2003 Chevrolet Impala
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 695
- Recalls
- 8
- Investigations
- 1
- Top problem
- Electrical system
Campaigns on file for 2003
Opened by NHTSA
39% of complaints
Complaints per year
2003: 695 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 2 |
| 1982 | 2 |
| 1983 | 3 |
| 1984 | 0 |
| 1985 | 1 |
| 1987 | 1 |
| 1991 | 0 |
| 1992 | 0 |
| 1993 | 2 |
| 1994 | 15 |
| 1995 | 44 |
| 1996 | 88 |
| 1997 | 1 |
| 1998 | 2 |
| 1999 | 4 |
| 2000 | 818 |
| 2001 | 742 |
| 2002 | 795 |
| 2003 | 695 |
| 2004 | 1,073 |
| 2005 | 609 |
| 2006 | 524 |
| 2007 | 627 |
| 2008 | 810 |
| 2009 | 824 |
| 2010 | 441 |
| 2011 | 505 |
| 2012 | 258 |
| 2013 | 272 |
| 2014 | 635 |
| 2015 | 300 |
| 2016 | 111 |
| 2017 | 116 |
| 2018 | 59 |
| 2019 | 28 |
| 2020 | 15 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
39% · 271 reportsMost commonly citing switch and ignition.
Show complaint excerpts
Under the hood fire and unintended key rotation. Maybe 5 days after I took my vehicle into tc chevy (In ashland Oregon) to have the 2 recalls repaired on it.
NHTSA ODI report, 2018-06-12
Also filed under Engine and fuel/propulsion system
I have a 2003 Chevrolet Impala! Look it up on the internet, and you will see that the failure rate of the GM passlock system is huge, and massively expensive to repair!
NHTSA ODI report, 2023-10-16
Exterior lighting
16% · 109 reportsMost commonly citing headlights and high/low beam dimmer switch.
Show complaint excerpts
After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between…
NHTSA ODI report, 2024-09-10
Engine
13% · 88 reportsShow complaint excerpts
Tl* the contact owns a 2003 Chevrolet Impala. The contact stated that she was putting oil in the vehicle when she began to smell plastic burning and then saw sparking coming from underneath the engine.
NHTSA ODI report, 2012-11-05
Engine and engine cooling
12% · 86 reportsMost commonly citing engine and cooling system.
Service brakes
11% · 78 reportsMost commonly citing hydraulic and electric.
Show complaint excerpts
ABS traction control lights on intermittently for 3 years. Had this checked by dealer numerous times and was not able to diagnose a problem. The lights now stay on for the last 8 months.
NHTSA ODI report, 2012-08-30
Also filed under Electronic stability control (esc)
Safety timeline
8 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2002-08-15Air bags02V222000 Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Remedy: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began August 15, 2002. Owners who take their vehicles to an authorized dealer…
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2003Complaint volume 695 complaints filed for this model year.
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R
2003-03-11Air bags03V051000 On certain mini vans, passenger and sport utility vehicles, some of these vehicles have a driver's side air bag that may not deploy as designed. In addition, the air bag inflator could rupture.
Remedy: Dealers will inspect, and if necessary, install a new driver's air bag. Owner notification began on March 11, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon…
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I
2006-05-15Preliminary evaluationClosed 2006-10-25 Alleged headlight failure
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2007-04-27Fuel system, other07E021000 Certain delphi fuel pressure regulators, p/nos. Fp10020-11B1, FP10026-11B1, and FP10027-11B1, sold after January 9, 2007, as aftermarket equipment for various passenger vehicles listed above. The…
Remedy: Delphi will notify owners and replace the upr free of charge. The recall began on April 23, 2007. Owners can contact delphi at 877-411-8770.
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2008-10-16Steering08E063000 Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (Sold under dorman's "Oe solutions" Brand name), balkamp #'s 7-3057, 7-3058, 7-3059…
Remedy: Dorman will notify owners and replace the steering shafts free of charge. The recall began on October 16, 2008. Owners may contact dorman toll free at 1-800-523-2492.
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2009-02-23Steering09E005000 Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's "Oe solutions<sup>tm</sup>" Brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for…
Remedy: Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. The recall began on February 23, 2009. Owners may contact…
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2009-04-09Engine and engine cooling09V116000 General Motors is recalling 1,497,516 my 1997-2003 Buick regal, my 1998-2003 Chevrolet lumina, monte carlo and Impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 Pontiac grand prix vehicles…
Remedy: Dealers will replace the engineâs front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engineâs plastic cover and plastic oil-fill-tube extension…
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2014-09-08Electrical system14V400000 This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
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2016-02-19Engine and engine cooling15V701000 General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engineÂs front valve cover and gasket.
Buy-smart checklist
2003 Chevrolet Impala — pre-purchase inspection
Inspect
- Electrical system: 271 reports on file for this year.
- Exterior lighting: 109 reports on file for this year.
- Engine: 88 reports on file for this year.
Verify these recalls were completed
- Recall 02V222000 · Air bags
- Recall 03V051000 · Air bags
- Recall 07E021000 · Fuel system, other
- Recall 08E063000 · Steering
- Recall 09E005000 · Steering
- Recall 09V116000 · Engine and engine cooling
- Recall 14V400000 · Electrical system
- Recall 15V701000 · Engine and engine cooling
Other years of this model
See all years ranked →FAQ
- Is the 2003 Chevrolet Impala reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2003 Chevrolet Impala is rated "worse than typical".
- What are the most common problems with the 2003 Chevrolet Impala?
- The most-reported component is electrical system, accounting for 39% of complaints on file.
- How many recalls does the 2003 Chevrolet Impala have?
- 8 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.