2012 Chrysler Town and Country
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1982 | 0 |
| 1983 | 2 |
| 1984 | 1 |
| 1985 | 0 |
| 1986 | 3 |
| 1987 | 0 |
| 1988 | 0 |
| 1989 | 1 |
| 1990 | 13 |
| 1991 | 25 |
| 1992 | 135 |
| 1993 | 214 |
| 1994 | 154 |
| 1995 | 58 |
| 1996 | 938 |
| 1997 | 388 |
| 1998 | 296 |
| 1999 | 362 |
| 2000 | 306 |
| 2001 | 462 |
| 2002 | 404 |
| 2003 | 245 |
| 2004 | 167 |
| 2005 | 857 |
| 2006 | 431 |
| 2007 | 218 |
| 2008 | 1938 |
| 2009 | 706 |
| 2010 | 1555 |
| 2011 | 773 |
| 2012 | 631 |
| 2013 | 679 |
| 2014 | 635 |
| 2015 | 379 |
| 2016 | 521 |
| 2017 | 1 |
| 2018 | 0 |
KNOWN PROBLEM AREAS
62% of complaints: electrical system — 390 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
The contact owns a 2012 Chrysler Town and Country. The contact stated that while the vehicle was parked unattended, he detected smoke from the vehicle, which caught fire in the rear electrical compartment. The fire department extinguished the fire.
NHTSA ODI report, 20240429
RESPONDED TO A VEHICLE FIRE AND FOUND THIS VEHICLE WIT FIRE AND HEAT DAMAGE TO THE DRIVER'S DOOR AREA. THE DRIVER HAD BEEN DRIVING THE VEHICLE WHEN SHE STATED THERE WERE FLAMES COMING FROM THE DOOR OF HER VEHICLE.
NHTSA ODI report, 20180125
MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN.
NHTSA ODI report, 20130221
16% of complaints: engine — 100 distinct reports on file.
FIRE9% of complaints: fuel/propulsion system — 55 distinct reports on file.
6% of complaints: power train — 35 distinct reports on file.
FIRE4% of complaints: structure — 24 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
RESPONDED TO A VEHICLE FIRE AND FOUND THIS VEHICLE WIT FIRE AND HEAT DAMAGE TO THE DRIVER'S DOOR AREA. THE DRIVER HAD BEEN DRIVING THE VEHICLE WHEN SHE STATED THERE WERE FLAMES COMING FROM THE DOOR OF HER VEHICLE.
NHTSA ODI report, 20180125
OUR VEHICLE IS EQUIPPED WITH POWER OPENING AND CLOSING SIDE DOORS. MY FIVE-YEAR-OLD SON WAS OUTSIDE THE CAR, LEANING AGAINST THE CAR WITH THE PASSENGER SIDE DOOR OPEN AND HIS HAND AGAINST THE B PILLAR.
NHTSA ODI report, 20130515
SAFETY TIMELINE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 — check if this car was fixed
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGH
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-140
Campaign 12V141000 — check if this car was fixed
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800
Campaign 12V191000 — check if this car was fixed
Totally Integrated Power Module Failure
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014.
Campaign 14V234000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Campaign 25V876000 — check if this car was fixed
BUY-SMART CHECKLIST
2012 Chrysler Town and Country — pre-purchase inspection
- Test/inspect for electrical system issues (390 reports on file for this year).
- Test/inspect for engine issues (100 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (55 reports on file for this year).
- Verify recall 11V487000 (engine and engine cooling) has been completed.
- Verify recall 12V141000 (suspension) has been completed.
- Verify recall 12V191000 (equipment) has been completed.
- Verify recall 14V234000 (electrical system) has been completed.
- Verify recall 25V876000 (equipment adaptive/mobility) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2012 Chrysler Town and Country reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2012 Chrysler Town and Country is rated "worse than typical".
What are the most common problems with the 2012 Chrysler Town and Country?
The most-reported component is electrical system, accounting for 62% of complaints on file.
How many recalls does the 2012 Chrysler Town and Country have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.