 211 complaints 2007 2008: 133 complaints 2009: 134 complaints 2009 2010: 111 complaints 2011: 293 complaints 2011 2012: 171 complaints 2013: 271 complaints 2013 2014: 116 complaints 2015: 109 complaints 2015 2016: 1,706 complaints 2017: 929 complaints 2017 2018: 439 complaints 2019: 905 complaints 2020: 491 complaints 2020 491 2021: 435 complaints 2022: 161 complaints 2023: 144 complaints 2023 2024: 115 complaints 2025: 204 complaints 2025 2026: 23 complaints
2003: 720 complaints 2003 2004: 544 complaints 2004 2005: 679 complaints 2005 2006: 267 complaints 2006 2007: 211 complaints 2007 2008: 133 complaints 2008 2009: 134 complaints 2009 2010: 111 complaints 2010 2011: 293 complaints 2011 2012: 171 complaints 2012 2013: 271 complaints 2013 2014: 116 complaints 2014 2015: 109 complaints 2015 2016: 1,706 complaints 2016 2017: 929 complaints 2017 2018: 439 complaints 2018 2019: 905 complaints 2019 2020: 491 complaints 2020 491 2021: 435 complaints 2021 2022: 161 complaints 2022 2023: 144 complaints 2023 2024: 115 complaints 2024 2025: 204 complaints 2025 2026: 23 complaints 2026

2020: 491 complaints

View as data table
YearComplaints
2003720
2004544
2005679
2006267
2007211
2008133
2009134
2010111
2011293
2012171
2013271
2014116
2015109
20161,706
2017929
2018439
2019905
2020491
2021435
2022161
2023144
2024115
2025204
202623

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

44% · 215 reports

Most commonly citing rear compartment/trunk and ignition.

CRASHFIREINJURY
Show complaint excerpts

Bought new 2020 black edition Honda Pilot on May 2,2020 with 11 miles on it.

NHTSA ODI report, 2020-07-19

Also filed under Engine

Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.

NHTSA ODI report, 2026-07-20

Also filed under Service brakes

First of, there are a LOT of Honda Pilot owners online who have the same exact complaints in honda forums and social media. Windshield Lane Keep Assist camera is malfunctioning.

NHTSA ODI report, 2026-07-12

Also filed under Lane departure

Forward collision avoidance

27% · 132 reports

Most commonly citing automatic emergency braking and warnings.

CRASHINJURY

Engine

21% · 101 reports
FIRE
Show complaint excerpts

The contact owns a 2020 Honda Pilot. The contact stated that after starting the vehicle, there was an abnormal ticking sound coming from the engine.

NHTSA ODI report, 2026-07-20

The problem on our Honda Pilot is related to the starter. We have had four instances now where the auto start/stop function has failed to restart the car after sitting at a stop light.

NHTSA ODI report, 2026-07-10

Lane departure

11% · 55 reports

Most commonly citing warning and assist.

INJURY

Power train

7% · 34 reports
INJURY
Show complaint excerpts

The contact owns a 2020 Honda Pilot.

NHTSA ODI report, 2024-11-25

Safety timeline

11 recalls · 4 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2019-11-06Structure19V784000 Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody.

    Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle.

  2. ▮
    2020Complaint volume 491 complaints filed for this model year.
  3. R
    2020-03-24Equipment20V067000 Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles.

    Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

  4. R
    2020-09-23Back over prevention, electrical system20V440000 Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles.

    Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge.

  5. R
    2020-09-23Back over prevention, electrical system20V439000 Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles.

    Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138.

  6. R
    2021-04-22Tires21V165000 Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

    Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138.

  7. I
    2022-06-03Preliminary evaluationClosed 2025-03-26 No Restart After Auto Start/Stop Engages
  8. R
    2023-07-24Back over prevention23V431000 Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles.

    Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138.

  9. R
    2024-01-17Visibility23V174000 Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach.

    Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

  10. R
    2024-03-28Air bags24V064000 Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid,...

    Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138.

  11. R
    2024-03-29Fuel system, gasoline23V858000 Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020...

    Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD.

  12. I
    2024-11-08Recall queryClosed 2025-08-20 Engine failure
  13. I
    2025-03-26Engineering analysisOpen No Restart After Auto Start/Stop Engages
  14. I
    2025-08-20Preliminary evaluationOpen Engine failure
  15. R
    2026-07-06Air bags26V332000 Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021...

    Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138.

  16. R
    Date not on fileStructure, suspension26V365000 American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa,...

    Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Owner notification letters are expected to be mailed July 7, 2026.

Buy-smart checklist

2020 Honda Pilot — pre-purchase inspection

Inspect

  • Electrical system: 215 reports on file for this year.
  • Forward collision avoidance: 132 reports on file for this year.
  • Engine: 101 reports on file for this year.

Verify these recalls were completed

  • Recall 26V365000 · Structure, suspension
  • Recall 19V784000 · Structure
  • Recall 20V067000 · Equipment
  • Recall 20V440000 · Back over prevention, electrical system
  • Recall 20V439000 · Back over prevention, electrical system
  • Recall 21V165000 · Tires
  • Recall 23V431000 · Back over prevention
  • Recall 23V174000 · Visibility
  • Recall 24V064000 · Air bags
  • Recall 23V858000 · Fuel system, gasoline
  • Recall 26V332000 · Air bags

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2020 Honda Pilot reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Honda Pilot is rated "significantly worse".
What are the most common problems with the 2020 Honda Pilot?
The most-reported component is electrical system, accounting for 44% of complaints on file.
How many recalls does the 2020 Honda Pilot have?
11 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.