2023 Volvo XC60
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 54
- Recalls
- 5
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2023
None on file
39% of complaints
Complaints per year
2023: 54 complaints
View as data table
| Year | Complaints |
|---|---|
| 2009 | 0 |
| 2010 | 56 |
| 2011 | 36 |
| 2012 | 46 |
| 2013 | 66 |
| 2014 | 16 |
| 2015 | 47 |
| 2016 | 39 |
| 2017 | 16 |
| 2018 | 36 |
| 2019 | 37 |
| 2020 | 21 |
| 2021 | 50 |
| 2022 | 75 |
| 2023 | 54 |
| 2024 | 24 |
| 2025 | 36 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
39% · 21 reportsShow complaint excerpts
all safety audio drops out - turning signal, rear camera sensors, all safety sensor audio completely shuts off. the only way I've been able to correct is by restarting the infotainment system, which sometimes has to be done multiple times.
NHTSA ODI report, 2026-09-18
Also filed under Forward collision avoidance and lane departure
Forward collision avoidance
19% · 10 reportsMost commonly citing automatic emergency braking and warnings.
Show complaint excerpts
While stopped at a light behind several cars with my foot firmly on the brake, the car started to move forward and could not be stopped. My foot was on the brake the entire time.
NHTSA ODI report, 2026-09-22
Also filed under Service brakes and fuel/propulsion system
While backing out of garage, the car abruptly and violently braked. The driver was tossed forward. The rear camera showed nothing in the car's path and no alarms had been set off.
NHTSA ODI report, 2023-02-02
Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue.
NHTSA ODI report, 2026-08-08
Also filed under Back over prevention
Service brakes
17% · 9 reportsShow complaint excerpts
Driving the car at under 20 mph making a left turn into my cul-de-sac which has an upward slope. Car system thought it would crash into the tree straight ahead and started emergency braking making loud noise and then the steering wheels locked.
NHTSA ODI report, 2025-10-21
Also filed under Steering
Back over prevention
15% · 8 reportsMost commonly citing camera and rearview system braking.
Lane departure
13% · 7 reportsMost commonly citing warning and blind spot detection.
Safety timeline
5 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2022-12-09Engine and engine cooling22V793000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
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2023-02-27Service brakes, hydraulic23V012000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552.
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2023-04-21Electrical system23V188000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552.
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2025-06-27Back over prevention25V282000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552.
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2026-03-02Back over prevention25V908000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Carâs customer service at 1-800-458-1552.
Buy-smart checklist
2023 Volvo XC60 — pre-purchase inspection
Inspect
- Electrical system: 21 reports on file for this year.
- Forward collision avoidance: 10 reports on file for this year.
- Service brakes: 9 reports on file for this year.
Verify these recalls were completed
- Recall 22V793000 · Engine and engine cooling
- Recall 23V012000 · Service brakes, hydraulic
- Recall 23V188000 · Electrical system
- Recall 25V282000 · Back over prevention
- Recall 25V908000 · Back over prevention
Other years of this model
See all years ranked →FAQ
- Is the 2023 Volvo XC60 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2023 Volvo XC60 is rated "typical".
- What are the most common problems with the 2023 Volvo XC60?
- The most-reported component is electrical system, accounting for 39% of complaints on file.
- How many recalls does the 2023 Volvo XC60 have?
- 5 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.