2024 Volkswagen Atlas Cross Sport
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2020 | 106 |
| 2021 | 164 |
| 2022 | 70 |
| 2023 | 18 |
| 2024 | 94 |
| 2025 | 19 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
34% of complaints: electrical system — 32 distinct reports on file, most commonly citing camera/sensor and instrument cluster/panel.
CRASHShow complaint excerpts
The rearview camera and infotainment display intermittently fail. When the vehicle is shifted into reverse, the infotainment screen goes black or freezes, disabling the rearview camera image.
NHTSA ODI report, 20260824
Also filed under BACK OVER PREVENTION and VISIBILITY/WIPER
26% of complaints: forward collision avoidance — 24 distinct reports on file, most commonly citing warnings and automatic emergency braking.
Show complaint excerpts
THREE TIME WHILE IN REVERSE THE CAR SUDDENLY STOPS AND MAKES LOUD NOISE. I AM VERY CONCERNED BECAUSE THIS CAR WAS RECENTLY PURCHASED AND I AM AFRAID TO DRIVE ON THE HIGHWAY. I AM CONTACTING THE DEALERSHIP TODAY ABOUT THIS ISSUE TODAY
NHTSA ODI report, 20230829
Also filed under SERVICE BRAKES
16% of complaints: engine — 15 distinct reports on file.
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On two consecutive occasions, my 2024 Volkswagen Atlas Cross Sport suddenly lost almost all ability to accelerate after highway driving.
NHTSA ODI report, 20260811
15% of complaints: back over prevention — 14 distinct reports on file, most commonly citing rearview system braking and warnings.
CRASHShow complaint excerpts
VW sent an over-the-air remote tech update on 8/8/206. Once the update was completed and the system rebooted, the rearview backup camera and cross-traffic safety system are no longer working.
NHTSA ODI report, 20260810
12% of complaints: visibility/wiper — 11 distinct reports on file.
CRASHSAFETY TIMELINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
Campaign 23V593000 — check if this car was fixed
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse.
Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Campaign 24V480000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024.
Campaign 24V464000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024.
Campaign 24V723000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Campaign 25V100000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Campaign 25V334000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Campaign 25V434000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV.
Campaign 26V473000 — check if this car was fixed
BUY-SMART CHECKLIST
2024 Volkswagen Atlas Cross Sport — pre-purchase inspection
- Test/inspect for electrical system issues (32 reports on file for this year).
- Test/inspect for forward collision avoidance issues (24 reports on file for this year).
- Test/inspect for engine issues (15 reports on file for this year).
- Verify recall 23V593000 (engine and engine cooling) has been completed.
- Verify recall 24V480000 (back over prevention) has been completed.
- Verify recall 24V464000 (air bags) has been completed.
- Verify recall 24V723000 (service brakes, hydraulic) has been completed.
- Verify recall 25V100000 (engine) has been completed.
- Verify recall 25V334000 (back over prevention) has been completed.
- Verify recall 25V434000 (service brakes, suspension) has been completed.
- Verify recall 26V473000 (back over prevention) has been completed.
FAQ
Is the 2024 Volkswagen Atlas Cross Sport reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2024 Volkswagen Atlas Cross Sport?
The most-reported component is electrical system, accounting for 34% of complaints on file.
How many recalls does the 2024 Volkswagen Atlas Cross Sport have?
8 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.