2014 Cadillac SRX

◆ Worse than typical

2014 Cadillac SRX
BUILT 2026-09-02

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2014: 389 complaints

View as data table

Year	Complaints
2004	216
2005	122
2006	68
2007	52
2008	47
2009	27
2010	474
2011	446
2012	416
2013	393
2014	389
2015	442
2016	168
2019	1

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

EXTERIOR LIGHTING 69%

69% of complaints: exterior lighting — 267 distinct reports on file, most commonly citing headlights and turn signal.

CRASH

Show complaint excerpts

ð Complaint: 2014 Cadillac SRX Dim Headlights Subject: URGENT SAFETY HAZARD AND DEFECT: Severely Dim Headlights on 2014 Cadillac SRX (Affecting 2010-2016 Model Years) â Failure to Act Despite Class Action and NHTSA Complaints Vehicle...

NHTSA ODI report, 20251209

I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. Iâm not the only SRX customer either this issue.

NHTSA ODI report, 20260725

Also filed under VISIBILITY/WIPER

Projection lense for low beam is very dim. Unable to see road work low beam head light

NHTSA ODI report, 20230912

ELECTRICAL SYSTEM 10%

10% of complaints: electrical system — 39 distinct reports on file.

CRASH FIRE

VISIBILITY/WIPER 6%

6% of complaints: visibility/wiper — 25 distinct reports on file.

POWER TRAIN 5%

5% of complaints: power train — 20 distinct reports on file, most commonly citing axle assembly and automatic transmission.

CRASH

Show complaint excerpts

INCIDENT OCCURRED WHILE CONTACT (C) WAS BACKING SRX DOWN THE APPROX 40 DEGREE UPSLOPE 100' LONG DRIVEWAY CURVED AT BOTTOM. SURFACES WERE DRY & IT WAS SUNNY. C PURCHASED SRX NEW (NAVIGATION, DRIVER AWARENESS & DRIVER ASSIST) IN LATE 12/13.

NHTSA ODI report, 20140518

Also filed under SERVICE BRAKES

Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.

NHTSA ODI report, 20260723

SUSPENSION 5%

5% of complaints: suspension — 19 distinct reports on file.

CRASH INJURY

Show complaint excerpts

ON MAY 12, 2018, WE WERE DRIVING WEST ON MARYLAND INTERSTATE 68 THROUGH THE MOUNTAINS. WE WERE DRIVING DOWNWARD ON ONE OF THE MANY MOUNTAINS AND I NOTICED A WOBBLE COMING FROM THE FRONT PASSENGER WHEEL.

NHTSA ODI report, 20180514

Also filed under STRUCTURE and WHEELS

SAFETY TIMELINE

▮ 2014 — complaint volume: 389

R 20141111 — suspension

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011.

Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014.

Campaign 14V571000 — check if this car was fixed

I 20201106 — PE (closed 20211223)

Rear Toe Link Adjuster Separation

R 20211025 — suspension

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings.

Campaign 21V473000 — check if this car was fixed