2014 Chevrolet Impala

● Typical for this model
2014 Chevrolet Impala
BUILT 2026-08-02

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Chevrolet Impala Bar chart of distinct NHTSA complaints filed per model year, 2014 highlighted. 1980: 0 complaints 1980 1981: 2 complaints 1982: 2 complaints 1983: 3 complaints 1984: 0 complaints 1985: 1 complaints 1985 1987: 1 complaints 1991: 0 complaints 1992: 0 complaints 1993: 2 complaints 1994: 15 complaints 1994 1995: 44 complaints 1996: 88 complaints 1997: 1 complaints 1998: 2 complaints 1999: 4 complaints 1999 2000: 818 complaints 2001: 742 complaints 2002: 795 complaints 2003: 694 complaints 2004: 1072 complaints 2004 2005: 609 complaints 2006: 524 complaints 2007: 627 complaints 2008: 810 complaints 2009: 824 complaints 2009 2010: 441 complaints 2011: 505 complaints 2012: 258 complaints 2013: 270 complaints 2014: 630 complaints 2014 2015: 298 complaints 2016: 110 complaints 2017: 116 complaints 2018: 59 complaints 2019: 28 complaints 2019 2020: 14 complaints 2020
2014: 630 complaints
View as data table
YearComplaints
19800
19812
19822
19833
19840
19851
19871
19910
19920
19932
199415
199544
199688
19971
19982
19994
2000818
2001742
2002795
2003694
20041072
2005609
2006524
2007627
2008810
2009824
2010441
2011505
2012258
2013270
2014630
2015298
2016110
2017116
201859
201928
202014

KNOWN PROBLEM AREAS

ELECTRICAL SYSTEM 34%

34% of complaints: electrical system — 216 distinct reports on file.

CRASH FIRE
Show complaint excerpts

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE HEADLIGHTS TURNED OFF AND ON. THE CONTACT MADE AN APPOINTMENT WITH MIKE SMITH BUICK GMC (6014 S TRANSIT RD, LOCKPORT, NY 14094, (716) 625-8235) FOR DIAGNOSTIC TESTING.

NHTSA ODI report, 20180102

STEERING 22%

22% of complaints: steering — 136 distinct reports on file.

CRASH INJURY
Show complaint excerpts

AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT).

NHTSA ODI report, 20131124

ELECTRONIC STABILITY CONTROL (ESC) 17%

17% of complaints: electronic stability control (esc) — 104 distinct reports on file.

SERVICE BRAKES 13%

13% of complaints: service brakes — 83 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

I was in a car accident and the airbags did not deploy

NHTSA ODI report, 20250612

AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT).

NHTSA ODI report, 20131124

ENGINE 9%

9% of complaints: engine — 56 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

I was in a car accident and the airbags did not deploy

NHTSA ODI report, 20250612

SAFETY TIMELINE

R 20130613 — electrical system, exterior lighting

General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 201

Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's rec

Campaign 13V220000 — check if this car was fixed

R 20140410 — power train

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014.

Campaign 14V092000 — check if this car was fixed

I 20140415 — PE (closed 20141121)

Active Safety System Malfunction

R 20140627 — steering

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles.

Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge.

Campaign 14V409000 — check if this car was fixed

R 20140821 — steering

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013.

Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014.

Campaign 14V450000 — check if this car was fixed

R 20140923 — electrical system

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.

Campaign 14V355000 — check if this car was fixed

R 20140929 — structure

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched.

Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available.

Campaign 14V489000 — check if this car was fixed

R 20141015 — air bags

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013.

Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014.

Campaign 14V518000 — check if this car was fixed

R 20141028 — parking brake

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014.

Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014.

Campaign 14V541000 — check if this car was fixed

R 20141226 — electrical system

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia,...

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014.

Campaign 14V614000 — check if this car was fixed

R 20150305 — parking brake

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014.

Remedy: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet).

Campaign 15V085000 — check if this car was fixed

R 20150506 — parking brake

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014.

Remedy: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020.

Campaign 15V202000 — check if this car was fixed

R 20150825 — air bags

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats.

Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015.

Campaign 15V465000 — check if this car was fixed

I 20170316 — AQ (closed 20200514)

BiCal Chevrolet/Loss of Power Steering

BUY-SMART CHECKLIST

2014 Chevrolet Impala — pre-purchase inspection

  • Test/inspect for electrical system issues (216 reports on file for this year).
  • Test/inspect for steering issues (136 reports on file for this year).
  • Test/inspect for electronic stability control (esc) issues (104 reports on file for this year).
  • Verify recall 13V220000 (electrical system, exterior lighting) has been completed.
  • Verify recall 14V092000 (power train) has been completed.
  • Verify recall 14V409000 (steering) has been completed.
  • Verify recall 14V450000 (steering) has been completed.
  • Verify recall 14V355000 (electrical system) has been completed.
  • Verify recall 14V489000 (structure) has been completed.
  • Verify recall 14V518000 (air bags) has been completed.
  • Verify recall 14V541000 (parking brake) has been completed.
  • Verify recall 14V614000 (electrical system) has been completed.
  • Verify recall 15V085000 (parking brake) has been completed.
  • Verify recall 15V202000 (parking brake) has been completed.
  • Verify recall 15V465000 (air bags) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 1995 ▲ 2018 ▲ 1996

WORST YEARS

■ 2004 ◆ 2000 ◆ 2009

See all years ranked →

FAQ

Is the 2014 Chevrolet Impala reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2014 Chevrolet Impala is rated "typical".

What are the most common problems with the 2014 Chevrolet Impala?

The most-reported component is electrical system, accounting for 34% of complaints on file.

How many recalls does the 2014 Chevrolet Impala have?

12 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.