2011 Chevrolet Impala

● Typical for this model
2011 Chevrolet Impala
BUILT 2026-10-10

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
505
Recalls
2

Campaigns on file for 2011

Investigations
0

None on file

Top problem
Electronic stability control (esc)

26% of complaints

Complaints per year

1981: 2 complaints 1981 1982: 2 complaints 1983: 3 complaints 1984: 0 complaints 1985: 1 complaint 1987: 1 complaint 1987 1991: 0 complaints 1992: 0 complaints 1993: 2 complaints 1994: 15 complaints 1995: 44 complaints 1995 1996: 88 complaints 1997: 1 complaint 1998: 2 complaints 1999: 4 complaints 2000: 818 complaints 2000 2001: 742 complaints 2002: 795 complaints 2003: 695 complaints 2004: 1,073 complaints 2005: 609 complaints 2005 2006: 524 complaints 2007: 627 complaints 2008: 810 complaints 2009: 824 complaints 2010: 441 complaints 2011: 505 complaints 2011 505 2012: 258 complaints 2013: 272 complaints 2014: 635 complaints 2015: 300 complaints 2016: 111 complaints 2017: 116 complaints 2018: 59 complaints 2019: 28 complaints 2020: 15 complaints 2020
1981: 2 complaints 1981 1982: 2 complaints 1983: 3 complaints 1984: 0 complaints 1984 1985: 1 complaint 1987: 1 complaint 1991: 0 complaints 1991 1992: 0 complaints 1993: 2 complaints 1994: 15 complaints 1994 1995: 44 complaints 1996: 88 complaints 1997: 1 complaint 1997 1998: 2 complaints 1999: 4 complaints 2000: 818 complaints 2000 2001: 742 complaints 2002: 795 complaints 2003: 695 complaints 2003 2004: 1,073 complaints 2005: 609 complaints 2006: 524 complaints 2006 2007: 627 complaints 2008: 810 complaints 2009: 824 complaints 2010: 441 complaints 2011: 505 complaints 2011 505 2012: 258 complaints 2013: 272 complaints 2014: 635 complaints 2015: 300 complaints 2015 2016: 111 complaints 2017: 116 complaints 2018: 59 complaints 2018 2019: 28 complaints 2020: 15 complaints
1981: 2 complaints 1981 1982: 2 complaints 1983: 3 complaints 1983 1984: 0 complaints 1985: 1 complaint 1985 1987: 1 complaint 1991: 0 complaints 1991 1992: 0 complaints 1993: 2 complaints 1993 1994: 15 complaints 1995: 44 complaints 1995 1996: 88 complaints 1997: 1 complaint 1997 1998: 2 complaints 1999: 4 complaints 1999 2000: 818 complaints 2001: 742 complaints 2001 2002: 795 complaints 2003: 695 complaints 2003 2004: 1,073 complaints 2005: 609 complaints 2005 2006: 524 complaints 2007: 627 complaints 2007 2008: 810 complaints 2009: 824 complaints 2009 2010: 441 complaints 2011: 505 complaints 2011 505 2012: 258 complaints 2013: 272 complaints 2013 2014: 635 complaints 2015: 300 complaints 2015 2016: 111 complaints 2017: 116 complaints 2017 2018: 59 complaints 2019: 28 complaints 2019 2020: 15 complaints

2011: 505 complaints

View as data table
YearComplaints
19800
19812
19822
19833
19840
19851
19871
19910
19920
19932
199415
199544
199688
19971
19982
19994
2000818
2001742
2002795
2003695
20041,073
2005609
2006524
2007627
2008810
2009824
2010441
2011505
2012258
2013272
2014635
2015300
2016111
2017116
201859
201928
202015

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electronic stability control (esc)

26% · 132 reports
FIREINJURY

Engine

25% · 125 reports
CRASHFIREINJURY

Electrical system

19% · 97 reports

Most commonly citing ignition and instrument cluster/panel.

CRASHINJURY
Show complaint excerpts

This problem has happened for many many years. Made appointments @ Fuccillo Chevy dealer, by then it’s gone off & they don’t know! Well, just occurred again when getting new tires @Dunn pulling in.

NHTSA ODI report, 2023-11-12

Seats

16% · 80 reports

Most commonly citing head restraint and mid/rear assembly.

CRASHINJURY
Show complaint excerpts

"Takata recall" Vehicle involved in a rear end collision, was pushed into oncoming traffic and hit head on. Air bag never deployed additionally the back of drivers seat collapsed into the rear…

NHTSA ODI report, 2018-02-12

Also filed under Air bags

Tl*the contact owns a 2011 Chevrolet Impala. The contact stated that the headrest in the middle rear of the vehicle was obstructing his view.

NHTSA ODI report, 2011-05-02

Vehicle speed control

14% · 70 reports

Most commonly citing accelerator pedal.

FIRE

Safety timeline

2 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2012-08-21Suspension12V377000 General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police…

    Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at…

  2. R
    2014-09-23Electrical system14V355000 This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.

    Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.

Buy-smart checklist

2011 Chevrolet Impala — pre-purchase inspection

Inspect

  • Electronic stability control (esc): 132 reports on file for this year.
  • Engine: 125 reports on file for this year.
  • Electrical system: 97 reports on file for this year.

Verify these recalls were completed

  • Recall 12V377000 · Suspension
  • Recall 14V355000 · Electrical system

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2011 Chevrolet Impala reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Chevrolet Impala is rated "typical".
What are the most common problems with the 2011 Chevrolet Impala?
The most-reported component is electronic stability control (esc), accounting for 26% of complaints on file.
How many recalls does the 2011 Chevrolet Impala have?
2 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.