2016 Chrysler Town and Country
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 525
- Recalls
- 5
- Investigations
- 2
- Top problem
- Power train
Campaigns on file for 2016
Opened by NHTSA
36% of complaints
Complaints per year
2016: 525 complaints
View as data table
| Year | Complaints |
|---|---|
| 1982 | 0 |
| 1983 | 2 |
| 1984 | 1 |
| 1985 | 0 |
| 1986 | 3 |
| 1987 | 0 |
| 1988 | 0 |
| 1989 | 1 |
| 1990 | 13 |
| 1991 | 25 |
| 1992 | 135 |
| 1993 | 214 |
| 1994 | 154 |
| 1995 | 58 |
| 1996 | 938 |
| 1997 | 388 |
| 1998 | 296 |
| 1999 | 362 |
| 2000 | 306 |
| 2001 | 462 |
| 2002 | 404 |
| 2003 | 245 |
| 2004 | 167 |
| 2005 | 857 |
| 2006 | 431 |
| 2007 | 219 |
| 2008 | 1,939 |
| 2009 | 707 |
| 2010 | 1,556 |
| 2011 | 773 |
| 2012 | 634 |
| 2013 | 680 |
| 2014 | 636 |
| 2015 | 382 |
| 2016 | 525 |
| 2017 | 1 |
| 2018 | 0 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
36% · 187 reportsMost commonly citing torque converter and automatic transmission.
Show complaint excerpts
Transmission failure
NHTSA ODI report, 2017-02-25
Also filed under Engine
The hydraulic pump went out - causing transmission failure.
NHTSA ODI report, 2023-09-13
Entered the highway and attempted to accelerate and bring car up to speed to match other cars. Car reached 55 mph but could not go faster and did not shift into higher gear. Noticed a high pitch noised coming from engine compartment.
NHTSA ODI report, 2023-09-06
Electrical system
20% · 107 reportsShow complaint excerpts
My wife was parked at a gas station 5 miles from our home and all outlets and lights began billowing smoke into the cabin. The fire department was called and they disconnected the battery. It has 30000 miles driven.
NHTSA ODI report, 2018-01-06
Also filed under Engine and exterior lighting
I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301.
NHTSA ODI report, 2026-08-15
Structure
14% · 76 reportsMost commonly citing body and door.
Engine
13% · 69 reportsShow complaint excerpts
While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power.
NHTSA ODI report, 2026-09-16
Was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. I looked online and saw this was a recall for similar vehicles.
NHTSA ODI report, 2026-09-12
Seats
4% · 23 reportsMost commonly citing head restraint.
Show complaint excerpts
I was attempting to move the second row bucket seat forward. I pulled on the side of the seat and the entire seat folded, including the headrest.
NHTSA ODI report, 2016-05-09
Safety timeline
5 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2015-10-22Latches/locks/linkages15V595000 Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015.
Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403.
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2016Complaint volume 525 complaints filed for this model year.
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R
2016-03-04Visibility16V044000 FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
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2016-07-01Seats16V300000 Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
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2016-08-18Power train16V461000 Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and...
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
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2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
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I
2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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I
2021-07-09Preliminary evaluationClosed 2022-07-22 Sliding Doors Inoperative
Buy-smart checklist
2016 Chrysler Town and Country — pre-purchase inspection
Inspect
- Power train: 187 reports on file for this year.
- Electrical system: 107 reports on file for this year.
- Structure: 76 reports on file for this year.
Verify these recalls were completed
- Recall 15V595000 · Latches/locks/linkages
- Recall 16V044000 · Visibility
- Recall 16V300000 · Seats
- Recall 16V461000 · Power train
- Recall 17V824000 · Equipment
Other years of this model
See all years ranked →FAQ
- Is the 2016 Chrysler Town and Country reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2016 Chrysler Town and Country is rated "worse than typical".
- What are the most common problems with the 2016 Chrysler Town and Country?
- The most-reported component is power train, accounting for 36% of complaints on file.
- How many recalls does the 2016 Chrysler Town and Country have?
- 5 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.