2002 Workhorse W20
Only 6 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 6 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2000 | 1 |
| 2001 | 2 |
| 2002 | 6 |
| 2003 | 11 |
| 2004 | 7 |
| 2005 | 3 |
| 2006 | 3 |
| 2007 | 0 |
| 2008 | 0 |
KNOWN PROBLEM AREAS
Only 6 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
4 of 6 total reports mention: service brakes, hydraulic.
Show complaint excerpts
WE HAD A BRAKE RECALL DONE ON OUR 2002 ITASCA SUNCRUISER MOTORHOME (W20 CHASSIS IN JAN 2005, MILEAGE 9141. WHILE ON VACATION IN JULY 2005, THE BRAKES OVERHEATED AND REPAIRS WERE AUTHORIZED BY WORKHORSE AT NO CHARGE AT MILEAGE 9,687.
NHTSA ODI report, 20080702
1 of 6 total reports mentions: service brakes, hydraulic.
Show complaint excerpts
TL* - THE CONTACT STATED HAD RECALL BRAKE WORK DONE WITH 31260 MILES ON VEHICLE. THE DEALER REPAIRED ONLY THE FRONT BRAKED UNDER THE RECALL AND NOT THE REAR.
NHTSA ODI report, 20061228
1 of 6 total reports mentions: service brakes, air.
FIREShow complaint excerpts
TOOK VEHICLE INTO DEALER AND HAD CAMPAIGN NUMBER 04V019000 COMPLETED ON 10-26-04. NOW LESS THAN 10,000 MILES SINCE THEN, IT IS BACK AT THE SERVICE CENTER AFTER BRAKE FIRE AND PEDAL LOSS. VEHICLE IS IN NEED OF ROTORS, CALIPERS AND WHEEL SPEED SENSOR.
NHTSA ODI report, 20080825
SAFETY TIMELINE
OVERHEATING FRONT AND REAR BRAKES
ON CERTAIN MOTORHOME CHASSIS EQUIPPED WITH BOSCH ZOPS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.
Remedy: DEALERS WILL INSPECT, REPAIR AND REPLACE ACCORDING TO THE PROCEDURE DEVELOPED BY BOSCH (SEE CAMPAIGN 03E064000). THE RECALL BEGAN ON AUGUST 1, 2004. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-677
Campaign 04V084000 — check if this car was fixed
OVERHEATED BRAKE CALIPERS
OVERHEATING DISC BRAKE CALIPER
NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES
Remedy: WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
Campaign 09V110000 — check if this car was fixed
BUY-SMART CHECKLIST
2002 Workhorse W20 — pre-purchase inspection
- Test/inspect for service brakes, hydraulic issues (4 reports on file for this year).
- Test/inspect for service brakes, hydraulic issues (1 reports on file for this year).
- Test/inspect for service brakes, air issues (1 reports on file for this year).
- Verify recall 04V084000 (service brakes, hydraulic) has been completed.
- Verify recall 09V110000 (service brakes, hydraulic) has been completed.
FAQ
Is the 2002 Workhorse W20 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2002 Workhorse W20?
The most-reported component is service brakes, hydraulic, accounting for 67% of complaints on file.
How many recalls does the 2002 Workhorse W20 have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.