2023 Cadillac Escalade
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1999 | 39 |
| 2000 | 71 |
| 2001 | 3 |
| 2002 | 115 |
| 2003 | 81 |
| 2004 | 69 |
| 2005 | 43 |
| 2006 | 19 |
| 2007 | 230 |
| 2008 | 136 |
| 2009 | 58 |
| 2010 | 38 |
| 2011 | 49 |
| 2012 | 20 |
| 2013 | 18 |
| 2014 | 20 |
| 2015 | 96 |
| 2016 | 89 |
| 2017 | 51 |
| 2018 | 21 |
| 2019 | 25 |
| 2020 | 14 |
| 2021 | 70 |
| 2022 | 82 |
| 2023 | 133 |
| 2024 | 46 |
| 2025 | 20 |
| 2026 | 29 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
77% of complaints: engine — 103 distinct reports on file.
CRASH INJURYShow complaint excerpts
Vehicle was running with the driver side door open and driver out of vehicle. The vehicle slipped out of gear and reversed quickly. Driver went to get back in while moving backwards to try and stop vehicle.
NHTSA ODI report, 20251216
Also filed under ELECTRICAL SYSTEM
Vehicle started making a horrendous noise, knock and squeeling noise while on the highway. Approximately 2 minutes later the check engine light came on and we completely lost power. Went from 70 to zero dead on the side of the NY Thruway rapidly.
NHTSA ODI report, 20260728
Engine stopped running while driving without any prior notifications, lights, or warnings. Car was stationary in the roadway while my wife tried repeatedly to restart the engine.
NHTSA ODI report, 20260721
14% of complaints: power train — 19 distinct reports on file.
Show complaint excerpts
2023 Cadillac Escalade, 6.2L V8 (RPO L87). Subject of Recall 25V-274 and NHTSA investigation RQ26-001. Over the past year, this vehicle has been out of the shop only about 90 days total.
NHTSA ODI report, 20260731
12% of complaints: electrical system — 16 distinct reports on file.
CRASH INJURY10% of complaints: fuel/propulsion system — 13 distinct reports on file.
9% of complaints: engine and engine cooling — 12 distinct reports on file.
SAFETY TIMELINE
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023.
Campaign 22V903000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles.
Remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023.
Campaign 23V642000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles.
Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024.
Campaign 24V674000 — check if this car was fixed
Loss of motive power due to engine failure
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual.
Campaign 25V274000 — check if this car was fixed
Loss of motive power due to engine failure
Loss of motive power due to engine failure post recall remedy
BUY-SMART CHECKLIST
2023 Cadillac Escalade — pre-purchase inspection
- Test/inspect for engine issues (103 reports on file for this year).
- Test/inspect for power train issues (19 reports on file for this year).
- Test/inspect for electrical system issues (16 reports on file for this year).
- Verify recall 22V903000 (exterior lighting) has been completed.
- Verify recall 23V642000 (suspension) has been completed.
- Verify recall 24V674000 (service brakes, hydraulic) has been completed.
- Verify recall 25V274000 (engine and engine cooling) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 Cadillac Escalade reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Cadillac Escalade is rated "worse than typical".
What are the most common problems with the 2023 Cadillac Escalade?
The most-reported component is engine, accounting for 77% of complaints on file.
How many recalls does the 2023 Cadillac Escalade have?
4 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.