2020 Chevrolet Impala
Only 14 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 14 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 2 |
| 1982 | 2 |
| 1983 | 3 |
| 1984 | 0 |
| 1985 | 1 |
| 1987 | 1 |
| 1991 | 0 |
| 1992 | 0 |
| 1993 | 2 |
| 1994 | 15 |
| 1995 | 44 |
| 1996 | 88 |
| 1997 | 1 |
| 1998 | 2 |
| 1999 | 4 |
| 2000 | 818 |
| 2001 | 742 |
| 2002 | 795 |
| 2003 | 694 |
| 2004 | 1072 |
| 2005 | 609 |
| 2006 | 524 |
| 2007 | 627 |
| 2008 | 810 |
| 2009 | 824 |
| 2010 | 441 |
| 2011 | 505 |
| 2012 | 258 |
| 2013 | 270 |
| 2014 | 630 |
| 2015 | 298 |
| 2016 | 110 |
| 2017 | 116 |
| 2018 | 59 |
| 2019 | 28 |
| 2020 | 14 |
KNOWN PROBLEM AREAS
Only 14 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 14 total reports mention: steering.
3 of 14 total reports mention: electrical system.
2 of 14 total reports mention: power train.
2 of 14 total reports mention: fuel/propulsion system.
CRASHShow complaint excerpts
The component is the Evaporative Emission Control System (EVAP) Vapor Canister Purge Valve.The internal diaphragm or solenoid of the factory-installed purge valve has worn out prematurely or became contaminated, locking it permanently into a...
NHTSA ODI report, 20260616
2 of 14 total reports mention: air bags.
CRASH INJURYShow complaint excerpts
The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle.
NHTSA ODI report, 20241029
I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy.
NHTSA ODI report, 20230626
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2020 Chevrolet Impala — pre-purchase inspection
- Test/inspect for steering issues (3 reports on file for this year).
- Test/inspect for electrical system issues (3 reports on file for this year).
- Test/inspect for power train issues (2 reports on file for this year).
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Chevrolet Impala reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Chevrolet Impala?
The most-reported component is steering, accounting for 21% of complaints on file.
How many recalls does the 2020 Chevrolet Impala have?
No recalls are on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.