2012 Volkswagen Tiguan — Model Year Report: verdict, complaints & recalls

COMPLAINTS PER YEAR

2012: 152 complaints

View as data table

Year	Complaints
2009	167
2010	109
2011	160
2012	152
2013	139
2014	82
2015	62
2016	95
2017	73
2018	274
2019	183
2020	132
2021	126
2022	243
2023	57
2024	54
2025	38
2026	20

KNOWN PROBLEM AREAS

ENGINE 33%

33% of complaints: engine — 50 distinct reports on file.

CRASH

Show complaint excerpts

GRADUAL COOLANT LEAK WITH DEALERSHIP KNOWLEDGE UPON SALE OF THE CAR (44,000 MILES). REFILL OVERFLOW EVERY 8 TO 10 MONTHS. LEAK UNKNOWN. HAD TO INCREASE REFILLING GRADUALLY OVER TIME, THOUGHT IT WAS DUE TO USE FROM WORK IN 2016.

NHTSA ODI report, 20200625

ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT.

NHTSA ODI report, 20140201

AIR BAGS 20%

20% of complaints: air bags — 30 distinct reports on file.

CRASH INJURY

Show complaint excerpts

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025.

NHTSA ODI report, 20230927

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY.

NHTSA ODI report, 20180305

IN AN ACCIDENT INVOLVING REAR HIT, WHICH SENT THE VEHICLE INTO A DITCH APPROX. 8 FEET DEEP, WITH AN IMPACT SEVERE ENOUGH TO HOSPITALIZE THE FRONT SEAT PASENGER WITH FRACTURED STERNUM AN INTERNAL BLEEDING CAUSED BY A SEAT BELT.

NHTSA ODI report, 20171112

ELECTRICAL SYSTEM 15%

15% of complaints: electrical system — 23 distinct reports on file.

CRASH

Show complaint excerpts

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025.

NHTSA ODI report, 20230927

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN.

NHTSA ODI report, 20120124

STEERING 13%

13% of complaints: steering — 20 distinct reports on file.

FUEL/PROPULSION SYSTEM 8%

8% of complaints: fuel/propulsion system — 12 distinct reports on file.

SAFETY TIMELINE

▮ 2012 — complaint volume: 152

R 20140819 — fuel system, gasoline

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014.

Remedy: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987.

Campaign 14V441000 — check if this car was fixed

I 20150324 — PE (closed 20150928)

Air Bag Clockspring Failure

R 20160115 — air bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.

Campaign 15V483000 — check if this car was fixed

I 20171113 — RQ (closed 20180504)

Air Bag Clockspring Failure

I 20180418 — EA (open)

Air Bag Clockspring Failure

R 20181129 — unknown or other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018.

Campaign 18V329000 — check if this car was fixed