2016 Cadillac SRX
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2004 | 216 |
| 2005 | 122 |
| 2006 | 68 |
| 2007 | 52 |
| 2008 | 47 |
| 2009 | 27 |
| 2010 | 474 |
| 2011 | 446 |
| 2012 | 416 |
| 2013 | 393 |
| 2014 | 387 |
| 2015 | 442 |
| 2016 | 168 |
| 2019 | 1 |
KNOWN PROBLEM AREAS
52% of complaints: exterior lighting — 87 distinct reports on file.
CRASH INJURYShow complaint excerpts
Subject: Urgent Safety Complaint - 2016 Cadillac SRX Headlight Performance National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) Vehicle Identification Number (VIN): [XXX] Dear National Highway Traffic...
NHTSA ODI report, 20240111
9% of complaints: suspension — 15 distinct reports on file.
9% of complaints: electrical system — 15 distinct reports on file.
Show complaint excerpts
Transmission issues of going into Gear.Display for Cue system not functional
NHTSA ODI report, 20240109
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY.
NHTSA ODI report, 20160317
7% of complaints: exterior lighting — 11 distinct reports on file.
4% of complaints: air bags — 7 distinct reports on file.
CRASH INJURY DEATHShow complaint excerpts
I WAS TRAVELING AT 55 MPH DOWN THE HIGHWAY AND A CAR PULLED OUT IN FRONT OF ME WHILE MAKING A LEFT TURN AGAINST SIGNAL.
NHTSA ODI report, 20171113
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE STATIONARY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE THE CONTACT STRUCK HIT THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED.
NHTSA ODI report, 20170320
SAFETY TIMELINE
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings.
Campaign 21V473000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available.
Campaign 26V329000 — check if this car was fixed
BUY-SMART CHECKLIST
2016 Cadillac SRX — pre-purchase inspection
- Test/inspect for exterior lighting issues (87 reports on file for this year).
- Test/inspect for suspension issues (15 reports on file for this year).
- Test/inspect for electrical system issues (15 reports on file for this year).
- Verify recall 21V473000 (suspension) has been completed.
- Verify recall 26V329000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2016 Cadillac SRX reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Cadillac SRX is rated "better than typical".
What are the most common problems with the 2016 Cadillac SRX?
The most-reported component is exterior lighting, accounting for 52% of complaints on file.
How many recalls does the 2016 Cadillac SRX have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.