1997 Chrysler Town and Country

● Typical for this model
1997 Chrysler Town and Country
BUILT 2026-10-10

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
388
Recalls
9

Campaigns on file for 1997

Investigations
6

Opened by NHTSA

Top problem
Air bags

22% of complaints

Complaints per year

1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1987: 0 complaints 1988: 0 complaints 1988 1989: 1 complaint 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1993: 214 complaints 1994: 154 complaints 1995: 58 complaints 1996: 938 complaints 1997: 388 complaints 1997 388 1998: 296 complaints 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2002: 404 complaints 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2008: 1,939 complaints 2008 2009: 707 complaints 2010: 1,556 complaints 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2017: 1 complaint 2018: 0 complaints 2018
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1986: 3 complaints 1986 1987: 0 complaints 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1992: 135 complaints 1992 1993: 214 complaints 1994: 154 complaints 1995: 58 complaints 1996: 938 complaints 1997: 388 complaints 1997 388 1998: 296 complaints 1999: 362 complaints 2000: 306 complaints 2001: 462 complaints 2001 2002: 404 complaints 2003: 245 complaints 2004: 167 complaints 2004 2005: 857 complaints 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2010: 1,556 complaints 2010 2011: 773 complaints 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2016: 525 complaints 2016 2017: 1 complaint 2018: 0 complaints
1983: 2 complaints 1983 1984: 1 complaint 1985: 0 complaints 1985 1986: 3 complaints 1987: 0 complaints 1987 1988: 0 complaints 1989: 1 complaint 1989 1990: 13 complaints 1991: 25 complaints 1991 1992: 135 complaints 1993: 214 complaints 1993 1994: 154 complaints 1995: 58 complaints 1995 1996: 938 complaints 1997: 388 complaints 1997 388 1998: 296 complaints 1999: 362 complaints 1999 2000: 306 complaints 2001: 462 complaints 2001 2002: 404 complaints 2003: 245 complaints 2003 2004: 167 complaints 2005: 857 complaints 2005 2006: 431 complaints 2007: 219 complaints 2007 2008: 1,939 complaints 2009: 707 complaints 2009 2010: 1,556 complaints 2011: 773 complaints 2011 2012: 634 complaints 2013: 680 complaints 2013 2014: 636 complaints 2015: 382 complaints 2015 2016: 525 complaints 2017: 1 complaint 2017 2018: 0 complaints

1997: 388 complaints

View as data table
YearComplaints
19820
19832
19841
19850
19863
19870
19880
19891
199013
199125
1992135
1993214
1994154
199558
1996938
1997388
1998296
1999362
2000306
2001462
2002404
2003245
2004167
2005857
2006431
2007219
20081,939
2009707
20101,556
2011773
2012634
2013680
2014636
2015382
2016525
20171
20180

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Air bags

22% · 84 reports

Most commonly citing frontal and side/window.

CRASHINJURYDEATH
Show complaint excerpts

Tl* the contact owns a 1997 Chrysler Town and Country. While the vehicle was parked, the driver and passenger side air bags deployed without warning and smoke filled the vehicle.

NHTSA ODI report, 2015-06-08

At an impact of approx 100MPH, the passenger airbag on my 97 town & country lxi deployed however the driver airbag didnot. The impact was the front driver side and down the side. Why would the driver airbag not deploy?

NHTSA ODI report, 2003-03-25

Electrical system

21% · 81 reports

Most commonly citing horn and 12v/24v/48v battery.

CRASHFIREINJURY

Engine and engine cooling

15% · 57 reports

Most commonly citing belts and associated pulleys and gasoline.

CRASHFIRE

Service brakes

12% · 46 reports

Most commonly citing hydraulic.

CRASHFIREINJURY
Show complaint excerpts

I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will I have to pay for them?

NHTSA ODI report, 2012-09-15

Power train

11% · 43 reports

Most commonly citing automatic transmission and park/neutral start interlock switch.

CRASHINJURYDEATH
Show complaint excerpts

When vehicle is in park and the key is not in the ignition, the consumer can still shift the gears to reverse. Dealer has been notified. *ak the rearview mirror had fallen.

NHTSA ODI report, 2003-08-26

Also filed under Visibility

Rear axle separated from vehicle at spring, causing loss of control, resulting in crash/injuries.

