2020 Toyota Prius Prime
Only 16 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 16 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 16
- Recalls
- 1
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2020
Opened by NHTSA
Not enough data
Complaints per year
2020: 16 complaints
View as data table
| Year | Complaints |
|---|---|
| 2017 | 32 |
| 2018 | 15 |
| 2019 | 9 |
| 2020 | 16 |
| 2021 | 10 |
| 2022 | 8 |
| 2023 | 6 |
| 2024 | 12 |
Known problem areas
Only 16 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Visibility/wiper
5 of 16 total reports mention: visibility/wiper.
Show complaint excerpts
Tl* the contact owns a 2020 Toyota Prius Prime. The contact stated that he purchased and installed a dashboard cover in the vehicle.
NHTSA ODI report, 2020-10-26
The car had about 8000 miles on it. It was parked in Garage the night before. In the morning the outside temperature was 39F. During my 30 minutes driving, the front defrost was turned on.
NHTSA ODI report, 2024-01-10
Vehicle speed control
3 of 16 total reports mention: vehicle speed control.
Show complaint excerpts
The contact owns a 2020 Toyota Prius Prime.
NHTSA ODI report, 2025-09-29
I was going to park my car in parking lot of my apartment. I pushed the baker, the car didn't decrease the speed or stop, but accelerated. It was just out of control and crashed to the wall. The sensor system didn't do any job, not even a warning.
NHTSA ODI report, 2020-11-25
Also filed under Service brakes
Power train
3 of 16 total reports mention: power train.
Electrical system
3 of 16 total reports mention: electrical system.
Tires
2 of 16 total reports mention: tires.
Show complaint excerpts
I purchased Goodyear Assurance MaxLife 195/65 R 15 from Sam's Club in Kingston on August 2023. On [XXX] my tire blew out on the inner sidewall of my tire.
NHTSA ODI report, 2024-03-27
Safety timeline
1 recall · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
R
2019-09-20Electronic stability control (esc), service brakes19V544000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019.
-
I
2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
Buy-smart checklist
2020 Toyota Prius Prime — pre-purchase inspection
Inspect
- Visibility/wiper: 5 reports on file for this year.
- Vehicle speed control: 3 reports on file for this year.
- Power train: 3 reports on file for this year.
Verify these recalls were completed
- Recall 19V544000 · Electronic stability control (esc), service brakes
FAQ
- Is the 2020 Toyota Prius Prime reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Toyota Prius Prime?
- The most-reported component is visibility/wiper, accounting for 31% of complaints on file.
- How many recalls does the 2020 Toyota Prius Prime have?
- 1 recall on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.