2014 Cadillac SRX
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 390
- Recalls
- 2
- Investigations
- 1
- Top problem
- Exterior lighting
Campaigns on file for 2014
Opened by NHTSA
68% of complaints
Complaints per year
2014: 390 complaints
View as data table
| Year | Complaints |
|---|---|
| 2004 | 216 |
| 2005 | 122 |
| 2006 | 68 |
| 2007 | 52 |
| 2008 | 47 |
| 2009 | 27 |
| 2010 | 474 |
| 2011 | 446 |
| 2012 | 416 |
| 2013 | 393 |
| 2014 | 390 |
| 2015 | 442 |
| 2016 | 168 |
| 2019 | 1 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Exterior lighting
68% · 267 reportsMost commonly citing headlights and turn signal.
Show complaint excerpts
ð Complaint: 2014 Cadillac SRX Dim Headlights Subject: URGENT SAFETY HAZARD AND DEFECT: Severely Dim Headlights on 2014 Cadillac SRX (Affecting 2010-2016 Model Years) â Failure to Act Despite Class Action and NHTSA Complaints Vehicle...
NHTSA ODI report, 2025-12-09
I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. Iâm not the only SRX customer either this issue.
NHTSA ODI report, 2026-07-25
Also filed under Visibility/wiper
Projection lense for low beam is very dim. Unable to see road work low beam head light
NHTSA ODI report, 2023-09-12
Electrical system
10% · 39 reportsVisibility/wiper
6% · 25 reportsPower train
5% · 21 reportsMost commonly citing axle assembly and automatic transmission.
Show complaint excerpts
Incident occurred while contact (C) was backing SRX down the approx 40 degree upslope 100' long driveway curved at bottom. Surfaces were dry & it was sunny. C purchased SRX new (Navigation, driver awareness & driver assist) in late 12/13.
NHTSA ODI report, 2014-05-18
Also filed under Service brakes
I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission.
NHTSA ODI report, 2026-09-16
Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.
NHTSA ODI report, 2026-07-23
Suspension
5% · 19 reportsShow complaint excerpts
On May 12, 2018, we were driving west on Maryland interstate 68 through the mountains. We were driving downward on one of the many mountains and I noticed a wobble coming from the front passenger wheel.
NHTSA ODI report, 2018-05-14
Also filed under Structure and wheels
Safety timeline
2 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
▮
2014Complaint volume 390 complaints filed for this model year.
-
R
2014-11-11Suspension14V571000 General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014.
-
I
2020-11-06Preliminary evaluationClosed 2021-12-23 Rear Toe Link Adjuster Separation
-
R
2021-10-25Suspension21V473000 General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings.
Buy-smart checklist
2014 Cadillac SRX — pre-purchase inspection
Inspect
- Exterior lighting: 267 reports on file for this year.
- Electrical system: 39 reports on file for this year.
- Visibility/wiper: 25 reports on file for this year.
Verify these recalls were completed
- Recall 14V571000 · Suspension
- Recall 21V473000 · Suspension
Other years of this model
See all years ranked →FAQ
- Is the 2014 Cadillac SRX reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2014 Cadillac SRX is rated "worse than typical".
- What are the most common problems with the 2014 Cadillac SRX?
- The most-reported component is exterior lighting, accounting for 68% of complaints on file.
- How many recalls does the 2014 Cadillac SRX have?
- 2 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.