1997 Chrysler Town and Country
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 388
- Recalls
- 9
- Investigations
- 6
- Top problem
- Air bags
Campaigns on file for 1997
Opened by NHTSA
22% of complaints
Complaints per year
1997: 388 complaints
View as data table
| Year | Complaints |
|---|---|
| 1982 | 0 |
| 1983 | 2 |
| 1984 | 1 |
| 1985 | 0 |
| 1986 | 3 |
| 1987 | 0 |
| 1988 | 0 |
| 1989 | 1 |
| 1990 | 13 |
| 1991 | 25 |
| 1992 | 135 |
| 1993 | 214 |
| 1994 | 154 |
| 1995 | 58 |
| 1996 | 938 |
| 1997 | 388 |
| 1998 | 296 |
| 1999 | 362 |
| 2000 | 306 |
| 2001 | 462 |
| 2002 | 404 |
| 2003 | 245 |
| 2004 | 167 |
| 2005 | 857 |
| 2006 | 431 |
| 2007 | 219 |
| 2008 | 1,939 |
| 2009 | 707 |
| 2010 | 1,556 |
| 2011 | 773 |
| 2012 | 634 |
| 2013 | 680 |
| 2014 | 636 |
| 2015 | 382 |
| 2016 | 525 |
| 2017 | 1 |
| 2018 | 0 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Air bags
22% · 84 reportsMost commonly citing frontal and side/window.
Show complaint excerpts
Tl* the contact owns a 1997 Chrysler Town and Country. While the vehicle was parked, the driver and passenger side air bags deployed without warning and smoke filled the vehicle.
NHTSA ODI report, 2015-06-08
At an impact of approx 100MPH, the passenger airbag on my 97 town & country lxi deployed however the driver airbag didnot. The impact was the front driver side and down the side. Why would the driver airbag not deploy?
NHTSA ODI report, 2003-03-25
Electrical system
21% · 81 reportsMost commonly citing horn and 12v/24v/48v battery.
Engine and engine cooling
15% · 57 reportsMost commonly citing belts and associated pulleys and gasoline.
Service brakes
12% · 46 reportsMost commonly citing hydraulic.
Show complaint excerpts
I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will I have to pay for them?
NHTSA ODI report, 2012-09-15
Power train
11% · 43 reportsMost commonly citing automatic transmission and park/neutral start interlock switch.
Show complaint excerpts
When vehicle is in park and the key is not in the ignition, the consumer can still shift the gears to reverse. Dealer has been notified. *ak the rearview mirror had fallen.
NHTSA ODI report, 2003-08-26
Also filed under Visibility
Rear axle separated from vehicle at spring, causing loss of control, resulting in crash/injuries.
NHTSA ODI report, 1996-12-04
Safety timeline
9 recalls · 6 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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I
1996-09-18SQClosed 1997-02-04 Integrated child seat belt lockup
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1997-01-31Engineering analysisClosed 1998-08-19 Integrated child seat belt lockup
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R
1997-04-21Service brakes, hydraulic96V215000 The master cylinder rear seal, between the hydraulic fluid and the vacuum reservoir, may not seal adequately allowing hydraulic fluid to be drawn into the power assist vacuum reservoir.
Remedy: Dealers will replace the brake master cylinder on all affected vehicles. Addendum (4-14-97): vehicles inspected per Chrysler recall No. 707 and found to be outside the listed suspect master…
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R
1998-11-30Child seat98V185000 Vehicle description: mini vans equipped with integrated child seats. The shoulder harness restraint on the integrated child seat can become difficult to extract when the safety belt latch plate…
Remedy: Dealers will clean the latch mechanism. An extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the…
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I
1999-02-03Preliminary evaluationClosed 1999-06-11 Post-collision fuel system integrity
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1999-06-11Engineering analysisClosed 2001-08-10 Post collision fuel system
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2000-03-09Recall queryClosed 2002-03-18 Dc minivan fuel injector rail leak
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I
2001-02-21Engineering analysisClosed 2002-11-22 Air bag clockspring
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R
2002-01-25Fuel system, gasoline00V268000 Vehicle description: mini vans built with 3.3L and 3.8L engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. Fuel leakage from the underhood fuel injection fuel…
Remedy: Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. Owner notification…
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R
2002-06-03Seat belts02V076000 On certain minivans, some trim material can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative.
Remedy: Dealers will replace the trim with foam blockers and inspect and replace all 3RD row seat belt assemblies. Owner notification began June 3, 2002. Owners who take their vehicles to an authorized…
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R
2002-11-18Air bags02V293000 On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
Remedy: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of…
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R
2010-08-13Equipment10E034000 Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 Chrysler Town and Country vans, 1996-2007 Dodge caravans, and 1996-2004 Plymouth…
Remedy: Curt mfg will notify owners of record and will replace the hitch free of charge. The safety recall is expected to begin during August 2010. Owners may contact curt mfg at 1-715-831-8713.
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Date not on fileSeat belts97I001000 Vehicle description: multipurpose passenger vehicles equipped with integral child seats. This is not a safety recall in accordance with federal regulation 573. However, it is deemed a safety improvement campaign by the agency.
Remedy: Owners are being provided with a video tape and 2 harness clips. The video tape instructs owners on the proper use and maintenance of the child seats.
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R
Date not on fileFuel system, gasoline03E053000 Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, Dodge...
Remedy: Wix will notify its customers and replace the fuel filters free of charge. Note: this does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers.
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Date not on fileEquipment03E045000 Aftermarket replacement fuel filters manufactured between September 17, 2002, and January 20, 2003, sold under the brand names listed above.
Remedy: Aftermarket replacement fuel filters for 1995-2000 short wheelbase Chrysler town & country, plymouth voyager and Dodge caravan minivans part No. 18232 and date code 0237, 0249, or 0252.
Buy-smart checklist
1997 Chrysler Town and Country — pre-purchase inspection
Inspect
- Air bags: 84 reports on file for this year.
- Electrical system: 81 reports on file for this year.
- Engine and engine cooling: 57 reports on file for this year.
Verify these recalls were completed
- Recall 97I001000 · Seat belts
- Recall 03E053000 · Fuel system, gasoline
- Recall 03E045000 · Equipment
- Recall 96V215000 · Service brakes, hydraulic
- Recall 98V185000 · Child seat
- Recall 00V268000 · Fuel system, gasoline
- Recall 02V076000 · Seat belts
- Recall 02V293000 · Air bags
- Recall 10E034000 · Equipment
Other years of this model
See all years ranked →FAQ
- Is the 1997 Chrysler Town and Country reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 1997 Chrysler Town and Country is rated "typical".
- What are the most common problems with the 1997 Chrysler Town and Country?
- The most-reported component is air bags, accounting for 22% of complaints on file.
- How many recalls does the 1997 Chrysler Town and Country have?
- 9 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.