2002 Chrysler Town and Country

● Typical for this model
2002 Chrysler Town and Country
BUILT 2026-09-02

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Chrysler Town and Country Bar chart of distinct NHTSA complaints filed per model year, 2002 highlighted. 1983: 2 complaints 1983 1984: 1 complaints 1985: 0 complaints 1986: 3 complaints 1987: 0 complaints 1988: 0 complaints 1988 1989: 1 complaints 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1998 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2002 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2008: 1939 complaints 2008 2009: 707 complaints 2010: 1556 complaints 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 381 complaints 2016: 522 complaints 2017: 1 complaints 2018: 0 complaints 2018
2002: 404 complaints
View as data table
YearComplaints
19820
19832
19841
19850
19863
19870
19880
19891
199013
199125
1992135
1993214
1994154
199558
1996938
1997388
1998296
1999362
2000306
2001462
2002404
2003245
2004167
2005857
2006431
2007219
20081939
2009707
20101556
2011773
2012634
2013680
2014636
2015381
2016522
20171
20180

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

STEERING 20%

20% of complaints: steering — 81 distinct reports on file, most commonly citing hose, piping, and connections and hydraulic power assist system.

CRASH FIRE
AIR BAGS 17%

17% of complaints: air bags — 67 distinct reports on file, most commonly citing sensor/control module and frontal.

CRASH INJURY
Show complaint excerpts

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD.

NHTSA ODI report, 20181207

TAKATA RECALL

NHTSA ODI report, 20180913

ELECTRICAL SYSTEM 15%

15% of complaints: electrical system — 62 distinct reports on file, most commonly citing wiring and ignition.

CRASH FIRE
Show complaint excerpts

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE.

NHTSA ODI report, 20120621

WHILE VEHICLE WAS WARMING UP A STRONG ODOR AND SMOKE ESCAPED FROM DEFROSTER UNIT INTO PASSENGER'S COMPARTMENT DUE TO AN ELECTRICAL SHORT CIRCUIT THAT RESULTED IN A FIRE. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ODI report, 20020129

THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE...

NHTSA ODI report, 20171120

POWER TRAIN 10%

10% of complaints: power train — 40 distinct reports on file, most commonly citing automatic transmission and control module (tcm/pcm/tecm).

ENGINE AND ENGINE COOLING 8%

8% of complaints: engine and engine cooling — 33 distinct reports on file, most commonly citing engine and manifold/header/muffler/tail pipe.

FIRE
Show complaint excerpts

WHILE DRIVING VEHICLE WOULD STALL OUT, THE PROBLEM IS INTERMITTENT. CONTACTED DEALER. *AK *YD

NHTSA ODI report, 20020111

SAFETY TIMELINE

R 20011008 — child seat

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASO

Campaign 01V310000 — check if this car was fixed

I 20020924 — PE (closed 20021009)

FUEL TANK LEAK

R 20021028 — fuel system, gasoline

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND

Campaign 02V274000 — check if this car was fixed

I 20030409 — PE (closed 20030529)

POWER STEERING HOSE FAILURE

I 20040707 — PE (closed 20041105)

SPEAKER FIRE IN THE REAR OF THE VEHICLE

R 20040927 — steering

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Campaign 04V386000 — check if this car was fixed

I 20041122 — EA (closed 20050407)

POWER LIFTGATE LATCH

R 20050131 — equipment

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CUR

Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Campaign 04V531000 — check if this car was fixed

I 20050202 — PE (closed 20050601)

HEADLIGHT MALFUNCTION

I 20050601 — EA (closed 20060502)

HEADLIGHT MALFUNCTION

R 20060320 — service brakes, hydraulic

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAN

Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-32

Campaign 06E022000 — check if this car was fixed

R 20100813 — equipment

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH V

Remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Campaign 10E034000 — check if this car was fixed

R Date not on file — fuel system, gasoline

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE...

Remedy: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Campaign 03E053000 — check if this car was fixed

R Date not on file — equipment

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE.

Remedy: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252.

Campaign 03E045000 — check if this car was fixed

BUY-SMART CHECKLIST

2002 Chrysler Town and Country — pre-purchase inspection

  • Test/inspect for steering issues (81 reports on file for this year).
  • Test/inspect for air bags issues (67 reports on file for this year).
  • Test/inspect for electrical system issues (62 reports on file for this year).
  • Verify recall 03E053000 (fuel system, gasoline) has been completed.
  • Verify recall 03E045000 (equipment) has been completed.
  • Verify recall 01V310000 (child seat) has been completed.
  • Verify recall 02V274000 (fuel system, gasoline) has been completed.
  • Verify recall 04V386000 (steering) has been completed.
  • Verify recall 04V531000 (equipment) has been completed.
  • Verify recall 06E022000 (service brakes, hydraulic) has been completed.
  • Verify recall 10E034000 (equipment) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 1995 ▲ 1992 ▲ 1994

WORST YEARS

■ 2008 ■ 2010 ■ 1996

See all years ranked →

FAQ

Is the 2002 Chrysler Town and Country reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2002 Chrysler Town and Country is rated "typical".

What are the most common problems with the 2002 Chrysler Town and Country?

The most-reported component is steering, accounting for 20% of complaints on file.

How many recalls does the 2002 Chrysler Town and Country have?

8 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.