2016 Chrysler Town and Country
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1982 | 0 |
| 1983 | 2 |
| 1984 | 1 |
| 1985 | 0 |
| 1986 | 3 |
| 1987 | 0 |
| 1988 | 0 |
| 1989 | 1 |
| 1990 | 13 |
| 1991 | 25 |
| 1992 | 135 |
| 1993 | 214 |
| 1994 | 154 |
| 1995 | 58 |
| 1996 | 938 |
| 1997 | 388 |
| 1998 | 296 |
| 1999 | 362 |
| 2000 | 306 |
| 2001 | 462 |
| 2002 | 404 |
| 2003 | 245 |
| 2004 | 167 |
| 2005 | 857 |
| 2006 | 431 |
| 2007 | 218 |
| 2008 | 1938 |
| 2009 | 706 |
| 2010 | 1555 |
| 2011 | 773 |
| 2012 | 631 |
| 2013 | 679 |
| 2014 | 635 |
| 2015 | 379 |
| 2016 | 521 |
| 2017 | 1 |
| 2018 | 0 |
KNOWN PROBLEM AREAS
35% of complaints: power train — 184 distinct reports on file.
CRASH INJURYShow complaint excerpts
TRANSMISSION FAILURE
NHTSA ODI report, 20170225
The hydraulic pump went out - causing transmission failure.
NHTSA ODI report, 20230913
Entered the highway and attempted to accelerate and bring car up to speed to match other cars. Car reached 55 mph but could not go faster and did not shift into higher gear. Noticed a high pitch noised coming from engine compartment.
NHTSA ODI report, 20230906
20% of complaints: electrical system — 106 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN.
NHTSA ODI report, 20180106
13% of complaints: engine — 67 distinct reports on file.
CRASH FIREShow complaint excerpts
MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN.
NHTSA ODI report, 20180106
TRANSMISSION FAILURE
NHTSA ODI report, 20170225
13% of complaints: structure — 66 distinct reports on file.
CRASH INJURY4% of complaints: seats — 21 distinct reports on file.
Show complaint excerpts
I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND THE ENTIRE SEAT FOLDED, INCLUDING THE HEADREST.
NHTSA ODI report, 20160509
SAFETY TIMELINE
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015.
Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403.
Campaign 15V595000 — check if this car was fixed
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
Campaign 16V044000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Campaign 16V300000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and...
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Campaign 16V461000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Campaign 17V824000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Sliding Doors Inoperative
BUY-SMART CHECKLIST
2016 Chrysler Town and Country — pre-purchase inspection
- Test/inspect for power train issues (184 reports on file for this year).
- Test/inspect for electrical system issues (106 reports on file for this year).
- Test/inspect for engine issues (67 reports on file for this year).
- Verify recall 15V595000 (latches/locks/linkages) has been completed.
- Verify recall 16V044000 (visibility) has been completed.
- Verify recall 16V300000 (seats) has been completed.
- Verify recall 16V461000 (power train) has been completed.
- Verify recall 17V824000 (equipment) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2016 Chrysler Town and Country reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Chrysler Town and Country is rated "worse than typical".
What are the most common problems with the 2016 Chrysler Town and Country?
The most-reported component is power train, accounting for 35% of complaints on file.
How many recalls does the 2016 Chrysler Town and Country have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.