2002 Cadillac Deville
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1981 | 1 |
| 1982 | 3 |
| 1983 | 5 |
| 1984 | 6 |
| 1985 | 19 |
| 1986 | 22 |
| 1987 | 40 |
| 1988 | 28 |
| 1989 | 48 |
| 1990 | 76 |
| 1991 | 87 |
| 1992 | 135 |
| 1993 | 92 |
| 1994 | 127 |
| 1995 | 129 |
| 1996 | 218 |
| 1997 | 269 |
| 1998 | 237 |
| 1999 | 187 |
| 2000 | 225 |
| 2001 | 175 |
| 2002 | 176 |
| 2003 | 144 |
| 2004 | 167 |
| 2005 | 95 |
KNOWN PROBLEM AREAS
20% of complaints: electrical system — 35 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED RUNNING.
NHTSA ODI report, 20140415
11% of complaints: air bags — 20 distinct reports on file.
CRASH INJURYShow complaint excerpts
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree.
NHTSA ODI report, 20250407
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE DHS. THE CONTACT STATED THAT WHILE DRIVING 6 MPH AND TURNING AT AN INTERSECTION, THE VEHICLE WAS CRASHED INTO FROM THE PASSENGER SIDE AND NONE OF THE AIR BAGS DEPLOYED.
NHTSA ODI report, 20120323
10% of complaints: engine — 17 distinct reports on file.
CRASH INJURY8% of complaints: steering — 14 distinct reports on file.
CRASH INJURYShow complaint excerpts
WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER
NHTSA ODI report, 20200411
6% of complaints: engine and engine cooling — 10 distinct reports on file.
SAFETY TIMELINE
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN
Campaign 02V067000 — check if this car was fixed
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER O
Campaign 02V222000 — check if this car was fixed
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AG
Campaign 02V227000 — check if this car was fixed
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AN
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-
Campaign 03V238000 — check if this car was fixed
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.
Campaign 14V355000 — check if this car was fixed
BUY-SMART CHECKLIST
2002 Cadillac Deville — pre-purchase inspection
- Test/inspect for electrical system issues (35 reports on file for this year).
- Test/inspect for air bags issues (20 reports on file for this year).
- Test/inspect for engine issues (17 reports on file for this year).
- Verify recall 02V067000 (steering) has been completed.
- Verify recall 02V222000 (air bags) has been completed.
- Verify recall 02V227000 (seat belts) has been completed.
- Verify recall 03V238000 (fuel system, gasoline) has been completed.
- Verify recall 14V355000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2002 Cadillac Deville reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2002 Cadillac Deville is rated "worse than typical".
What are the most common problems with the 2002 Cadillac Deville?
The most-reported component is electrical system, accounting for 20% of complaints on file.
How many recalls does the 2002 Cadillac Deville have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.