2011 Cadillac CTS
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 313 |
| 2004 | 224 |
| 2005 | 277 |
| 2006 | 269 |
| 2007 | 217 |
| 2008 | 175 |
| 2009 | 167 |
| 2010 | 67 |
| 2011 | 101 |
| 2012 | 65 |
| 2013 | 72 |
| 2014 | 144 |
| 2015 | 46 |
| 2016 | 31 |
| 2017 | 26 |
| 2018 | 8 |
| 2019 | 10 |
KNOWN PROBLEM AREAS
23% of complaints: air bags — 23 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE CONTACT'S VEHICLE WAS PARKED WITH THE ENGINE RUNNING, A SECOND VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI report, 20180109
HAD JUST ACCELERATED AFTER STOPPING AT RED LIGHT, REACHING APPROX 25MPH WHEN WE HEARD A VERY LOUD GRATING METAL GRINDING SOUND. ALARMED WE IMMEDIATELY STARTED TO PULL OVER WHEN THE SIDE AIRBAGS DEPLOYED.
NHTSA ODI report, 20140813
My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the "Passenger seat presence sensor is broken and no longer manufactured".
NHTSA ODI report, 20231122
20% of complaints: power train — 20 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED WHILE SHIFTING GEARS IT SEIZED IN REVERSE. THE VEHICLE APPROACHED SPEEDS UP TO 80 MPH AND ONLY STOPPED AFTER HE CRASHED INTO A HOME. THERE WERE NO INJURIES.
NHTSA ODI report, 20130805
The contact owns a 2011 Cadillac CTS. The contact stated while driving at an undisclosed speed, the engine started to make an abnormal sound and the vehicle was inadvertently vibrating.
NHTSA ODI report, 20230912
18% of complaints: electrical system — 18 distinct reports on file.
CRASH FIRE INJURY13% of complaints: engine — 13 distinct reports on file.
CRASH FIRE INJURY11% of complaints: steering — 11 distinct reports on file.
CRASHSAFETY TIMELINE
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006.
Campaign 14V341000 — check if this car was fixed
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014.
Campaign 14V394000 — check if this car was fixed
BUY-SMART CHECKLIST
2011 Cadillac CTS — pre-purchase inspection
- Test/inspect for air bags issues (23 reports on file for this year).
- Test/inspect for power train issues (20 reports on file for this year).
- Test/inspect for electrical system issues (18 reports on file for this year).
- Verify recall 14V341000 (air bags, power train) has been completed.
- Verify recall 14V394000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2011 Cadillac CTS reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Cadillac CTS is rated "better than typical".
What are the most common problems with the 2011 Cadillac CTS?
The most-reported component is air bags, accounting for 23% of complaints on file.
How many recalls does the 2011 Cadillac CTS have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.