MYRModel Year Report

2002 Chrysler Town and Country

● Typical for this model
2002 Chrysler Town and Country
BUILT 2026-10-10

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
404
Recalls
8

Campaigns on file for 2002

Investigations
6

Opened by NHTSA

Top problem
Steering

20% of complaints

Complaints per year

1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1987: 0 complaints 1988: 0 complaints 1988 1989: 1 complaint 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2002 404 2003: 245 complaints 2004: 167 complaints 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2008: 1,939 complaints 2008 2009: 707 complaints 2010: 1,556 complaints 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2017: 1 complaint 2018: 0 complaints 2018
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1986 1987: 0 complaints 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1992 1993: 214 complaints 1994: 154 complaints 1995: 58 complaints 1995 1996: 938 complaints 1997: 388 complaints 1998: 296 complaints 1998 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2002 404 2003: 245 complaints 2004: 167 complaints 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2010: 1,556 complaints 2010 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2016 2017: 1 complaint 2018: 0 complaints
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1985 1986: 3 complaints 1987: 0 complaints 1987 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1991 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1995 1996: 938 complaints 1997: 388 complaints 1997 1998: 296 complaints 1999: 362 complaints 1999 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2002 404 2003: 245 complaints 2004: 167 complaints 2005: 857 complaints 2005 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2009 2010: 1,556 complaints 2011: 773 complaints 2011 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2015 2016: 525 complaints 2017: 1 complaint 2017 2018: 0 complaints

2002: 404 complaints

View as data table
YearComplaints
19820
19832
19841
19850
19863
19870
19880
19891
199013
199125
1992135
1993214
1994154
199558
1996938
1997388
1998296
1999362
2000306
2001462
2002404
2003245
2004167
2005857
2006431
2007219
20081,939
2009707
20101,556
2011773
2012634
2013680
2014636
2015382
2016525
20171
20180

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Steering

20% · 81 reports

Most commonly citing hose, piping, and connections and hydraulic power assist system.

CRASHFIRE

Air bags

17% · 67 reports

Most commonly citing sensor/control module and frontal.

CRASHINJURY
Show complaint excerpts

Tl* the contact owns a 2002 Chrysler Town and Country. While driving approximately 15 MPH, the front driver and passenger air bags deployed without warning or impact. The contact pulled the vehicle over to the side of the road.

NHTSA ODI report, 2018-12-07

Takata recall

NHTSA ODI report, 2018-09-13

Electrical system

15% · 62 reports

Most commonly citing wiring and ignition.

CRASHFIRE
Show complaint excerpts

Tl* the contact owns a 2002 Chrysler Town and Country. The contact stated that while the vehicle was parked, smoke emitted from under the hood. The contact inspected the vehicle and found the wiring harness was on fire.

NHTSA ODI report, 2012-06-21

While vehicle was warming up a strong odor and smoke escaped from defroster unit into passenger's compartment due to an electrical short circuit that resulted in a fire. Please give any further details.

NHTSA ODI report, 2002-01-29

The fuel injection wiring harness length is apparently too long and it can drop down near the exhaust manifold where the heat will melt the insulation on the wires causing them to short together causing severe misfire and possible damage to the...

NHTSA ODI report, 2017-11-20

Power train

10% · 40 reports

Most commonly citing automatic transmission and control module (tcm/pcm/tecm).

Engine and engine cooling

8% · 33 reports

Most commonly citing engine and manifold/header/muffler/tail pipe.

FIRE
Show complaint excerpts

While driving vehicle would stall out, the problem is intermittent. Contacted dealer.

NHTSA ODI report, 2002-01-11

Safety timeline

8 recalls · 6 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2001-10-08Child seat01V310000 Vehicle description: certain mini vans fail to comply with requirements of FMVSS No. 225, "Child restraint anchorage systems." The owner manuals supplied with these vehicles do not indicate…

    Remedy: Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin October 8, 2001. Owners who do not receive the free information within a…

    Check if this car was fixed →

  2. I
    2002-09-24Preliminary evaluationClosed 2002-10-09 Fuel tank leak
  3. R
    2002-10-28Fuel system, gasoline02V274000 On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.

    Remedy: Dealers will inspect the fuel tank and replace it if necessary. Owner notification began October 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date…

    Check if this car was fixed →

  4. I
    2003-04-09Preliminary evaluationClosed 2003-05-29 Power steering hose failure
  5. I
    2004-07-07Preliminary evaluationClosed 2004-11-05 Speaker fire in the rear of the vehicle
  6. R
    2004-09-27Steering04V386000 On certain minivans equipped with 3.3 or 3.8L v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.

    Remedy: Dealers will replace the upper power steering cooler hose. This recall began on September 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

    Check if this car was fixed →

  7. I
    2004-11-22Engineering analysisClosed 2005-04-07 Power liftgate latch
  8. R
    2005-01-31Equipment04V531000 On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct…

    Remedy: Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on January 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.

    Check if this car was fixed →

  9. I
    2005-02-02Preliminary evaluationClosed 2005-06-01 Headlight malfunction
  10. I
    2005-06-01Engineering analysisClosed 2006-05-02 Headlight malfunction
  11. R
    2006-03-20Service brakes, hydraulic06E022000 Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain Ford, daimlerchrysler, and Jeep passenger vehicles. These brake cylinders were sold under the…

    Remedy: Affinia (Brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. The recall began on March 20, 2006. Owners can contact affina group customer service at…

    Check if this car was fixed →

  12. R
    2010-08-13Equipment10E034000 Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 Chrysler Town and Country vans, 1996-2007 Dodge caravans, and 1996-2004 Plymouth…

    Remedy: Curt mfg will notify owners of record and will replace the hitch free of charge. The safety recall is expected to begin during August 2010. Owners may contact curt mfg at 1-715-831-8713.

    Check if this car was fixed →

  13. R
    Date not on fileFuel system, gasoline03E053000 Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, Dodge...

    Remedy: Wix will notify its customers and replace the fuel filters free of charge. Note: this does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers.

    Check if this car was fixed →

  14. R
    Date not on fileEquipment03E045000 Aftermarket replacement fuel filters manufactured between September 17, 2002, and January 20, 2003, sold under the brand names listed above.

    Remedy: Aftermarket replacement fuel filters for 1995-2000 short wheelbase Chrysler town & country, plymouth voyager and Dodge caravan minivans part No. 18232 and date code 0237, 0249, or 0252.

    Check if this car was fixed →

Buy-smart checklist

2002 Chrysler Town and Country — pre-purchase inspection

Inspect

  • Steering: 81 reports on file for this year.
  • Air bags: 67 reports on file for this year.
  • Electrical system: 62 reports on file for this year.

Verify these recalls were completed

  • Recall 03E053000 · Fuel system, gasoline
  • Recall 03E045000 · Equipment
  • Recall 01V310000 · Child seat
  • Recall 02V274000 · Fuel system, gasoline
  • Recall 04V386000 · Steering
  • Recall 04V531000 · Equipment
  • Recall 06E022000 · Service brakes, hydraulic
  • Recall 10E034000 · Equipment
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2002 Chrysler Town and Country reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2002 Chrysler Town and Country is rated "typical".
What are the most common problems with the 2002 Chrysler Town and Country?
The most-reported component is steering, accounting for 20% of complaints on file.
How many recalls does the 2002 Chrysler Town and Country have?
8 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.