2004 Cadillac SRX
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2004 | 216 |
| 2005 | 122 |
| 2006 | 68 |
| 2007 | 52 |
| 2008 | 47 |
| 2009 | 27 |
| 2010 | 474 |
| 2011 | 446 |
| 2012 | 416 |
| 2013 | 393 |
| 2014 | 387 |
| 2015 | 442 |
| 2016 | 168 |
| 2019 | 1 |
KNOWN PROBLEM AREAS
20% of complaints: electronic stability control (esc) — 43 distinct reports on file.
Show complaint excerpts
The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated.
NHTSA ODI report, 20260218
15% of complaints: electrical system — 33 distinct reports on file.
Show complaint excerpts
ECM HAS REPLACED TWO TIMES AND THE CAR KEEPS HAVING ELECTRICAL PROBLEM AND WILL NOT ACCELERATE. THE PROBLEM HAPPENS ATLEAST EVERY 4-6 MONTHS AFTER REPLACING ECM. *TR
NHTSA ODI report, 20120716
12% of complaints: power train — 26 distinct reports on file.
10% of complaints: steering — 21 distinct reports on file.
7% of complaints: service brakes — 16 distinct reports on file.
CRASHShow complaint excerpts
While sitting at a friend's house on a hill my brakes went completely out once I hit them they went to the floor and we eended up hitting a tree stump that saved us from going off a steep cliff to possibly hurting each and everyone of us in the car.
NHTSA ODI report, 20220217
SAFETY TIMELINE
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUC
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
Campaign 03V346000 — check if this car was fixed
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECOND
Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.
Campaign 04V151000 — check if this car was fixed
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF
Campaign 04V273000 — check if this car was fixed
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAI
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
Campaign 05V046000 — check if this car was fixed
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG T
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Campaign 05V024000 — check if this car was fixed
SUN ROOF GLASS FAILURE
SUNROOF GLASS FAILURE
GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK
Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR W
Campaign 08V527000 — check if this car was fixed
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014.
Campaign 14V394000 — check if this car was fixed
BUY-SMART CHECKLIST
2004 Cadillac SRX — pre-purchase inspection
- Test/inspect for electronic stability control (esc) issues (43 reports on file for this year).
- Test/inspect for electrical system issues (33 reports on file for this year).
- Test/inspect for power train issues (26 reports on file for this year).
- Verify recall 03V346000 (seats) has been completed.
- Verify recall 04V151000 (service brakes, hydraulic) has been completed.
- Verify recall 04V273000 (steering) has been completed.
- Verify recall 05V046000 (vehicle speed control) has been completed.
- Verify recall 05V024000 (air bags) has been completed.
- Verify recall 08V527000 (power train) has been completed.
- Verify recall 14V394000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2004 Cadillac SRX reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Cadillac SRX is rated "better than typical".
What are the most common problems with the 2004 Cadillac SRX?
The most-reported component is electronic stability control (esc), accounting for 20% of complaints on file.
How many recalls does the 2004 Cadillac SRX have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.