NHTSA ODI report, 1996-12-04

Safety timeline

9 recalls · 6 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. I
    1996-09-18SQClosed 1997-02-04 Integrated child seat belt lockup
  2. I
    1997-01-31Engineering analysisClosed 1998-08-19 Integrated child seat belt lockup
  3. R
    1997-04-21Service brakes, hydraulic96V215000 The master cylinder rear seal, between the hydraulic fluid and the vacuum reservoir, may not seal adequately allowing hydraulic fluid to be drawn into the power assist vacuum reservoir.

    Remedy: Dealers will replace the brake master cylinder on all affected vehicles. Addendum (4-14-97): vehicles inspected per Chrysler recall No. 707 and found to be outside the listed suspect master…

  4. R
    1998-11-30Child seat98V185000 Vehicle description: mini vans equipped with integrated child seats. The shoulder harness restraint on the integrated child seat can become difficult to extract when the safety belt latch plate…

    Remedy: Dealers will clean the latch mechanism. An extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the…

  5. I
    1999-02-03Preliminary evaluationClosed 1999-06-11 Post-collision fuel system integrity
  6. I
    1999-06-11Engineering analysisClosed 2001-08-10 Post collision fuel system
  7. I
    2000-03-09Recall queryClosed 2002-03-18 Dc minivan fuel injector rail leak
  8. I
    2001-02-21Engineering analysisClosed 2002-11-22 Air bag clockspring
  9. R
    2002-01-25Fuel system, gasoline00V268000 Vehicle description: mini vans built with 3.3L and 3.8L engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. Fuel leakage from the underhood fuel injection fuel…

    Remedy: Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. Owner notification…

  10. R
    2002-06-03Seat belts02V076000 On certain minivans, some trim material can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative.

    Remedy: Dealers will replace the trim with foam blockers and inspect and replace all 3RD row seat belt assemblies. Owner notification began June 3, 2002. Owners who take their vehicles to an authorized…

  11. R
    2002-11-18Air bags02V293000 On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.

    Remedy: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of…

  12. R
    2010-08-13Equipment10E034000 Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 Chrysler Town and Country vans, 1996-2007 Dodge caravans, and 1996-2004 Plymouth…

    Remedy: Curt mfg will notify owners of record and will replace the hitch free of charge. The safety recall is expected to begin during August 2010. Owners may contact curt mfg at 1-715-831-8713.

  13. R
    Date not on fileSeat belts97I001000 Vehicle description: multipurpose passenger vehicles equipped with integral child seats. This is not a safety recall in accordance with federal regulation 573. However, it is deemed a safety improvement campaign by the agency.

    Remedy: Owners are being provided with a video tape and 2 harness clips. The video tape instructs owners on the proper use and maintenance of the child seats.

  14. R
    Date not on fileFuel system, gasoline03E053000 Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, Dodge...

    Remedy: Wix will notify its customers and replace the fuel filters free of charge. Note: this does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers.

  15. R
    Date not on fileEquipment03E045000 Aftermarket replacement fuel filters manufactured between September 17, 2002, and January 20, 2003, sold under the brand names listed above.

    Remedy: Aftermarket replacement fuel filters for 1995-2000 short wheelbase Chrysler town & country, plymouth voyager and Dodge caravan minivans part No. 18232 and date code 0237, 0249, or 0252.

Buy-smart checklist

1997 Chrysler Town and Country — pre-purchase inspection

Inspect

  • Air bags: 84 reports on file for this year.
  • Electrical system: 81 reports on file for this year.
  • Engine and engine cooling: 57 reports on file for this year.

Verify these recalls were completed

  • Recall 97I001000 · Seat belts
  • Recall 03E053000 · Fuel system, gasoline
  • Recall 03E045000 · Equipment
  • Recall 96V215000 · Service brakes, hydraulic
  • Recall 98V185000 · Child seat
  • Recall 00V268000 · Fuel system, gasoline
  • Recall 02V076000 · Seat belts
  • Recall 02V293000 · Air bags
  • Recall 10E034000 · Equipment

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 1997 Chrysler Town and Country reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 1997 Chrysler Town and Country is rated "typical".
What are the most common problems with the 1997 Chrysler Town and Country?
The most-reported component is air bags, accounting for 22% of complaints on file.
How many recalls does the 1997 Chrysler Town and Country have?
9 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.