2002 Ford Crown Victoria

▲ Better than typical
2002 Ford Crown Victoria
RENDERED 2026-09-17T02:53:32.019Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Ford Crown Victoria Bar chart of distinct NHTSA complaints filed per model year, 2002 highlighted. 1980: 2 complaints 1980 1981: 2 complaints 1982: 3 complaints 1983: 5 complaints 1984: 6 complaints 1984 1985: 21 complaints 1986: 27 complaints 1987: 42 complaints 1988: 43 complaints 1988 1989: 75 complaints 1990: 43 complaints 1991: 56 complaints 1992: 316 complaints 1992 1993: 188 complaints 1994: 198 complaints 1995: 250 complaints 1996: 276 complaints 1996 1997: 288 complaints 1998: 119 complaints 1999: 134 complaints 2000: 85 complaints 2000 2001: 53 complaints 2002: 58 complaints 2002 2003: 249 complaints 2004: 138 complaints 2004 2005: 193 complaints 2006: 53 complaints 2007: 50 complaints 2008: 50 complaints 2008 2009: 44 complaints 2010: 12 complaints 2011: 23 complaints 2011
2002: 58 complaints
View as data table
YearComplaints
19802
19812
19823
19835
19846
198521
198627
198742
198843
198975
199043
199156
1992316
1993188
1994198
1995250
1996276
1997288
1998119
1999134
200085
200153
200258
2003249
2004138
2005193
200653
200750
200850
200944
201012
201123

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ELECTRICAL SYSTEM 16%

16% of complaints: electrical system — 9 distinct reports on file, most commonly citing front underhood.

CRASH FIRE
Show complaint excerpts

..

NHTSA ODI report, 20250820

Also filed under SERVICE BRAKES and STRUCTURE

I HAD DRIVEN UP A STEEP MOUNTAIN DIRT ROAD TO SERVE SOME LEGAL PAPERS, AFTER REACHING THE TOP, I CONTINUED DOWN THE OTHER SIDE TO THE ADDRESS I WAS LOOKING FOR. I THOUGHT I STARTED SMELLING SOMETHING BURNING, IT SMELLED ELECTRICAL.

NHTSA ODI report, 20141230

SERVICE BRAKES 16%

16% of complaints: service brakes — 9 distinct reports on file, most commonly citing hydraulic.

CRASH
FUEL SYSTEM, GASOLINE 14%

14% of complaints: fuel system, gasoline — 8 distinct reports on file, most commonly citing tank assembly and filler pipe and cap.

ENGINE AND ENGINE COOLING 12%

12% of complaints: engine and engine cooling — 7 distinct reports on file, most commonly citing engine and manifold/header/muffler/tail pipe.

FIRE
VEHICLE SPEED CONTROL 10%

10% of complaints: vehicle speed control — 6 distinct reports on file, most commonly citing cruise control and accelerator pedal.

CRASH
Show complaint excerpts

WHILE PARKING VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTITING FROM DRIVE. AS A RESULT THE CONSUMER'S VEHICLE COLLIDED WITH TWO OTHER VEHICLES WHICH DAMAGED FRONT END. *AK *SCC

NHTSA ODI report, 20030827

WHILE DRIVING 2 MPH AND WITHOUT WARNING, VEHICLE ACCELERATED ON ITS OWN ABOUT 15 MPH, RESULTING IN AN ACCIDENT. DEALER HAS BEEN NOTIFIED ABOUT PROBLEM ON OTHER OCCASIONS, AND VEHICLE HAS NOT BEEN SERVICED.*AK *YH

NHTSA ODI report, 20020528

SAFETY TIMELINE

R 20020913 — fuel system, other

ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION

Remedy: DEALERS WILL INSTALL A REDESIGNED "T" FITTING ON #4 FUEL TANK AND TESTED FOR LEAKAGE. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TI

Campaign 02V249000 — check if this car was fixed

I 20021001 — PE (closed 20030127)

CNG TANK EXPLODING IN A FIRE

I 20030127 — EA (closed 20031119)

CNG TANK EXPLOSION

R 20040107 — fuel system, other

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBE

Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Campaign 03V472000 — check if this car was fixed

I 20050922 — DP (closed 20060104)

SPARK PLUG EJECTION FROM CYLINDER HEAD

R 20060804 — fuel system, gasoline

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN

Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Campaign 06E056000 — check if this car was fixed

R 20151028 — steering

Dorman Products, Inc.

Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Campaign 15E082000 — check if this car was fixed

R Date not on file — fuel system, gasoline

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES.

Remedy: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002.

Campaign 02I003000 — check if this car was fixed

BUY-SMART CHECKLIST

2002 Ford Crown Victoria — pre-purchase inspection

  • Test/inspect for electrical system issues (9 reports on file for this year).
  • Test/inspect for service brakes issues (9 reports on file for this year).
  • Test/inspect for fuel system, gasoline issues (8 reports on file for this year).
  • Verify recall 02I003000 (fuel system, gasoline) has been completed.
  • Verify recall 02V249000 (fuel system, other) has been completed.
  • Verify recall 03V472000 (fuel system, other) has been completed.
  • Verify recall 06E056000 (fuel system, gasoline) has been completed.
  • Verify recall 15E082000 (steering) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 1987 ▲ 2009 ▲ 1988

WORST YEARS

■ 1992 ■ 1997 ■ 1996

See all years ranked →

FAQ

Is the 2002 Ford Crown Victoria reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2002 Ford Crown Victoria is rated "better than typical".

What are the most common problems with the 2002 Ford Crown Victoria?

The most-reported component is electrical system, accounting for 16% of complaints on file.

How many recalls does the 2002 Ford Crown Victoria have?

5 recalls on file for this model year.

Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.