2023 Volvo XC60
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2009 | 0 |
| 2010 | 56 |
| 2011 | 36 |
| 2012 | 46 |
| 2013 | 66 |
| 2014 | 16 |
| 2015 | 47 |
| 2016 | 38 |
| 2017 | 16 |
| 2018 | 36 |
| 2019 | 36 |
| 2020 | 21 |
| 2021 | 46 |
| 2022 | 73 |
| 2023 | 51 |
| 2024 | 23 |
| 2025 | 33 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
37% of complaints: electrical system — 19 distinct reports on file.
16% of complaints: service brakes — 8 distinct reports on file.
CRASHShow complaint excerpts
Driving the car at under 20 mph making a left turn into my cul-de-sac which has an upward slope. Car system thought it would crash into the tree straight ahead and started emergency braking making loud noise and then the steering wheels locked.
NHTSA ODI report, 20251021
Also filed under STEERING and UNKNOWN OR OTHER
16% of complaints: forward collision avoidance — 8 distinct reports on file, most commonly citing automatic emergency braking and warnings.
INJURYShow complaint excerpts
While backing out of garage, the car abruptly and violently braked. The driver was tossed forward. The rear camera showed nothing in the car's path and no alarms had been set off.
NHTSA ODI report, 20230202
Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue.
NHTSA ODI report, 20260808
Also filed under BACK OVER PREVENTION
12% of complaints: lane departure — 6 distinct reports on file, most commonly citing warning and blind spot detection.
12% of complaints: back over prevention — 6 distinct reports on file, most commonly citing camera and rearview system braking.
SAFETY TIMELINE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
Campaign 22V793000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552.
Campaign 23V012000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552.
Campaign 23V188000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552.
Campaign 25V282000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Carâs customer service at 1-800-458-1552.
Campaign 25V908000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Volvo XC60 — pre-purchase inspection
- Test/inspect for electrical system issues (19 reports on file for this year).
- Test/inspect for service brakes issues (8 reports on file for this year).
- Test/inspect for forward collision avoidance issues (8 reports on file for this year).
- Verify recall 22V793000 (engine and engine cooling) has been completed.
- Verify recall 23V012000 (service brakes, hydraulic) has been completed.
- Verify recall 23V188000 (electrical system) has been completed.
- Verify recall 25V282000 (back over prevention) has been completed.
- Verify recall 25V908000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 Volvo XC60 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Volvo XC60 is rated "typical".
What are the most common problems with the 2023 Volvo XC60?
The most-reported component is electrical system, accounting for 37% of complaints on file.
How many recalls does the 2023 Volvo XC60 have?
5 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.