2016 Cadillac CTS
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 313 |
| 2004 | 224 |
| 2005 | 277 |
| 2006 | 269 |
| 2007 | 217 |
| 2008 | 175 |
| 2009 | 167 |
| 2010 | 67 |
| 2011 | 101 |
| 2012 | 65 |
| 2013 | 72 |
| 2014 | 144 |
| 2015 | 46 |
| 2016 | 31 |
| 2017 | 26 |
| 2018 | 8 |
| 2019 | 10 |
KNOWN PROBLEM AREAS
32% of complaints: electrical system — 10 distinct reports on file.
FIREShow complaint excerpts
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES.
NHTSA ODI report, 20200205
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT A LOW RATE OF SPEED OR STOPPING, THE VEHICLE MADE A CLANKING SOUND AND JERKED WITH A LOUD NOISE.
NHTSA ODI report, 20170602
29% of complaints: power train — 9 distinct reports on file.
Show complaint excerpts
Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.
NHTSA ODI report, 20240103
13% of complaints: suspension — 4 distinct reports on file.
Show complaint excerpts
Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.
NHTSA ODI report, 20240103
13% of complaints: steering — 4 distinct reports on file.
13% of complaints: engine — 4 distinct reports on file.
Show complaint excerpts
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT A LOW RATE OF SPEED OR STOPPING, THE VEHICLE MADE A CLANKING SOUND AND JERKED WITH A LOUD NOISE.
NHTSA ODI report, 20170602
THE AUTO STOP/START CANNOT BE SAFE. I ALMOST GOT T-BONED IN MY FIRST SEVERAL HUNDRED MILES IN A NEW CAR WITH THIS FEATURE. I WAS AT A COMPLETE STOP AND NEEDED TO MAKE A LEFT ACROSS TRAFFIC.
NHTSA ODI report, 20160601
SAFETY TIMELINE
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018.
Campaign 18V595000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Remedy: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
Campaign 19V086000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020.
Campaign 25V175000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available.
Campaign 26V329000 — check if this car was fixed
BUY-SMART CHECKLIST
2016 Cadillac CTS — pre-purchase inspection
- Test/inspect for electrical system issues (10 reports on file for this year).
- Test/inspect for power train issues (9 reports on file for this year).
- Test/inspect for suspension issues (4 reports on file for this year).
- Verify recall 18V595000 (seats) has been completed.
- Verify recall 19V086000 (steering) has been completed.
- Verify recall 25V175000 (steering) has been completed.
- Verify recall 26V329000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2016 Cadillac CTS reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Cadillac CTS is rated "better than typical".
What are the most common problems with the 2016 Cadillac CTS?
The most-reported component is electrical system, accounting for 32% of complaints on file.
How many recalls does the 2016 Cadillac CTS have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.