2020 GMC Sierra 2500
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1994 | 1 |
| 1997 | 14 |
| 1998 | 15 |
| 1999 | 36 |
| 2000 | 47 |
| 2001 | 134 |
| 2002 | 134 |
| 2003 | 160 |
| 2004 | 143 |
| 2005 | 115 |
| 2006 | 66 |
| 2007 | 83 |
| 2008 | 63 |
| 2009 | 31 |
| 2010 | 10 |
| 2011 | 63 |
| 2012 | 30 |
| 2013 | 46 |
| 2014 | 30 |
| 2015 | 89 |
| 2016 | 59 |
| 2017 | 37 |
| 2018 | 35 |
| 2019 | 31 |
| 2020 | 73 |
| 2021 | 49 |
| 2022 | 42 |
| 2023 | 28 |
| 2024 | 96 |
| 2025 | 24 |
| 2026 | 6 |
KNOWN PROBLEM AREAS
30% of complaints: power train — 22 distinct reports on file.
16% of complaints: service brakes — 12 distinct reports on file.
16% of complaints: electrical system — 12 distinct reports on file.
FIREShow complaint excerpts
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driverâs taillight rear bumper, and bed of truck.
NHTSA ODI report, 20250302
14% of complaints: engine — 10 distinct reports on file.
FIREShow complaint excerpts
TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, HE NOTICED SMOKE ENTERING THE VEHICLE THROUGH THE AIR VENTS.
NHTSA ODI report, 20200520
8% of complaints: steering — 6 distinct reports on file.
SAFETY TIMELINE
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering.
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019.
Campaign 19V814000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.
Campaign 20V142000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.
Campaign 20V324000 — check if this car was fixed
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020.
Campaign 20V446000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.
Campaign 20V792000 — check if this car was fixed
Air Bag Malfunction
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V).
Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021.
Campaign 21V578000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
Campaign 24V060000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel...
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve.
Campaign 24V797000 — check if this car was fixed
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026.
Campaign 26V083000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 GMC Sierra 2500 — pre-purchase inspection
- Test/inspect for power train issues (22 reports on file for this year).
- Test/inspect for service brakes issues (12 reports on file for this year).
- Test/inspect for electrical system issues (12 reports on file for this year).
- Verify recall 19V814000 (seat belts) has been completed.
- Verify recall 20V142000 (latches/locks/linkages) has been completed.
- Verify recall 20V324000 (latches/locks/linkages, structure) has been completed.
- Verify recall 20V446000 (air bags) has been completed.
- Verify recall 20V792000 (seat belts) has been completed.
- Verify recall 21V578000 (tires) has been completed.
- Verify recall 24V060000 (latches/locks/linkages) has been completed.
- Verify recall 24V797000 (power train) has been completed.
- Verify recall 26V083000 (power train) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 GMC Sierra 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 GMC Sierra 2500 is rated "typical".
What are the most common problems with the 2020 GMC Sierra 2500?
The most-reported component is power train, accounting for 30% of complaints on file.
How many recalls does the 2020 GMC Sierra 2500 have?
9 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.