2014 Chevrolet Impala
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 2 |
| 1982 | 2 |
| 1983 | 3 |
| 1984 | 0 |
| 1985 | 1 |
| 1987 | 1 |
| 1991 | 0 |
| 1992 | 0 |
| 1993 | 2 |
| 1994 | 15 |
| 1995 | 44 |
| 1996 | 88 |
| 1997 | 1 |
| 1998 | 2 |
| 1999 | 4 |
| 2000 | 818 |
| 2001 | 742 |
| 2002 | 795 |
| 2003 | 694 |
| 2004 | 1072 |
| 2005 | 609 |
| 2006 | 524 |
| 2007 | 627 |
| 2008 | 810 |
| 2009 | 824 |
| 2010 | 441 |
| 2011 | 505 |
| 2012 | 258 |
| 2013 | 270 |
| 2014 | 630 |
| 2015 | 298 |
| 2016 | 110 |
| 2017 | 116 |
| 2018 | 59 |
| 2019 | 28 |
| 2020 | 14 |
KNOWN PROBLEM AREAS
34% of complaints: electrical system — 216 distinct reports on file.
CRASH FIREShow complaint excerpts
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE HEADLIGHTS TURNED OFF AND ON. THE CONTACT MADE AN APPOINTMENT WITH MIKE SMITH BUICK GMC (6014 S TRANSIT RD, LOCKPORT, NY 14094, (716) 625-8235) FOR DIAGNOSTIC TESTING.
NHTSA ODI report, 20180102
22% of complaints: steering — 136 distinct reports on file.
CRASH INJURYShow complaint excerpts
AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT).
NHTSA ODI report, 20131124
17% of complaints: electronic stability control (esc) — 104 distinct reports on file.
13% of complaints: service brakes — 83 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I was in a car accident and the airbags did not deploy
NHTSA ODI report, 20250612
AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT).
NHTSA ODI report, 20131124
9% of complaints: engine — 56 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I was in a car accident and the airbags did not deploy
NHTSA ODI report, 20250612
SAFETY TIMELINE
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 201
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's rec
Campaign 13V220000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014.
Campaign 14V092000 — check if this car was fixed
Active Safety System Malfunction
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge.
Campaign 14V409000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013.
Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014.
Campaign 14V450000 — check if this car was fixed
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.
Campaign 14V355000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available.
Campaign 14V489000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013.
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014.
Campaign 14V518000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014.
Campaign 14V541000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia,...
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014.
Campaign 14V614000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014.
Remedy: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet).
Campaign 15V085000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014.
Remedy: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020.
Campaign 15V202000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015.
Campaign 15V465000 — check if this car was fixed
BiCal Chevrolet/Loss of Power Steering
BUY-SMART CHECKLIST
2014 Chevrolet Impala — pre-purchase inspection
- Test/inspect for electrical system issues (216 reports on file for this year).
- Test/inspect for steering issues (136 reports on file for this year).
- Test/inspect for electronic stability control (esc) issues (104 reports on file for this year).
- Verify recall 13V220000 (electrical system, exterior lighting) has been completed.
- Verify recall 14V092000 (power train) has been completed.
- Verify recall 14V409000 (steering) has been completed.
- Verify recall 14V450000 (steering) has been completed.
- Verify recall 14V355000 (electrical system) has been completed.
- Verify recall 14V489000 (structure) has been completed.
- Verify recall 14V518000 (air bags) has been completed.
- Verify recall 14V541000 (parking brake) has been completed.
- Verify recall 14V614000 (electrical system) has been completed.
- Verify recall 15V085000 (parking brake) has been completed.
- Verify recall 15V202000 (parking brake) has been completed.
- Verify recall 15V465000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
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FAQ
Is the 2014 Chevrolet Impala reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2014 Chevrolet Impala is rated "typical".
What are the most common problems with the 2014 Chevrolet Impala?
The most-reported component is electrical system, accounting for 34% of complaints on file.
How many recalls does the 2014 Chevrolet Impala have?
12 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.