2025 Volkswagen Atlas Cross Sport
Only 19 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 19 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2020 | 106 |
| 2021 | 164 |
| 2022 | 70 |
| 2023 | 18 |
| 2024 | 94 |
| 2025 | 19 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 19 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
10 of 19 total reports mention: electrical system.
Show complaint excerpts
On August 31, 2026, while driving my 2025 Volkswagen Atlas Cross Sport on the highway, multiple warning lights illuminated and the vehicle stopped operating while I was in traffic.
NHTSA ODI report, 20260831
Also filed under FUEL/PROPULSION SYSTEM
Car has been to [XXX] in [XXX] many times as the screen will go blank and freeze. Unable to change radio or temperature. Can not see when I go in reverse. I have to turn off the car for 30 mins to have the screen to work again.
NHTSA ODI report, 20260817
Battery was dead 6 days after purchase and had to be towed to dealership. Dealership put a new battery in the vehicle on a Friday, 2 days later the battery was dead again.
NHTSA ODI report, 20250502
Also filed under UNKNOWN OR OTHER
6 of 19 total reports mention: power train, most commonly citing transmission case/housing.
5 of 19 total reports mention: engine.
4 of 19 total reports mention: forward collision avoidance, most commonly citing warnings and adaptive cruise control.
2 of 19 total reports mention: fuel/propulsion system.
SAFETY TIMELINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Campaign 25V100000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Remedy: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
Campaign 25V081000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Campaign 25V334000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Campaign 25V434000 — check if this car was fixed
BUY-SMART CHECKLIST
2025 Volkswagen Atlas Cross Sport — pre-purchase inspection
- Test/inspect for electrical system issues (10 reports on file for this year).
- Test/inspect for power train issues (6 reports on file for this year).
- Test/inspect for engine issues (5 reports on file for this year).
- Verify recall 25V100000 (engine) has been completed.
- Verify recall 25V081000 (power train) has been completed.
- Verify recall 25V334000 (back over prevention) has been completed.
- Verify recall 25V434000 (service brakes, suspension) has been completed.
FAQ
Is the 2025 Volkswagen Atlas Cross Sport reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2025 Volkswagen Atlas Cross Sport?
The most-reported component is electrical system, accounting for 53% of complaints on file.
How many recalls does the 2025 Volkswagen Atlas Cross Sport have?
4 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.