2020 Volvo XC60
Only 21 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 21 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 21
- Recalls
- 6
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2020
Opened by NHTSA
Not enough data
Complaints per year
2020: 21 complaints
View as data table
| Year | Complaints |
|---|---|
| 2009 | 0 |
| 2010 | 56 |
| 2011 | 36 |
| 2012 | 46 |
| 2013 | 66 |
| 2014 | 16 |
| 2015 | 47 |
| 2016 | 39 |
| 2017 | 16 |
| 2018 | 36 |
| 2019 | 37 |
| 2020 | 21 |
| 2021 | 50 |
| 2022 | 75 |
| 2023 | 54 |
| 2024 | 24 |
| 2025 | 36 |
Known problem areas
Only 21 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Electrical system
7 of 21 total reports mention: electrical system.
Show complaint excerpts
Tl* the contact owns a 2020 Volvo XC60. The contact stated while driving 45 MPH, when the vehicle began to decelerate independently and she depressed on the brake pedal to stop the vehicle. The contact stated no warning light was illuminated.
NHTSA ODI report, 2020-10-13
Also filed under Service brakes
Vehicle completely shutdown when stopping. All lights in the car flash on and off. Unable to start the vehicle for 5mins.
NHTSA ODI report, 2024-01-22
Service brakes
4 of 21 total reports mention: service brakes.
Wheels
2 of 21 total reports mention: wheels.
Engine
2 of 21 total reports mention: engine.
Show complaint excerpts
Severe oil leak coming from the engine. I had it in the Volvo Dealership, they claimed it was due to a loose oil filter. When I drove the vehicle home and parked in my driveway, It started to stain the driveway with a fresh oil leak.
NHTSA ODI report, 2024-06-14
Air bags
2 of 21 total reports mention: air bags, most commonly citing srs malfunction warning lamp/light.
Safety timeline
6 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-04-09Forward collision avoidance20V144000 Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.
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2020-09-29Visibility, visibility/wiper20V503000 Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552.
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2021-07-02Electrical system, fuel system, gasoline21V414000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
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2021-10-22Service brakes, hydraulic21V716000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-01-31Steering23V001000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
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2025-05-14Electrical system25V179000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery.
Buy-smart checklist
2020 Volvo XC60 — pre-purchase inspection
Inspect
- Electrical system: 7 reports on file for this year.
- Service brakes: 4 reports on file for this year.
- Wheels: 2 reports on file for this year.
Verify these recalls were completed
- Recall 20V144000 · Forward collision avoidance
- Recall 20V503000 · Visibility, visibility/wiper
- Recall 21V414000 · Electrical system, fuel system, gasoline
- Recall 21V716000 · Service brakes, hydraulic
- Recall 23V001000 · Steering
- Recall 25V179000 · Electrical system
Other years of this model
See all years ranked →FAQ
- Is the 2020 Volvo XC60 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Volvo XC60?
- The most-reported component is electrical system, accounting for 33% of complaints on file.
- How many recalls does the 2020 Volvo XC60 have?
- 6 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.