2020 Cadillac Escalade
Only 13 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 13 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1999 | 39 |
| 2000 | 71 |
| 2001 | 3 |
| 2002 | 115 |
| 2003 | 81 |
| 2004 | 69 |
| 2005 | 42 |
| 2006 | 19 |
| 2007 | 229 |
| 2008 | 136 |
| 2009 | 58 |
| 2010 | 38 |
| 2011 | 49 |
| 2012 | 20 |
| 2013 | 17 |
| 2014 | 19 |
| 2015 | 94 |
| 2016 | 86 |
| 2017 | 49 |
| 2018 | 21 |
| 2019 | 24 |
| 2020 | 13 |
| 2021 | 57 |
| 2022 | 71 |
| 2023 | 119 |
| 2024 | 41 |
| 2025 | 14 |
| 2026 | 9 |
KNOWN PROBLEM AREAS
Only 13 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
6 of 13 total reports mention: engine.
Show complaint excerpts
Engine has 64k miles and at stop lights and while parked drops idle to below 500 makes a random knock like sound shudders like it is going to cut off or have engine failure but no check engine lights.
NHTSA ODI report, 20250326
2 of 13 total reports mention: power train.
2 of 13 total reports mention: engine and engine cooling.
Show complaint excerpts
The contact owns a 2020 Cadillac Escalade. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, before the vehicle lost motive power.
NHTSA ODI report, 20250509
1 of 13 total reports mentions: service brakes.
CRASH FIREShow complaint excerpts
This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No...
NHTSA ODI report, 20230904
1 of 13 total reports mentions: forward collision avoidance.
CRASH FIRESAFETY TIMELINE
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles.
Remedy: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019.
Campaign 19V837000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado...
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021.
Campaign 21V115000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Cadillac Escalade — pre-purchase inspection
- Test/inspect for engine issues (6 reports on file for this year).
- Test/inspect for power train issues (2 reports on file for this year).
- Test/inspect for engine and engine cooling issues (2 reports on file for this year).
- Verify recall 19V837000 (fuel system, gasoline) has been completed.
- Verify recall 21V115000 (tires) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Cadillac Escalade reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Cadillac Escalade?
The most-reported component is engine, accounting for 46% of complaints on file.
How many recalls does the 2020 Cadillac Escalade have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.