MYRModel Year Report

2004 Cadillac SRX

▲ Better than typical
2004 Cadillac SRX
BUILT 2026-10-10

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
216
Recalls
7

Campaigns on file for 2004

Investigations
2

Opened by NHTSA

Top problem
Electronic stability control (esc)

20% of complaints

Complaints per year

2004: 216 complaints 2004 216 2005: 122 complaints 2006: 68 complaints 2006 2007: 52 complaints 2008: 47 complaints 2008 2009: 27 complaints 2010: 474 complaints 2010 2011: 446 complaints 2012: 416 complaints 2012 2013: 393 complaints 2014: 390 complaints 2014 2015: 442 complaints 2016: 168 complaints 2016 2019: 1 complaint
2004: 216 complaints 2004 216 2005: 122 complaints 2005 2006: 68 complaints 2006 2007: 52 complaints 2007 2008: 47 complaints 2008 2009: 27 complaints 2009 2010: 474 complaints 2010 2011: 446 complaints 2011 2012: 416 complaints 2012 2013: 393 complaints 2013 2014: 390 complaints 2014 2015: 442 complaints 2015 2016: 168 complaints 2016 2019: 1 complaint 2019
2004: 216 complaints 2004 216 2005: 122 complaints 2005 2006: 68 complaints 2006 2007: 52 complaints 2007 2008: 47 complaints 2008 2009: 27 complaints 2009 2010: 474 complaints 2010 2011: 446 complaints 2011 2012: 416 complaints 2012 2013: 393 complaints 2013 2014: 390 complaints 2014 2015: 442 complaints 2015 2016: 168 complaints 2016 2019: 1 complaint 2019

2004: 216 complaints

View as data table
YearComplaints
2004216
2005122
200668
200752
200847
200927
2010474
2011446
2012416
2013393
2014390
2015442
2016168
20191

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electronic stability control (esc)

20% · 43 reports
Show complaint excerpts

The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated.

NHTSA ODI report, 2026-02-18

Also filed under Engine

Electrical system

17% · 36 reports

Most commonly citing switch and 12v/24v/48v battery.

CRASHINJURY
Show complaint excerpts

ECM has replaced two times and the car keeps having electrical problem and will not accelerate. The problem happens atleast every 4-6 months after replacing ECM.

NHTSA ODI report, 2012-07-16

Power train

16% · 34 reports

Most commonly citing automatic transmission and transfer case (4-wheel drive).

CRASHINJURY
Show complaint excerpts

While test driving a new cadilac SRX equipped with automatic all wheel drive, v-8 engine and 20" Tires (Oversided the reg 18" Standard tires and wheels) vehicle steering froze making left hand turn going approx 10-12 MPH....right front tire and...

NHTSA ODI report, 2003-12-19

Also filed under Steering

Service brakes

13% · 29 reports

Most commonly citing hydraulic.

CRASHFIREINJURY
Show complaint excerpts

While sitting at a friend's house on a hill my brakes went completely out once I hit them they went to the floor and we eended up hitting a tree stump that saved us from going off a steep cliff to possibly hurting each and everyone of us in the car.

NHTSA ODI report, 2022-02-17

Also filed under Vehicle speed control

Steering

13% · 27 reports

Most commonly citing hydraulic power assist system and power steering fluid.

CRASHFIREINJURY

Safety timeline

7 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2003-09-19Seats03V346000 Certain passenger and sport utility vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating systems." One or both front anchor tabs for the front…

    Remedy: Dealers will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots. Owner notification began September 19, 2003. Owners should contact GM at 1-800-458-8006.

    Check if this car was fixed →

  2. R
    2004-05-10Service brakes, hydraulic04V151000 On certain passenger vehicles equipped with all wheel drive, the antilock brake system (ABS) may improperly temporarily isolate the driver from the foundation brake system for a maximum of 1.25…

    Remedy: Dealers will reprogram the ABS traction control system controller. Owner notification began on May 10, 2004. Owners should contact Cadillac at 1-866-982-2339.

    Check if this car was fixed →

  3. R
    2004-08-25Steering04V273000 On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become…

    Remedy: Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette.…

    Check if this car was fixed →

  4. R
    2005-03-08Vehicle speed control05V046000 Certain passenger vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 124, 'accelerator control systems.' if one of the two accelerator pedal return springs…

    Remedy: Dealers will replace the accelerator pedal assembly. This recall began on March 8, 2005. Owners may contact Cadillac at 1-866-982-2339 or Pontiac at 1-800-620-7668.

    Check if this car was fixed →

  5. R
    2005-05-20Air bags05V024000 On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag and/or roof-mounted side impact air bag…

    Remedy: Dealers will replace the sensing and diagnostic module free of charge. The recall began on May 20, 2005. Owners may contact Cadillac at 1-866-982-2339.

    Check if this car was fixed →

  6. I
    2005-09-22Preliminary evaluationClosed 2006-01-20 Sun roof glass failure
  7. I
    2006-01-20Engineering analysisClosed 2006-12-01 Sunroof glass failure
  8. R
    2008-12-03Power train08V527000 GM is recalling 17,301 my 2004 Cadillac SRX vehicles equipped with an automatic transmission. Some of these vehicles have a condition in which the transmission shift lever can be moved from the…

    Remedy: Dealers will replace the pawl stopper and a bushing within the shifter assembly free of charge. The recall began on December 3, 2008. Owners may contact Cadillac at 1-800-982-2339 or through their…

    Check if this car was fixed →

  9. R
    2014-09-15Electrical system14V394000 This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.

    Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014.

    Check if this car was fixed →

Buy-smart checklist

2004 Cadillac SRX — pre-purchase inspection

Inspect

  • Electronic stability control (esc): 43 reports on file for this year.
  • Electrical system: 36 reports on file for this year.
  • Power train: 34 reports on file for this year.

Verify these recalls were completed

  • Recall 03V346000 · Seats
  • Recall 04V151000 · Service brakes, hydraulic
  • Recall 04V273000 · Steering
  • Recall 05V046000 · Vehicle speed control
  • Recall 05V024000 · Air bags
  • Recall 08V527000 · Power train
  • Recall 14V394000 · Electrical system
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2004 Cadillac SRX reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Cadillac SRX is rated "better than typical".
What are the most common problems with the 2004 Cadillac SRX?
The most-reported component is electronic stability control (esc), accounting for 20% of complaints on file.
How many recalls does the 2004 Cadillac SRX have?
7 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.