2012 Chrysler Town and Country

◆ Worse than typical
2012 Chrysler Town and Country
BUILT 2026-10-10

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
634
Recalls
5

Campaigns on file for 2012

Investigations
2

Opened by NHTSA

Top problem
Electrical system

62% of complaints

Complaints per year

1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1987: 0 complaints 1988: 0 complaints 1988 1989: 1 complaint 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1998 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2008: 1,939 complaints 2009: 707 complaints 2010: 1,556 complaints 2011: 773 complaints 2012: 634 complaints 2012 634 2013: 680 complaints 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2017: 1 complaint 2018: 0 complaints 2018
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1986 1987: 0 complaints 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1992 1993: 214 complaints 1994: 154 complaints 1995: 58 complaints 1995 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1998 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2001 2002: 404 complaints 2003: 245 complaints 2004: 167 complaints 2004 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2010: 1,556 complaints 2011: 773 complaints 2012: 634 complaints 2012 634 2013: 680 complaints 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2016 2017: 1 complaint 2018: 0 complaints
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1985 1986: 3 complaints 1987: 0 complaints 1987 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1991 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1995 1996: 938 complaints 1997: 388 complaints 1997 1998: 296 complaints 1999: 362 complaints 1999 2000: 306 complaints 2001: 462 complaints 2001 2002: 404 complaints 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2005 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2009 2010: 1,556 complaints 2011: 773 complaints 2012: 634 complaints 2012 634 2013: 680 complaints 2014: 636 complaints 2015: 382 complaints 2015 2016: 525 complaints 2017: 1 complaint 2017 2018: 0 complaints

2012: 634 complaints

View as data table
YearComplaints
19820
19832
19841
19850
19863
19870
19880
19891
199013
199125
1992135
1993214
1994154
199558
1996938
1997388
1998296
1999362
2000306
2001462
2002404
2003245
2004167
2005857
2006431
2007219
20081,939
2009707
20101,556
2011773
2012634
2013680
2014636
2015382
2016525
20171
20180

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

62% · 395 reports

Most commonly citing fuses, relays, contacts, and shunts and ignition.

CRASHFIREINJURY
Show complaint excerpts

The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet.

NHTSA ODI report, 2026-07-26

The contact owns a 2012 Chrysler Town and Country. The contact stated that while the vehicle was parked unattended, he detected smoke from the vehicle, which caught fire in the rear electrical compartment. The fire department extinguished the fire.

NHTSA ODI report, 2024-04-29

Responded to a vehicle fire and found this vehicle wit fire and heat damage to the driver's door area. The driver had been driving the vehicle when she stated there were flames coming from the door of her vehicle.

NHTSA ODI report, 2018-01-25

Also filed under Structure

Engine

16% · 100 reports
FIRE

Fuel/propulsion system

9% · 56 reports

Power train

6% · 36 reports
FIRE

Structure

5% · 33 reports

Most commonly citing body and hatchback/liftgate.

CRASHFIREINJURY
Show complaint excerpts

Our vehicle is equipped with power opening and closing side doors. My five-year-old son was outside the car, leaning against the car with the passenger side door open and his hand against the b pillar.

NHTSA ODI report, 2013-05-15

Safety timeline

5 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2011-12-28Engine and engine cooling11V487000 Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and Town and Country models, Dodge vehicles, including charger, durango, grand caravan and journey models and Jeep…

    Remedy: Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about November 18, 2011. Owners may contact Chrysler at 1-800-853-1403.

  2. ▮
    2012Complaint volume 634 complaints filed for this model year.
  3. R
    2012-04-27Suspension12V141000 Chrysler is recalling certain model year 2012 Town and Country and Dodge grand caravan vehicles manufactured from November 15, 2011, through November 21, 2011. Some vehicles may be equipped with…

    Remedy: Chrysler will notify owners, and dealers will replace the right rear hub and bearing assembly, free of charge. The safety recall began on April 27, 2012. Owners may contact Chrysler at…

  4. R
    2012-05-18Equipment12V191000 Chrysler is recalling certain model year 2012 Town and Country and Dodge grand caravan vehicles, manufactured from March 9, 2012 through March 12, 2012. Some vehicles may be equipped with a right…

    Remedy: Chrysler will notify owners, and dealers will inspect and replace the right side liftgate pinch sensors, free of charge. The safety recall began on May 18, 2012. Owners may contact Chrysler at…

  5. I
    2014-09-25Defect petitionClosed 2015-07-24 Totally Integrated Power Module Failure
  6. R
    2014-12-31Electrical system14V234000 Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013.

    Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014.

  7. I
    2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
  8. R
    2026-02-05Equipment adaptive/mobility25V876000 Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Buy-smart checklist

2012 Chrysler Town and Country — pre-purchase inspection

Inspect

  • Electrical system: 395 reports on file for this year.
  • Engine: 100 reports on file for this year.
  • Fuel/propulsion system: 56 reports on file for this year.

Verify these recalls were completed

  • Recall 11V487000 · Engine and engine cooling
  • Recall 12V141000 · Suspension
  • Recall 12V191000 · Equipment
  • Recall 14V234000 · Electrical system
  • Recall 25V876000 · Equipment adaptive/mobility

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2012 Chrysler Town and Country reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2012 Chrysler Town and Country is rated "worse than typical".
What are the most common problems with the 2012 Chrysler Town and Country?
The most-reported component is electrical system, accounting for 62% of complaints on file.
How many recalls does the 2012 Chrysler Town and Country have?
5 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.