2012 Cadillac SRX
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2004 | 216 |
| 2005 | 122 |
| 2006 | 68 |
| 2007 | 52 |
| 2008 | 47 |
| 2009 | 27 |
| 2010 | 474 |
| 2011 | 446 |
| 2012 | 416 |
| 2013 | 393 |
| 2014 | 387 |
| 2015 | 442 |
| 2016 | 168 |
| 2019 | 1 |
KNOWN PROBLEM AREAS
51% of complaints: exterior lighting — 213 distinct reports on file.
CRASH FIRE INJURY10% of complaints: service brakes — 42 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I WAS PULLING OUT OF A PARKING LOT INTO CITY TRAFFIC WHEN THE BRAKES IN MY 2012 CADILLAC SRX FAILED. I ENDED UP REAR ENDING ANOTHER VEHICLE AT A VERY SLOW SPEED.
NHTSA ODI report, 20171206
10% of complaints: suspension — 40 distinct reports on file.
CRASH INJURYShow complaint excerpts
LOWER FRONT DRIVERS BALL JOINT FAILED. CAUSING SERIOUS ACCIDENT AT HIGHWAY SPEED
NHTSA ODI report, 20180512
7% of complaints: electrical system — 30 distinct reports on file.
CRASH FIRE INJURY4% of complaints: exterior lighting — 18 distinct reports on file.
SAFETY TIMELINE
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014.
Campaign 14V571000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and...
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014.
Campaign 14V447000 — check if this car was fixed
Rear Toe Link Adjuster Separation
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings.
Campaign 21V473000 — check if this car was fixed
BUY-SMART CHECKLIST
2012 Cadillac SRX — pre-purchase inspection
- Test/inspect for exterior lighting issues (213 reports on file for this year).
- Test/inspect for service brakes issues (42 reports on file for this year).
- Test/inspect for suspension issues (40 reports on file for this year).
- Verify recall 14V571000 (suspension) has been completed.
- Verify recall 14V447000 (seats) has been completed.
- Verify recall 21V473000 (suspension) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2012 Cadillac SRX reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2012 Cadillac SRX is rated "worse than typical".
What are the most common problems with the 2012 Cadillac SRX?
The most-reported component is exterior lighting, accounting for 51% of complaints on file.
How many recalls does the 2012 Cadillac SRX have?
3 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.