2016 Chrysler Town and Country

◆ Worse than typical
2016 Chrysler Town and Country
BUILT 2026-10-10

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
525
Recalls
5

Campaigns on file for 2016

Investigations
2

Opened by NHTSA

Top problem
Power train

36% of complaints

Complaints per year

1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1987: 0 complaints 1988: 0 complaints 1988 1989: 1 complaint 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1998 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2008: 1,939 complaints 2008 2009: 707 complaints 2010: 1,556 complaints 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2016 525 2017: 1 complaint 2018: 0 complaints
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1986 1987: 0 complaints 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1992 1993: 214 complaints 1994: 154 complaints 1995: 58 complaints 1995 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1998 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2001 2002: 404 complaints 2003: 245 complaints 2004: 167 complaints 2004 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2010: 1,556 complaints 2010 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2016 525 2017: 1 complaint 2018: 0 complaints
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1985 1986: 3 complaints 1987: 0 complaints 1987 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1991 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1995 1996: 938 complaints 1997: 388 complaints 1997 1998: 296 complaints 1999: 362 complaints 1999 2000: 306 complaints 2001: 462 complaints 2001 2002: 404 complaints 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2005 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2009 2010: 1,556 complaints 2011: 773 complaints 2011 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2016 525 2017: 1 complaint 2018: 0 complaints

2016: 525 complaints

View as data table
YearComplaints
19820
19832
19841
19850
19863
19870
19880
19891
199013
199125
1992135
1993214
1994154
199558
1996938
1997388
1998296
1999362
2000306
2001462
2002404
2003245
2004167
2005857
2006431
2007219
20081,939
2009707
20101,556
2011773
2012634
2013680
2014636
2015382
2016525
20171
20180

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Power train

36% · 187 reports

Most commonly citing torque converter and automatic transmission.

CRASHINJURY
Show complaint excerpts

Transmission failure

NHTSA ODI report, 2017-02-25

Also filed under Engine

The hydraulic pump went out - causing transmission failure.

NHTSA ODI report, 2023-09-13

Entered the highway and attempted to accelerate and bring car up to speed to match other cars. Car reached 55 mph but could not go faster and did not shift into higher gear. Noticed a high pitch noised coming from engine compartment.

NHTSA ODI report, 2023-09-06

Electrical system

20% · 107 reports
CRASHFIREINJURY
Show complaint excerpts

My wife was parked at a gas station 5 miles from our home and all outlets and lights began billowing smoke into the cabin. The fire department was called and they disconnected the battery. It has 30000 miles driven.

NHTSA ODI report, 2018-01-06

Also filed under Engine and exterior lighting

I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301.

NHTSA ODI report, 2026-08-15

Structure

14% · 76 reports

Most commonly citing body and door.

CRASHINJURY

Engine

13% · 69 reports
CRASHFIRE
Show complaint excerpts

While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power.

NHTSA ODI report, 2026-09-16

Was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. I looked online and saw this was a recall for similar vehicles.

NHTSA ODI report, 2026-09-12

Seats

4% · 23 reports

Most commonly citing head restraint.

Show complaint excerpts

I was attempting to move the second row bucket seat forward. I pulled on the side of the seat and the entire seat folded, including the headrest.

NHTSA ODI report, 2016-05-09

Safety timeline

5 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2015-10-22Latches/locks/linkages15V595000 Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015.

    Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403.

  2. ▮
    2016Complaint volume 525 complaints filed for this model year.
  3. R
    2016-03-04Visibility16V044000 FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.

    Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

  4. R
    2016-07-01Seats16V300000 Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

    Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

  5. R
    2016-08-18Power train16V461000 Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and...

    Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

  6. R
    2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

    Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

  7. I
    2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
  8. I
    2021-07-09Preliminary evaluationClosed 2022-07-22 Sliding Doors Inoperative

Buy-smart checklist

2016 Chrysler Town and Country — pre-purchase inspection

Inspect

  • Power train: 187 reports on file for this year.
  • Electrical system: 107 reports on file for this year.
  • Structure: 76 reports on file for this year.

Verify these recalls were completed

  • Recall 15V595000 · Latches/locks/linkages
  • Recall 16V044000 · Visibility
  • Recall 16V300000 · Seats
  • Recall 16V461000 · Power train
  • Recall 17V824000 · Equipment

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2016 Chrysler Town and Country reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Chrysler Town and Country is rated "worse than typical".
What are the most common problems with the 2016 Chrysler Town and Country?
The most-reported component is power train, accounting for 36% of complaints on file.
How many recalls does the 2016 Chrysler Town and Country have?
5 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.