2014 Cadillac CTS
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 313 |
| 2004 | 224 |
| 2005 | 277 |
| 2006 | 269 |
| 2007 | 217 |
| 2008 | 175 |
| 2009 | 167 |
| 2010 | 67 |
| 2011 | 101 |
| 2012 | 65 |
| 2013 | 72 |
| 2014 | 144 |
| 2015 | 46 |
| 2016 | 31 |
| 2017 | 26 |
| 2018 | 8 |
| 2019 | 10 |
KNOWN PROBLEM AREAS
52% of complaints: power train — 75 distinct reports on file.
CRASHShow complaint excerpts
THE REAR DIFFERENTIAL LOCKED WHILE DRIVING AT 45MPH ON A STRAIGHT, FOUR LANE ROAD. IT MADE A LOUD THUMP AND FELT AS IF THE BRAKES WERE SLAMMED ON. THE CAR PULL HARD LEFT AND THE REAR TIRES WERE SMOKING.
NHTSA ODI report, 20190917
The gears inside the rear-differential of a 2014 CTS Luxury 3.6 liter Cadillac, with 48,000 miles, failed to the point where the whole differential had to be replaced.
NHTSA ODI report, 20231027
10% of complaints: suspension — 14 distinct reports on file.
9% of complaints: steering — 13 distinct reports on file.
CRASHShow complaint excerpts
THE REAR DIFFERENTIAL LOCKED WHILE DRIVING AT 45MPH ON A STRAIGHT, FOUR LANE ROAD. IT MADE A LOUD THUMP AND FELT AS IF THE BRAKES WERE SLAMMED ON. THE CAR PULL HARD LEFT AND THE REAR TIRES WERE SMOKING.
NHTSA ODI report, 20190917
9% of complaints: electrical system — 13 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION.
NHTSA ODI report, 20150302
6% of complaints: power train — 9 distinct reports on file.
Show complaint excerpts
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound.
NHTSA ODI report, 20231220
The contact owns a 2014 Cadillac CTS. The contact stated while driving at various speeds, there was a grinding sound coming from rear end of the vehicle.
NHTSA ODI report, 20231114
SAFETY TIMELINE
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014.
Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Campaign 14V253000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014.
Campaign 14V446000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014.
Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014.
Campaign 14V338000 — check if this car was fixed
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014.
Campaign 14V394000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia,...
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014.
Campaign 14V614000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018.
Campaign 18V595000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 Cadillac CTS — pre-purchase inspection
- Test/inspect for power train issues (75 reports on file for this year).
- Test/inspect for suspension issues (14 reports on file for this year).
- Test/inspect for steering issues (13 reports on file for this year).
- Verify recall 14V253000 (visibility) has been completed.
- Verify recall 14V446000 (seats) has been completed.
- Verify recall 14V338000 (power train) has been completed.
- Verify recall 14V394000 (electrical system) has been completed.
- Verify recall 14V614000 (electrical system) has been completed.
- Verify recall 18V595000 (seats) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2014 Cadillac CTS reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2014 Cadillac CTS is rated "typical".
What are the most common problems with the 2014 Cadillac CTS?
The most-reported component is power train, accounting for 52% of complaints on file.
How many recalls does the 2014 Cadillac CTS have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.