2014 Volkswagen Tiguan — Model Year Report: verdict, complaints & recalls

COMPLAINTS PER YEAR

2014: 82 complaints

View as data table

Year	Complaints
2009	167
2010	109
2011	160
2012	152
2013	139
2014	82
2015	62
2016	95
2017	73
2018	274
2019	183
2020	132
2021	126
2022	243
2023	57
2024	54
2025	38
2026	20

KNOWN PROBLEM AREAS

AIR BAGS 52%

52% of complaints: air bags — 43 distinct reports on file.

Show complaint excerpts

THE CLOCK SPRING IN THE STEERING COLUMN DETERIORATED AND BECAME NONFUNCTIONAL IN A CAR THAT IS ONLY 3 YEARS OLD AND WITH ONLY 17000 MILES ON IT. THIS IS NOT AN OLD CAR, TO SPEND ABOUT $800 TO REPAIR A PART THAT IS STILL THIS NEW IS RIDICULOUS.

NHTSA ODI report, 20171223

ELECTRICAL SYSTEM 27%

27% of complaints: electrical system — 22 distinct reports on file.

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THE CLOCK SPRING IN THE STEERING COLUMN DETERIORATED AND BECAME NONFUNCTIONAL IN A CAR THAT IS ONLY 3 YEARS OLD AND WITH ONLY 17000 MILES ON IT. THIS IS NOT AN OLD CAR, TO SPEND ABOUT $800 TO REPAIR A PART THAT IS STILL THIS NEW IS RIDICULOUS.

NHTSA ODI report, 20171223

STEERING 24%

24% of complaints: steering — 20 distinct reports on file.

ENGINE 11%

11% of complaints: engine — 9 distinct reports on file.

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The check Engine light on my car comes up anytime I drive the car. The car has 72350 miles driven. The dealership said it is a known timing belt issue with VW Tiguans . It is going to cost me upto $3000.

NHTSA ODI report, 20231206

WHEN I GOT INTO MY 2014 TIGUAN THE CHECK ENGINE LIGHT WAS ON. SINCE THE CAR IS ONLY 5 MONTHS OLD I DIDN'T GIVE IT MUCH THOUGHT AND FIGURED IT WAS SOMETHING SIMPLE.

NHTSA ODI report, 20140421

SERVICE BRAKES 5%

5% of complaints: service brakes — 4 distinct reports on file.

CRASH

Show complaint excerpts

THE EMERGENCY BRAKE WAS ACCIDENTALLY ENGAGED WHILE DRIVING ON THE HIGHWAY AT 65 MPH IN TRAFFIC, BRINGING THE CAR TO A FULL STOP. THE EMERGENCY BRAKE BUTTON IS LOCATED NEXT THE TO CUP HOLDER IN THE CENTER CONSOLE BETWEEN THE FRONT SEATS.

NHTSA ODI report, 20190817

DRIVING IN COLD WEATHER AND SLOW ENOUGH SPEED, THE ELECTRONIC STABILIZATION CONTROL LIGHT WENT ON, INDICATING ESC FAILURE. THE STEERING AND BRAKES ALTERNATELY AND SIMULTANEOUSLY FAILED. STEPPING ON THE BRAKES PRODUCED NO RESPONSE AT ALL.

NHTSA ODI report, 20170216

SAFETY TIMELINE

R 20140819 — fuel system, gasoline

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014.

Remedy: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987.

Campaign 14V441000 — check if this car was fixed

I 20150324 — PE (closed 20150928)

Air Bag Clockspring Failure

R 20160115 — air bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.

Campaign 15V483000 — check if this car was fixed

I 20171113 — RQ (closed 20180504)

Air Bag Clockspring Failure

I 20180418 — EA (open)

Air Bag Clockspring Failure

R 20181129 — unknown or other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018.

Campaign 18V329000 — check if this car was fixed