2024 Volkswagen Atlas Cross Sport

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2024 Volkswagen Atlas Cross Sport
RENDERED 2026-11-01T13:46:23.809Z

Not enough comparison years on file yet for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
99
Recalls
8

Campaigns on file for 2024

Investigations
0

None on file

Top problem
Electrical system

34% of complaints

Complaints per year

2020: 107 complaints 2020 2021: 164 complaints 2021 2022: 77 complaints 2022 2023: 20 complaints 2023 2024: 99 complaints 2024 99 2025: 23 complaints 2025 2026: 0 complaints 2026
2020: 107 complaints 2020 2021: 164 complaints 2021 2022: 77 complaints 2022 2023: 20 complaints 2023 2024: 99 complaints 2024 99 2025: 23 complaints 2025 2026: 0 complaints 2026
2020: 107 complaints 2020 2021: 164 complaints 2021 2022: 77 complaints 2022 2023: 20 complaints 2023 2024: 99 complaints 2024 99 2025: 23 complaints 2025 2026: 0 complaints 2026

2024: 99 complaints

View as data table
YearComplaints
2020107
2021164
202277
202320
202499
202523
20260

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

34% · 34 reports

Most commonly citing camera/sensor and instrument cluster/panel.

CRASH
Show complaint excerpts

The rearview camera and infotainment display intermittently fail. When the vehicle is shifted into reverse, the infotainment screen goes black or freezes, disabling the rearview camera image.

NHTSA ODI report, 2026-08-24

Also filed under Back over prevention and visibility/wiper

Forward collision avoidance

25% · 25 reports

Most commonly citing warnings and automatic emergency braking.

Show complaint excerpts

Three time while in reverse the car suddenly stops and makes loud noise. I am very concerned because this car was recently purchased and I am afraid to drive on the highway. I am contacting the dealership today about this issue…

NHTSA ODI report, 2023-08-29

Also filed under Service brakes

Back over prevention

17% · 17 reports

Most commonly citing rearview system braking and warnings.

CRASH
Show complaint excerpts

VW sent an over-the-air remote tech update on 8/8/206. Once the update was completed and the system rebooted, the rearview backup camera and cross-traffic safety system are no longer working.

NHTSA ODI report, 2026-08-10

Engine

16% · 16 reports
Show complaint excerpts

On two consecutive occasions, my 2024 Volkswagen Atlas Cross Sport suddenly lost almost all ability to accelerate after highway driving.

NHTSA ODI report, 2026-08-11

Visibility/wiper

11% · 11 reports
CRASH

Safety timeline

8 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2023-09-28Engine and engine cooling23V593000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

    Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.

  2. R
    2024-07-15Back over prevention24V480000 Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse.

    Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

  3. R
    2024-09-30Air bags24V464000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles.

    Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024.

  4. R
    2024-10-21Service brakes, hydraulic24V723000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles.

    Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024.

  5. R
    2025-03-07Engine25V100000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

    Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

  6. R
    2025-06-05Back over prevention25V334000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse.

    Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

  7. R
    2025-07-25Service brakes, suspension25V434000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles.

    Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

  8. R
    2026-07-22Back over prevention26V473000 Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions.

    Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV.

Buy-smart checklist

2024 Volkswagen Atlas Cross Sport — pre-purchase inspection

Inspect

  • Electrical system: 34 reports on file for this year.
  • Forward collision avoidance: 25 reports on file for this year.
  • Back over prevention: 17 reports on file for this year.

Verify these recalls were completed

  • Recall 23V593000 · Engine and engine cooling
  • Recall 24V480000 · Back over prevention
  • Recall 24V464000 · Air bags
  • Recall 24V723000 · Service brakes, hydraulic
  • Recall 25V100000 · Engine
  • Recall 25V334000 · Back over prevention
  • Recall 25V434000 · Service brakes, suspension
  • Recall 26V473000 · Back over prevention

FAQ

Is the 2024 Volkswagen Atlas Cross Sport reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2024 Volkswagen Atlas Cross Sport?
The most-reported component is electrical system, accounting for 34% of complaints on file.
How many recalls does the 2024 Volkswagen Atlas Cross Sport have?
8 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.