2013 Chrysler Town and Country
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 680
- Recalls
- 4
- Investigations
- 2
- Top problem
- Electrical system
Campaigns on file for 2013
Opened by NHTSA
58% of complaints
Complaints per year
2013: 680 complaints
View as data table
| Year | Complaints |
|---|---|
| 1982 | 0 |
| 1983 | 2 |
| 1984 | 1 |
| 1985 | 0 |
| 1986 | 3 |
| 1987 | 0 |
| 1988 | 0 |
| 1989 | 1 |
| 1990 | 13 |
| 1991 | 25 |
| 1992 | 135 |
| 1993 | 214 |
| 1994 | 154 |
| 1995 | 58 |
| 1996 | 938 |
| 1997 | 388 |
| 1998 | 296 |
| 1999 | 362 |
| 2000 | 306 |
| 2001 | 462 |
| 2002 | 404 |
| 2003 | 245 |
| 2004 | 167 |
| 2005 | 857 |
| 2006 | 431 |
| 2007 | 219 |
| 2008 | 1,939 |
| 2009 | 707 |
| 2010 | 1,556 |
| 2011 | 773 |
| 2012 | 634 |
| 2013 | 680 |
| 2014 | 636 |
| 2015 | 382 |
| 2016 | 525 |
| 2017 | 1 |
| 2018 | 0 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
58% · 395 reportsMost commonly citing switch and starter assembly.
Show complaint excerpts
The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery.
NHTSA ODI report, 2025-10-30
Also filed under Seats
Tl* the contact owns a 2013 Chrysler Town and Country. The contact noticed a burning smell from the rear of the vehicle.
NHTSA ODI report, 2013-07-09
When I started my car I heard a âdingâ and saw that my airbag light was on.
NHTSA ODI report, 2026-07-25
Also filed under Air bags and fuel/propulsion system
Engine
16% · 108 reportsSeats
9% · 58 reportsMost commonly citing head restraint.
Show complaint excerpts
The driver-side active head restraint fired without provocation while the car was parked. It hit my wife in the head. The plastic parts inside the head rest are broken and chalky, like plastic left to sit in the sun too long.
NHTSA ODI report, 2018-05-18
Yesterday my 69 year old mother got into the 2ND row captain seat of my van. I was buckling my son into the other captain seat. All of a sudden she screamed.
NHTSA ODI report, 2018-05-15
We rented the Chrysler Town and Country minivan to transport our family while on vacation. A couple of days into our vacation, I placed my right hand at the top of the captain seat in the middle row on the passenger side of the van.
NHTSA ODI report, 2013-08-29
Air bags
7% · 50 reportsPower train
6% · 42 reportsMost commonly citing automatic transmission and control module (tcm/pcm/tecm).
Safety timeline
4 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2013Complaint volume 680 complaints filed for this model year.
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2013-09-11Air bags, electrical system13V283000 Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the…
Remedy: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753.…
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2013-10-03Air bags13V291000 Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has…
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall…
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2014-09-25Defect petitionClosed 2015-07-24 Totally Integrated Power Module Failure
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2014-12-31Electrical system14V234000 Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014.
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2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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2026-02-05Equipment adaptive/mobility25V876000 Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Buy-smart checklist
2013 Chrysler Town and Country — pre-purchase inspection
Inspect
- Electrical system: 395 reports on file for this year.
- Engine: 108 reports on file for this year.
- Seats: 58 reports on file for this year.
Verify these recalls were completed
- Recall 13V283000 · Air bags, electrical system
- Recall 13V291000 · Air bags
- Recall 14V234000 · Electrical system
- Recall 25V876000 · Equipment adaptive/mobility
Other years of this model
See all years ranked →FAQ
- Is the 2013 Chrysler Town and Country reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2013 Chrysler Town and Country is rated "worse than typical".
- What are the most common problems with the 2013 Chrysler Town and Country?
- The most-reported component is electrical system, accounting for 58% of complaints on file.
- How many recalls does the 2013 Chrysler Town and Country have?
- 4 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.