2011 Cadillac CTS
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 101
- Recalls
- 2
- Investigations
- 0
- Top problem
- Air bags
Campaigns on file for 2011
None on file
23% of complaints
Complaints per year
2011: 101 complaints
View as data table
| Year | Complaints |
|---|---|
| 2003 | 313 |
| 2004 | 224 |
| 2005 | 277 |
| 2006 | 269 |
| 2007 | 217 |
| 2008 | 175 |
| 2009 | 167 |
| 2010 | 67 |
| 2011 | 101 |
| 2012 | 65 |
| 2013 | 73 |
| 2014 | 145 |
| 2015 | 48 |
| 2016 | 31 |
| 2017 | 27 |
| 2018 | 8 |
| 2019 | 10 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Air bags
23% · 23 reportsShow complaint excerpts
Tl* the contact owns a 2011 Cadillac CTS. While the contact's vehicle was parked with the engine running, a second vehicle crashed into the contact's vehicle. The front end of the contact's vehicle was severely damaged. The air bags did not deploy.
NHTSA ODI report, 2018-01-09
Had just accelerated after stopping at red light, reaching approx 25MPH when we heard a very loud grating metal grinding sound. Alarmed we immediately started to pull over when the side airbags deployed.
NHTSA ODI report, 2014-08-13
My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the "Passenger seat presence sensor is broken and no longer manufactured".
NHTSA ODI report, 2023-11-22
Power train
23% · 23 reportsMost commonly citing driveshaft and driveline.
Show complaint excerpts
Tl* the contact owns a 2011 Cadillac CTS. The contact stated while shifting gears it seized in reverse. The vehicle approached speeds up to 80 MPH and only stopped after he crashed into a home. There were no injuries.
NHTSA ODI report, 2013-08-05
I purchased a new 2011 Cadillac CTS coupe. It continuously makes a groaning sound which appears to be coming from the rear part of the drive train. The dealer changed the differential fluid to correct the problem. However, the problem remains.
NHTSA ODI report, 2010-12-30
Electrical system
20% · 20 reportsMost commonly citing speedometer/odometer and instrument cluster/panel.
Show complaint excerpts
Tl* the contact owns a 2011 Cadillac CTS. The contact stated that the speedometer was displaying a speed that was 4 MPH less than the actual speed than he was traveling at.
NHTSA ODI report, 2011-06-27
Engine
13% · 13 reportsSteering
11% · 11 reportsSafety timeline
2 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2014-08-25Air bags, power train14V341000 General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006.
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2014-09-15Electrical system14V394000 This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014.
Buy-smart checklist
2011 Cadillac CTS — pre-purchase inspection
Inspect
- Air bags: 23 reports on file for this year.
- Power train: 23 reports on file for this year.
- Electrical system: 20 reports on file for this year.
Verify these recalls were completed
- Recall 14V341000 · Air bags, power train
- Recall 14V394000 · Electrical system
Other years of this model
See all years ranked →FAQ
- Is the 2011 Cadillac CTS reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2011 Cadillac CTS is rated "better than typical".
- What are the most common problems with the 2011 Cadillac CTS?
- The most-reported component is air bags, accounting for 23% of complaints on file.
- How many recalls does the 2011 Cadillac CTS have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.