2023 GMC Sierra 2500
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1994 | 1 |
| 1997 | 14 |
| 1998 | 15 |
| 1999 | 36 |
| 2000 | 48 |
| 2001 | 134 |
| 2002 | 134 |
| 2003 | 160 |
| 2004 | 143 |
| 2005 | 115 |
| 2006 | 66 |
| 2007 | 83 |
| 2008 | 63 |
| 2009 | 31 |
| 2010 | 10 |
| 2011 | 63 |
| 2012 | 30 |
| 2013 | 46 |
| 2014 | 30 |
| 2015 | 89 |
| 2016 | 59 |
| 2017 | 37 |
| 2018 | 35 |
| 2019 | 32 |
| 2020 | 74 |
| 2021 | 51 |
| 2022 | 43 |
| 2023 | 31 |
| 2024 | 100 |
| 2025 | 26 |
| 2026 | 10 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
65% of complaints: power train — 20 distinct reports on file.
CRASH INJURYShow complaint excerpts
I was driving on the interstate and had just exited to refuel. As I was re-entering traffic, I accelerated to merge, and suddenly, as I was about to pull in, I felt and heard a massive metallic crash, like the entire transmission had dropped.
NHTSA ODI report, 20241114
Also filed under ENGINE
The valve body inside the transmission has failed and GM has known it to fail but they have done nothing about it.
NHTSA ODI report, 20240625
16% of complaints: electrical system — 5 distinct reports on file.
Show complaint excerpts
Bought the truck brand new. within a week the service trailer brake warning light came on. has been to the dealership 3 times and they still cant fix it. This affects towing of the trailer with no trailer brakes.
NHTSA ODI report, 20230412
10% of complaints: service brakes — 3 distinct reports on file.
10% of complaints: engine — 3 distinct reports on file.
INJURY6% of complaints: tires — 2 distinct reports on file, most commonly citing tread/belt.
Show complaint excerpts
Complete Tread/belt separation originating inside the tire. I have the complete tire and the complete tread. This happened at highway speed. I'm going to the dealer to get an inspection.
NHTSA ODI report, 20260911
On Saturday, XXX, at around 3:00 PM, my wife and I were traveling southbound on Interstate XXX toward [XXX] (this occurred in [XXX], just north of [XXX]). We were driving our 2023 GMC Sierra 2500HD pickup while towing our 36-foot 5th wheel trailer.
NHTSA ODI report, 20260806
SAFETY TIMELINE
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
Campaign 24V060000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 GMC Sierra 2500 — pre-purchase inspection
- Test/inspect for power train issues (20 reports on file for this year).
- Test/inspect for electrical system issues (5 reports on file for this year).
- Test/inspect for service brakes issues (3 reports on file for this year).
- Verify recall 24V060000 (latches/locks/linkages) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 GMC Sierra 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 GMC Sierra 2500 is rated "better than typical".
What are the most common problems with the 2023 GMC Sierra 2500?
The most-reported component is power train, accounting for 65% of complaints on file.
How many recalls does the 2023 GMC Sierra 2500 have?
1 recall on file for this model year.
Data updated 2026-09-15 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.