2021 Volvo XC60
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2009 | 0 |
| 2010 | 56 |
| 2011 | 36 |
| 2012 | 46 |
| 2013 | 66 |
| 2014 | 16 |
| 2015 | 47 |
| 2016 | 38 |
| 2017 | 16 |
| 2018 | 36 |
| 2019 | 36 |
| 2020 | 21 |
| 2021 | 46 |
| 2022 | 73 |
| 2023 | 51 |
| 2024 | 23 |
| 2025 | 33 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
28% of complaints: electrical system — 13 distinct reports on file.
CRASH INJURYShow complaint excerpts
My SUV has a had the check engine light on from a failed battery cell for my 2021 grey Volvo XC60 recharge (VIN [XXX]).
NHTSA ODI report, 20260812
20% of complaints: service brakes — 9 distinct reports on file.
CRASH INJURYShow complaint excerpts
The contact owned a 2021 Volvo XC60. The contact stated that while driving approximately 25 mph, the vehicle suddenly began to accelerate and the brakes failed to stop. The vehicle crashed into a nearby fence causing the vehicle to flip.
NHTSA ODI report, 20210921
Also filed under POWER TRAIN
6/8/23: Vehicle in shop for 30K warranty service. Front brake pads flagged yellow for wear. Recommendation they be addressed next visit at 40K miles. By 35K, Brake pedal was vibrating and steering wheel shaking upon moderate braking. Made appt.
NHTSA ODI report, 20240109
15% of complaints: steering — 7 distinct reports on file.
15% of complaints: lane departure — 7 distinct reports on file, most commonly citing blind spot detection and assist.
15% of complaints: forward collision avoidance — 7 distinct reports on file, most commonly citing adaptive cruise control and warnings.
CRASH INJURYSAFETY TIMELINE
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552.
Campaign 21V001000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552.
Campaign 21V682000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Campaign 21V716000 — check if this car was fixed
Pedestrian alert sounds
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Campaign 23V001000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery.
Campaign 25V179000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Volvo XC60 — pre-purchase inspection
- Test/inspect for electrical system issues (13 reports on file for this year).
- Test/inspect for service brakes issues (9 reports on file for this year).
- Test/inspect for steering issues (7 reports on file for this year).
- Verify recall 21V001000 (air bags, seat belts) has been completed.
- Verify recall 21V682000 (seat belts) has been completed.
- Verify recall 21V716000 (service brakes, hydraulic) has been completed.
- Verify recall 23V001000 (steering) has been completed.
- Verify recall 25V179000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2021 Volvo XC60 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2021 Volvo XC60 is rated "typical".
What are the most common problems with the 2021 Volvo XC60?
The most-reported component is electrical system, accounting for 28% of complaints on file.
How many recalls does the 2021 Volvo XC60 have?
5 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.