2023 Audi Q5
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2008 | 0 |
| 2009 | 30 |
| 2010 | 99 |
| 2011 | 141 |
| 2012 | 168 |
| 2013 | 89 |
| 2014 | 104 |
| 2015 | 97 |
| 2016 | 76 |
| 2017 | 42 |
| 2018 | 195 |
| 2019 | 47 |
| 2020 | 22 |
| 2021 | 69 |
| 2022 | 21 |
| 2023 | 40 |
| 2024 | 19 |
| 2025 | 37 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
30% of complaints: forward collision avoidance — 12 distinct reports on file.
CRASH INJURY25% of complaints: electrical system — 10 distinct reports on file.
CRASH INJURYShow complaint excerpts
I moved forward and hit this stone and then when I hit the stone. I tried to reverse and I lost control of my car. The car began spinning and I had no control of the car. The car finally crashed on itâ s own. I could not brake or nothing.
NHTSA ODI report, 20231010
My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign.
NHTSA ODI report, 20230705
15% of complaints: engine — 6 distinct reports on file.
CRASH INJURYShow complaint excerpts
My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign.
NHTSA ODI report, 20230705
10% of complaints: service brakes — 4 distinct reports on file.
CRASH INJURYShow complaint excerpts
My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign.
NHTSA ODI report, 20230705
10% of complaints: power train — 4 distinct reports on file.
SAFETY TIMELINE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.
Campaign 23V842000 — check if this car was fixed
Volkswagen Group of America, Inc.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834.
Campaign 24V251000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025.
Campaign 24V898000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced.
Campaign 25V080000 — check if this car was fixed
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Campaign 25V294000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Audi Q5 — pre-purchase inspection
- Test/inspect for forward collision avoidance issues (12 reports on file for this year).
- Test/inspect for electrical system issues (10 reports on file for this year).
- Test/inspect for engine issues (6 reports on file for this year).
- Verify recall 23V842000 (electrical system) has been completed.
- Verify recall 24V251000 (air bags) has been completed.
- Verify recall 24V898000 (electrical system) has been completed.
- Verify recall 25V080000 (electrical system) has been completed.
- Verify recall 25V294000 (engine) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 Audi Q5 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Audi Q5 is rated "better than typical".
What are the most common problems with the 2023 Audi Q5?
The most-reported component is forward collision avoidance: automatic emergency braking, accounting for 30% of complaints on file.
How many recalls does the 2023 Audi Q5 have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.