MYRModel Year Report

2012 Cadillac SRX

◆ Worse than typical
2012 Cadillac SRX
BUILT 2026-10-10

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
416
Recalls
3

Campaigns on file for 2012

Investigations
1

Opened by NHTSA

Top problem
Exterior lighting

56% of complaints

Complaints per year

2004: 216 complaints 2004 2005: 122 complaints 2006: 68 complaints 2006 2007: 52 complaints 2008: 47 complaints 2008 2009: 27 complaints 2010: 474 complaints 2010 2011: 446 complaints 2012: 416 complaints 2012 416 2013: 393 complaints 2014: 390 complaints 2014 2015: 442 complaints 2016: 168 complaints 2016 2019: 1 complaint
2004: 216 complaints 2004 2005: 122 complaints 2005 2006: 68 complaints 2006 2007: 52 complaints 2007 2008: 47 complaints 2008 2009: 27 complaints 2009 2010: 474 complaints 2010 2011: 446 complaints 2011 2012: 416 complaints 2012 416 2013: 393 complaints 2013 2014: 390 complaints 2014 2015: 442 complaints 2015 2016: 168 complaints 2016 2019: 1 complaint 2019
2004: 216 complaints 2004 2005: 122 complaints 2005 2006: 68 complaints 2006 2007: 52 complaints 2007 2008: 47 complaints 2008 2009: 27 complaints 2009 2010: 474 complaints 2010 2011: 446 complaints 2011 2012: 416 complaints 2012 416 2013: 393 complaints 2013 2014: 390 complaints 2014 2015: 442 complaints 2015 2016: 168 complaints 2016 2019: 1 complaint 2019

2012: 416 complaints

View as data table
YearComplaints
2004216
2005122
200668
200752
200847
200927
2010474
2011446
2012416
2013393
2014390
2015442
2016168
20191

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Exterior lighting

56% · 233 reports

Most commonly citing headlights and tail lights.

CRASHFIREINJURY

Service brakes

11% · 45 reports

Most commonly citing hydraulic.

CRASHFIREINJURY
Show complaint excerpts

I was pulling out of a parking lot into city traffic when the brakes in my 2012 Cadillac SRX failed. I ended up rear ending another vehicle at a very slow speed.

NHTSA ODI report, 2017-12-06

Suspension

10% · 41 reports

Most commonly citing non-powered axle assembly.

CRASHINJURY
Show complaint excerpts

Lower front drivers ball joint failed. Causing serious accident at highway speed

NHTSA ODI report, 2018-05-12

Also filed under Electronic stability control (esc)

Electrical system

8% · 32 reports

Most commonly citing ignition and body control module/bcm.

CRASHFIREINJURY

Structure

5% · 19 reports

Most commonly citing body and hatchback/liftgate.

CRASHINJURY
Show complaint excerpts

Tl* the contact owns a 2012 Cadillac SRX. The contact stated that while entering the rear of the vehicle, the rear hatch back door struck the contact's arms, resulting in injury. The vehicle was taken to the dealer. The manufacturer was contacted.

NHTSA ODI report, 2012-07-13

Safety timeline

3 recalls · 1 investigation · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. ▮
    2012Complaint volume 416 complaints filed for this model year.
  2. R
    2014-11-11Suspension14V571000 General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011.

    Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014.

    Check if this car was fixed →

  3. R
    2014-12-26Seats14V447000 General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and...

    Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014.

    Check if this car was fixed →

  4. I
    2020-11-06Preliminary evaluationClosed 2021-12-23 Rear Toe Link Adjuster Separation
  5. R
    2021-10-25Suspension21V473000 General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

    Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings.

    Check if this car was fixed →

Buy-smart checklist

2012 Cadillac SRX — pre-purchase inspection

Inspect

  • Exterior lighting: 233 reports on file for this year.
  • Service brakes: 45 reports on file for this year.
  • Suspension: 41 reports on file for this year.

Verify these recalls were completed

  • Recall 14V571000 · Suspension
  • Recall 14V447000 · Seats
  • Recall 21V473000 · Suspension
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2012 Cadillac SRX reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2012 Cadillac SRX is rated "worse than typical".
What are the most common problems with the 2012 Cadillac SRX?
The most-reported component is exterior lighting, accounting for 56% of complaints on file.
How many recalls does the 2012 Cadillac SRX have?
3 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.