2004 Ford Crown Victoria
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 138
- Recalls
- 3
- Investigations
- 6
- Top problem
- Exterior lighting
Campaigns on file for 2004
Opened by NHTSA
59% of complaints
Complaints per year
2004: 138 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 2 |
| 1981 | 2 |
| 1982 | 3 |
| 1983 | 5 |
| 1984 | 6 |
| 1985 | 21 |
| 1986 | 27 |
| 1987 | 42 |
| 1988 | 43 |
| 1989 | 75 |
| 1990 | 43 |
| 1991 | 56 |
| 1992 | 316 |
| 1993 | 188 |
| 1994 | 198 |
| 1995 | 250 |
| 1996 | 276 |
| 1997 | 288 |
| 1998 | 119 |
| 1999 | 134 |
| 2000 | 85 |
| 2001 | 53 |
| 2002 | 58 |
| 2003 | 249 |
| 2004 | 138 |
| 2005 | 193 |
| 2006 | 53 |
| 2007 | 50 |
| 2008 | 50 |
| 2009 | 44 |
| 2010 | 12 |
| 2011 | 23 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Exterior lighting
59% · 82 reportsMost commonly citing headlights.
Show complaint excerpts
My car was recalled for a faulty lighting control module and was repaired in June 2014 because the headlights failed. Today the lights experienced the exact same failure.
NHTSA ODI report, 2018-01-09
Electrical system
17% · 23 reportsSteering
14% · 19 reportsMost commonly citing column.
Show complaint excerpts
Driving s on m-10 from i-94 to i-75 entrance ramp. I entered the ramp at 25- 30 MPH when the steering locked up, I could not turn the wheel. Before I knew it I hit the curb and then rolled over approx.
NHTSA ODI report, 2014-04-07
Also filed under Engine and engine cooling
2004 Ford Crown Victoria lx. 4 door sedan. Steering column is not aligned with front seat. The column is 3" Off center towards the drivers door .Ford reps. Tell me that's the way the car was manufactured.
NHTSA ODI report, 2006-07-30
Engine and engine cooling
7% · 10 reportsMost commonly citing engine and manifold/header/muffler/tail pipe.
Show complaint excerpts
The vehicle was parked and turned off. Fifteen minutes later the consumer was informed that the vehicle was on fire. The fire department responded and put the fire out. The vehicle was totaled.
NHTSA ODI report, 2005-03-29
Wheels
7% · 9 reportsMost commonly citing rim.
Safety timeline
3 recalls · 6 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2004Complaint volume 138 complaints filed for this model year.
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2004-08-02Recall queryClosed 2004-12-20 Fracture of the steel wheel rim
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2005-06-03Electrical system05V206000 On certain police interceptors (Cvpi) and commercial heavy duty (Taxi) vehicles, at extremely high operating temperatures, the sound insulating panel, located under the vehicle positioned between…
Remedy: Dealers will remove the existing dash insulator and install a revised design insulator pad free of charge. The recall began on June 3, 2005. Owners may contact Ford at 1-800-392-3673.
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2005-09-22Defect petitionClosed 2006-01-04 Spark plug ejection from cylinder head
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2006-08-04Fuel system, gasoline06E056000 Certain aftermarket fuel filters sold under the purolator brand name, p/n F65277, shipped from January 16 through June 2, 2006, for use on the above listed passenger vehicles. Due to incorrect…
Remedy: Ufi will notify owners and replace the filters free of charge. The recall began on August 4, 2006. Owners may contact ufi filters USA at 800-230-5876.
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2008-11-26Preliminary evaluationClosed 2009-03-24 Loss of headlight function
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2014-07-07Preliminary evaluationClosed 2014-11-21 Steering Column Shaft Obstruction
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2015-04-01Defect petitionClosed 2015-08-11 Loss of headlamp/exterior lighting
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2015-08-10Preliminary evaluationClosed 2016-01-08 Loss of headlights
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2017-04-14Exterior lighting15V861000 Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005.
Remedy: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Buy-smart checklist
2004 Ford Crown Victoria — pre-purchase inspection
Inspect
- Exterior lighting: 82 reports on file for this year.
- Electrical system: 23 reports on file for this year.
- Steering: 19 reports on file for this year.
Verify these recalls were completed
- Recall 05V206000 · Electrical system
- Recall 06E056000 · Fuel system, gasoline
- Recall 15V861000 · Exterior lighting
Other years of this model
See all years ranked →FAQ
- Is the 2004 Ford Crown Victoria reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2004 Ford Crown Victoria is rated "worse than typical".
- What are the most common problems with the 2004 Ford Crown Victoria?
- The most-reported component is exterior lighting, accounting for 59% of complaints on file.
- How many recalls does the 2004 Ford Crown Victoria have?
- 3 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.