2004 GMC Sierra 2500

■ Significantly worse — known issue year
2004 GMC Sierra 2500
RENDERED 2026-11-01T12:43:12.427Z

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
143
Recalls
4

Campaigns on file for 2004

Investigations
0

None on file

Top problem
Service brakes

39% of complaints

Complaints per year

1994: 1 complaint 1994 1997: 14 complaints 1998: 15 complaints 1999: 36 complaints 2000: 48 complaints 2000 2001: 134 complaints 2002: 134 complaints 2003: 160 complaints 2004: 143 complaints 2004 143 2005: 115 complaints 2006: 66 complaints 2007: 83 complaints 2008: 63 complaints 2008 2009: 31 complaints 2010: 10 complaints 2011: 63 complaints 2012: 30 complaints 2012 2013: 46 complaints 2014: 30 complaints 2015: 89 complaints 2016: 59 complaints 2016 2017: 37 complaints 2018: 35 complaints 2019: 32 complaints 2020: 79 complaints 2020 2021: 51 complaints 2022: 45 complaints 2023: 32 complaints 2024: 104 complaints 2024 2025: 28 complaints 2026: 14 complaints
1994: 1 complaint 1994 1997: 14 complaints 1998: 15 complaints 1998 1999: 36 complaints 2000: 48 complaints 2000 2001: 134 complaints 2002: 134 complaints 2002 2003: 160 complaints 2004: 143 complaints 2004 143 2005: 115 complaints 2006: 66 complaints 2006 2007: 83 complaints 2008: 63 complaints 2008 2009: 31 complaints 2010: 10 complaints 2010 2011: 63 complaints 2012: 30 complaints 2012 2013: 46 complaints 2014: 30 complaints 2014 2015: 89 complaints 2016: 59 complaints 2016 2017: 37 complaints 2018: 35 complaints 2018 2019: 32 complaints 2020: 79 complaints 2020 2021: 51 complaints 2022: 45 complaints 2022 2023: 32 complaints 2024: 104 complaints 2024 2025: 28 complaints 2026: 14 complaints 2026
1994: 1 complaint 1994 1997: 14 complaints 1998: 15 complaints 1998 1999: 36 complaints 2000: 48 complaints 2000 2001: 134 complaints 2002: 134 complaints 2002 2003: 160 complaints 2004: 143 complaints 2004 143 2005: 115 complaints 2006: 66 complaints 2006 2007: 83 complaints 2008: 63 complaints 2008 2009: 31 complaints 2010: 10 complaints 2010 2011: 63 complaints 2012: 30 complaints 2012 2013: 46 complaints 2014: 30 complaints 2014 2015: 89 complaints 2016: 59 complaints 2016 2017: 37 complaints 2018: 35 complaints 2018 2019: 32 complaints 2020: 79 complaints 2020 2021: 51 complaints 2022: 45 complaints 2022 2023: 32 complaints 2024: 104 complaints 2024 2025: 28 complaints 2026: 14 complaints 2026

2004: 143 complaints

View as data table
YearComplaints
19941
199714
199815
199936
200048
2001134
2002134
2003160
2004143
2005115
200666
200783
200863
200931
201010
201163
201230
201346
201430
201589
201659
201737
201835
201932
202079
202151
202245
202332
2024104
202528
202614

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Service brakes

39% · 56 reports

Most commonly citing hydraulic and air.

CRASH
Show complaint excerpts

Pulling out of a parking lot, lost brakes. Steel brake lines by fuel tank, let go causing truck to loose brakes

NHTSA ODI report, 2018-03-29

Electrical system

34% · 49 reports

Most commonly citing instrument cluster/panel and interior/under dash.

FIRE
Show complaint excerpts

Tl*the contact owns a 2004 GMC Sierra 2500. The contact was warming up his vehicle with a portable compressor hooked up to the auxiliary power in the center of the dashboard to inflate a tire.

NHTSA ODI report, 2008-02-12

Tl*the contact owns a 2004 GMC Sierra 2500 hd. While driving 55 MPH, the vehicle began smoking near the glove box. The plastic coating on the wires began dripping, melting, and sparking.

NHTSA ODI report, 2008-01-31

My truck is a work truck driven by an employee, I have just recently become aware of a condition regarding the instrument cluster, wherein the whole panel does not work, I was advised by the employee that this happened quite some time ago, but was...

NHTSA ODI report, 2012-03-26

Also filed under Service brakes, hydraulic

Power train

7% · 10 reports

Most commonly citing automatic transmission and transfer case (4-wheel drive).

Engine

6% · 9 reports
Show complaint excerpts

Exhaust manifold bolts broken

NHTSA ODI report, 2018-10-26

Engine and engine cooling

6% · 9 reports

Most commonly citing exhaust system and diesel.

Show complaint excerpts

Tl* the contact owns a 2004 GMC Sierra 2500. While driving approximately 45 MPH, the contact noticed a lot of white smoke emerging from the tail pipe.

NHTSA ODI report, 2018-11-27

Safety timeline

4 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. ▮
    2004Complaint volume 143 complaints filed for this model year.
  2. R
    2006-10-18Fuel system, gasoline06E043000 Certain replacement fuel filters, fram brand name p/n G3727, with date codes X52911 through X60801 sequentially or X600141 and a mexico country or origin marking on the fuel filter housing…

    Remedy: Honeywell will notify owners and replace the fuel filters free of charge. The recall began on October 18, 2006. Owners may contact fram customer service at 1-800-890-2075 (Option 1).

  3. R
    Date not on fileEquipment adaptive/mobility04V562000 On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.

    Remedy: Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.

  4. R
    Date not on fileSteering06E010000 Certain fabtech aftermarket replacement pitman arms, p/nos. Fts71000 and FTS71001, installed for use on certain 2001-2006 GM c/k 2500 pick up trucks and sport utility vehicles.

    Remedy: Fabtech will notify owners and replace the pitman and idler arms free of charge. The recall is expected to begin during February 2006. Owners may contact fabtech at 909-597-7800.

  5. R
    Date not on fileService brakes, air06E050000 Certain federal-mogul national and carquest aftermarket hub assemblies, p/n 515058, sold for use on 2001-2006 General Motors 1500 and 2500 4WD trucks.

    Remedy: Federal-mogul will notify its owners and will either credit the customers account or replace the unit. The recall is expected to begin during June 2006. Owners can contact federal-mogul customer service at 1-800-563-8507 ext 3530.

Buy-smart checklist

2004 GMC Sierra 2500 — pre-purchase inspection

Inspect

  • Service brakes: 56 reports on file for this year.
  • Electrical system: 49 reports on file for this year.
  • Power train: 10 reports on file for this year.

Verify these recalls were completed

  • Recall 04V562000 · Equipment adaptive/mobility
  • Recall 06E010000 · Steering
  • Recall 06E050000 · Service brakes, air
  • Recall 06E043000 · Fuel system, gasoline

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2004 GMC Sierra 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 GMC Sierra 2500 is rated "significantly worse".
What are the most common problems with the 2004 GMC Sierra 2500?
The most-reported component is service brakes, accounting for 39% of complaints on file.
How many recalls does the 2004 GMC Sierra 2500 have?
4 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.