2014 Chevrolet Impala
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 635
- Recalls
- 12
- Investigations
- 2
- Top problem
- Electrical system
Campaigns on file for 2014
Opened by NHTSA
35% of complaints
Complaints per year
2014: 635 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 2 |
| 1982 | 2 |
| 1983 | 3 |
| 1984 | 0 |
| 1985 | 1 |
| 1987 | 1 |
| 1991 | 0 |
| 1992 | 0 |
| 1993 | 2 |
| 1994 | 15 |
| 1995 | 44 |
| 1996 | 88 |
| 1997 | 1 |
| 1998 | 2 |
| 1999 | 4 |
| 2000 | 818 |
| 2001 | 742 |
| 2002 | 795 |
| 2003 | 695 |
| 2004 | 1,073 |
| 2005 | 609 |
| 2006 | 524 |
| 2007 | 627 |
| 2008 | 810 |
| 2009 | 824 |
| 2010 | 441 |
| 2011 | 505 |
| 2012 | 258 |
| 2013 | 272 |
| 2014 | 635 |
| 2015 | 300 |
| 2016 | 111 |
| 2017 | 116 |
| 2018 | 59 |
| 2019 | 28 |
| 2020 | 15 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
35% · 221 reportsMost commonly citing horn and wiring.
Show complaint excerpts
Tl* the contact owns a 2014 Chevrolet Impala. While driving 30 MPH, the headlights turned off and on. The contact made an appointment with mike smith Buick GMC (6014 s transit rd, lockport, ny 14094, (716) 625-8235) for diagnostic testing.
NHTSA ODI report, 2018-01-02
Also filed under Exterior lighting and seats
Steering
22% · 141 reportsMost commonly citing power steering fluid and hydraulic power assist system.
Show complaint excerpts
At 55 MPH on a slippery right hand side curve (Speed limit is 65 MPH) vehicle under-steered and lost traction completely, without touching the brakes, it started to slow down and skidded to the outside of the curve (To the left).
NHTSA ODI report, 2013-11-24
Also filed under Service brakes and air bags
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
NHTSA ODI report, 2026-09-02
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated.
NHTSA ODI report, 2026-08-13
Also filed under Power train
Electronic stability control (esc)
16% · 104 reportsService brakes
14% · 90 reportsMost commonly citing hydraulic.
Show complaint excerpts
I was in a car accident and the airbags did not deploy
NHTSA ODI report, 2025-06-12
Also filed under Engine and air bags
Engine
9% · 56 reportsSafety timeline
12 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2013-06-13Electrical system, exterior lighting13V220000 General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May…
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's…
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2014-04-10Power train14V092000 General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014.
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2014-04-15Preliminary evaluationClosed 2014-11-21 Active Safety System Malfunction
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2014-06-27Steering14V409000 General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge.
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2014-08-21Steering14V450000 General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013.
Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014.
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2014-09-23Electrical system14V355000 This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.
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2014-09-29Structure14V489000 General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available.
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2014-10-15Air bags14V518000 General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013.
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014.
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2014-10-28Parking brake14V541000 General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014.
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2014-12-26Electrical system14V614000 General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia,...
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014.
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2015-03-05Parking brake15V085000 General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014.
Remedy: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet).
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2015-05-06Parking brake15V202000 General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014.
Remedy: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020.
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2015-08-25Air bags15V465000 General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015.
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2017-03-16Audit queryClosed 2020-05-14 BiCal Chevrolet/Loss of Power Steering
Buy-smart checklist
2014 Chevrolet Impala — pre-purchase inspection
Inspect
- Electrical system: 221 reports on file for this year.
- Steering: 141 reports on file for this year.
- Electronic stability control (esc): 104 reports on file for this year.
Verify these recalls were completed
- Recall 13V220000 · Electrical system, exterior lighting
- Recall 14V092000 · Power train
- Recall 14V409000 · Steering
- Recall 14V450000 · Steering
- Recall 14V355000 · Electrical system
- Recall 14V489000 · Structure
- Recall 14V518000 · Air bags
- Recall 14V541000 · Parking brake
- Recall 14V614000 · Electrical system
- Recall 15V085000 · Parking brake
- Recall 15V202000 · Parking brake
- Recall 15V465000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2014 Chevrolet Impala reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2014 Chevrolet Impala is rated "typical".
- What are the most common problems with the 2014 Chevrolet Impala?
- The most-reported component is electrical system, accounting for 35% of complaints on file.
- How many recalls does the 2014 Chevrolet Impala have?
- 12 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.