2016 Chrysler Town and Country

◆ Worse than typical
2016 Chrysler Town and Country
BUILT 2026-09-02

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Chrysler Town and Country Bar chart of distinct NHTSA complaints filed per model year, 2016 highlighted. 1983: 2 complaints 1983 1984: 1 complaints 1985: 0 complaints 1986: 3 complaints 1987: 0 complaints 1988: 0 complaints 1988 1989: 1 complaints 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1998 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2008: 1939 complaints 2008 2009: 707 complaints 2010: 1556 complaints 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 381 complaints 2016: 522 complaints 2016 2017: 1 complaints 2018: 0 complaints 2018
2016: 522 complaints
View as data table
YearComplaints
19820
19832
19841
19850
19863
19870
19880
19891
199013
199125
1992135
1993214
1994154
199558
1996938
1997388
1998296
1999362
2000306
2001462
2002404
2003245
2004167
2005857
2006431
2007219
20081939
2009707
20101556
2011773
2012634
2013680
2014636
2015381
2016522
20171
20180

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

POWER TRAIN 36%

36% of complaints: power train — 187 distinct reports on file, most commonly citing torque converter and automatic transmission.

CRASH INJURY
Show complaint excerpts

TRANSMISSION FAILURE

NHTSA ODI report, 20170225

Also filed under ENGINE

The hydraulic pump went out - causing transmission failure.

NHTSA ODI report, 20230913

Entered the highway and attempted to accelerate and bring car up to speed to match other cars. Car reached 55 mph but could not go faster and did not shift into higher gear. Noticed a high pitch noised coming from engine compartment.

NHTSA ODI report, 20230906

ELECTRICAL SYSTEM 20%

20% of complaints: electrical system — 107 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN.

NHTSA ODI report, 20180106

Also filed under ENGINE and EXTERIOR LIGHTING

I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301.

NHTSA ODI report, 20260815

STRUCTURE 15%

15% of complaints: structure — 76 distinct reports on file, most commonly citing body and door.

CRASH INJURY
ENGINE 13%

13% of complaints: engine — 67 distinct reports on file.

CRASH FIRE
SEATS 4%

4% of complaints: seats — 22 distinct reports on file, most commonly citing head restraint.

Show complaint excerpts

I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND THE ENTIRE SEAT FOLDED, INCLUDING THE HEADREST.

NHTSA ODI report, 20160509

SAFETY TIMELINE

R 20151022 — latches/locks/linkages

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015.

Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403.

Campaign 15V595000 — check if this car was fixed

2016 — complaint volume: 522
R 20160304 — visibility

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.

Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

Campaign 16V044000 — check if this car was fixed

R 20160701 — seats

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

Campaign 16V300000 — check if this car was fixed

R 20160818 — power train

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and...

Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Campaign 16V461000 — check if this car was fixed

R 20180214 — equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

Campaign 17V824000 — check if this car was fixed

I 20190909 — PE (closed 20260225)

Active Head Rest Inadvertent Deployment

I 20210709 — PE (closed 20220722)

Sliding Doors Inoperative

BUY-SMART CHECKLIST

2016 Chrysler Town and Country — pre-purchase inspection

  • Test/inspect for power train issues (187 reports on file for this year).
  • Test/inspect for electrical system issues (107 reports on file for this year).
  • Test/inspect for structure issues (76 reports on file for this year).
  • Verify recall 15V595000 (latches/locks/linkages) has been completed.
  • Verify recall 16V044000 (visibility) has been completed.
  • Verify recall 16V300000 (seats) has been completed.
  • Verify recall 16V461000 (power train) has been completed.
  • Verify recall 17V824000 (equipment) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 1995 ▲ 1992 ▲ 1994

WORST YEARS

■ 2008 ■ 2010 ■ 1996

See all years ranked →

FAQ

Is the 2016 Chrysler Town and Country reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2016 Chrysler Town and Country is rated "worse than typical".

What are the most common problems with the 2016 Chrysler Town and Country?

The most-reported component is power train, accounting for 36% of complaints on file.

How many recalls does the 2016 Chrysler Town and Country have?

5 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.