2023 Volkswagen Atlas Cross Sport
Only 16 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 16 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2020 | 99 |
| 2021 | 156 |
| 2022 | 70 |
| 2023 | 16 |
| 2024 | 87 |
| 2025 | 16 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 16 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
5 of 16 total reports mention: engine.
5 of 16 total reports mention: air bags.
3 of 16 total reports mention: service brakes.
CRASHShow complaint excerpts
Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work.
NHTSA ODI report, 20250917
3 of 16 total reports mention: electrical system.
Show complaint excerpts
Multiple issues since purchasing the vehicle in 01/2023. - First evening in the driveway all of the windows went down. The vehicle was not running. This has happened two other times.
NHTSA ODI report, 20230331
2 of 16 total reports mention: fuel/propulsion system.
SAFETY TIMELINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 22V152000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022.
Campaign 22V753000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298.
Campaign 22V807000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Remedy: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298.
Campaign 22V718000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024.
Campaign 24V464000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Campaign 25V434000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Volkswagen Atlas Cross Sport — pre-purchase inspection
- Test/inspect for engine issues (5 reports on file for this year).
- Test/inspect for air bags issues (5 reports on file for this year).
- Test/inspect for service brakes issues (3 reports on file for this year).
- Verify recall 22V152000 (air bags) has been completed.
- Verify recall 22V753000 (engine and engine cooling) has been completed.
- Verify recall 22V807000 (suspension) has been completed.
- Verify recall 22V718000 (service brakes, hydraulic) has been completed.
- Verify recall 24V464000 (air bags) has been completed.
- Verify recall 25V434000 (service brakes, suspension) has been completed.
FAQ
Is the 2023 Volkswagen Atlas Cross Sport reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Volkswagen Atlas Cross Sport?
The most-reported component is engine, accounting for 31% of complaints on file.
How many recalls does the 2023 Volkswagen Atlas Cross Sport have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.