2020 Volkswagen Golf
Only 6 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 6 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1985 | 10 |
| 1986 | 13 |
| 1987 | 4 |
| 1988 | 9 |
| 1989 | 17 |
| 1990 | 10 |
| 1991 | 8 |
| 1992 | 6 |
| 1993 | 7 |
| 1994 | 41 |
| 1995 | 43 |
| 1996 | 3 |
| 1997 | 7 |
| 1998 | 18 |
| 1999 | 64 |
| 2000 | 88 |
| 2001 | 116 |
| 2002 | 73 |
| 2003 | 26 |
| 2004 | 28 |
| 2005 | 19 |
| 2006 | 12 |
| 2007 | 2 |
| 2008 | 1 |
| 2009 | 3 |
| 2010 | 69 |
| 2011 | 110 |
| 2012 | 48 |
| 2013 | 43 |
| 2014 | 11 |
| 2015 | 129 |
| 2016 | 85 |
| 2017 | 115 |
| 2018 | 29 |
| 2019 | 62 |
| 2020 | 6 |
| 2021 | 6 |
| 2022 | 81 |
| 2023 | 11 |
KNOWN PROBLEM AREAS
Only 6 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
2 of 6 total reports mention: electrical system.
Show complaint excerpts
I turn my vehicle on and immediately and presented with a message on the dashboard display: "SOS Emergency Call Function Not Available: See Dealer." indicating that the emergency call function of the vehicle is not working and inaccessible.
NHTSA ODI report, 20231204
I PURCHASED A VW GOLF 2020 ON AUGUST 18TH, WHAT HAPPENED TO ME A WEEK LATER NOT ONLY DISAPPOINTED ME BUT ALSO SACRED ME. I DROVE THE CAR ON THE STREET AT THE SPEED ABOUT 25MPH, THE VEHICLE SUDDENLY DIED!
NHTSA ODI report, 20200830
1 of 6 total reports mentions: vehicle speed control.
Show complaint excerpts
While driving with the cruise control set to 55 mph, the car began an uncommanded acceleration. When I looked down on the dashboard display I noticed that the cruise control target speed was set to 95 mph.
NHTSA ODI report, 20241021
1 of 6 total reports mentions: fuel system, gasoline.
1 of 6 total reports mentions: exterior lighting.
1 of 6 total reports mentions: engine.
Show complaint excerpts
I PURCHASED A VW GOLF 2020 ON AUGUST 18TH, WHAT HAPPENED TO ME A WEEK LATER NOT ONLY DISAPPOINTED ME BUT ALSO SACRED ME. I DROVE THE CAR ON THE STREET AT THE SPEED ABOUT 25MPH, THE VEHICLE SUDDENLY DIED!
NHTSA ODI report, 20200830
SAFETY TIMELINE
Volkswagen Group of America, Inc.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or AudiÂs customer service at 1-800-253-2834.
Campaign 22V815000 — check if this car was fixed
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Volkswagen Group of America, Inc.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024.
Campaign 24V110000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Volkswagen Golf — pre-purchase inspection
- Test/inspect for electrical system issues (2 reports on file for this year).
- Test/inspect for vehicle speed control issues (1 reports on file for this year).
- Test/inspect for fuel system, gasoline issues (1 reports on file for this year).
- Verify recall 22V815000 (tires) has been completed.
- Verify recall 24V110000 (fuel system, gasoline) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Volkswagen Golf reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Volkswagen Golf?
The most-reported component is electrical system, accounting for 33% of complaints on file.
How many recalls does the 2020 Volkswagen Golf have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.