2020 Chevrolet Impala
Only 15 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 15 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 15
- Recalls
- 0
- Investigations
- 0
- Top problem
- —
Too few to rank
None on file
None on file
Not enough data
Complaints per year
2020: 15 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 2 |
| 1982 | 2 |
| 1983 | 3 |
| 1984 | 0 |
| 1985 | 1 |
| 1987 | 1 |
| 1991 | 0 |
| 1992 | 0 |
| 1993 | 2 |
| 1994 | 15 |
| 1995 | 44 |
| 1996 | 88 |
| 1997 | 1 |
| 1998 | 2 |
| 1999 | 4 |
| 2000 | 818 |
| 2001 | 742 |
| 2002 | 795 |
| 2003 | 695 |
| 2004 | 1,074 |
| 2005 | 609 |
| 2006 | 524 |
| 2007 | 627 |
| 2008 | 810 |
| 2009 | 824 |
| 2010 | 441 |
| 2011 | 505 |
| 2012 | 258 |
| 2013 | 272 |
| 2014 | 636 |
| 2015 | 300 |
| 2016 | 111 |
| 2017 | 117 |
| 2018 | 59 |
| 2019 | 28 |
| 2020 | 15 |
Known problem areas
Only 15 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Steering
3 of 15 total reports mention: steering.
Electrical system
3 of 15 total reports mention: electrical system.
Power train
2 of 15 total reports mention: power train.
Fuel/propulsion system
2 of 15 total reports mention: fuel/propulsion system.
Show complaint excerpts
The component is the Evaporative Emission Control System (EVAP) Vapor Canister Purge Valve.The internal diaphragm or solenoid of the factory-installed purge valve has worn out prematurely or became contaminated, locking it permanently into a...
NHTSA ODI report, 2026-06-16
Air bags
2 of 15 total reports mention: air bags.
Show complaint excerpts
The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle.
NHTSA ODI report, 2024-10-29
I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy.
NHTSA ODI report, 2023-06-26
Safety timeline
No recalls on file for this model year.
0 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
Buy-smart checklist
2020 Chevrolet Impala — pre-purchase inspection
Inspect
- Steering: 3 reports on file for this year.
- Electrical system: 3 reports on file for this year.
- Power train: 2 reports on file for this year.
Other years of this model
See all years ranked →FAQ
- Is the 2020 Chevrolet Impala reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Chevrolet Impala?
- The most-reported component is steering, accounting for 20% of complaints on file.
- How many recalls does the 2020 Chevrolet Impala have?
- No recalls are on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.