2020 Toyota Prius Prime
Only 16 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 16 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2017 | 32 |
| 2018 | 15 |
| 2019 | 8 |
| 2020 | 16 |
| 2021 | 10 |
| 2022 | 8 |
| 2023 | 3 |
| 2024 | 11 |
KNOWN PROBLEM AREAS
Only 16 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
5 of 16 total reports mention: visibility/wiper.
CRASHShow complaint excerpts
TL* THE CONTACT OWNS A 2020 TOYOTA PRIUS PRIME. THE CONTACT STATED THAT HE PURCHASED AND INSTALLED A DASHBOARD COVER IN THE VEHICLE.
NHTSA ODI report, 20201026
The car had about 8000 miles on it. It was parked in Garage the night before. In the morning the outside temperature was 39F. During my 30 minutes driving, the front defrost was turned on.
NHTSA ODI report, 20240110
3 of 16 total reports mention: vehicle speed control.
CRASHShow complaint excerpts
The contact owns a 2020 Toyota Prius Prime.
NHTSA ODI report, 20250929
I WAS GOING TO PARK MY CAR IN PARKING LOT OF MY APARTMENT. I PUSHED THE BAKER, THE CAR DIDN'T DECREASE THE SPEED OR STOP, BUT ACCELERATED. IT WAS JUST OUT OF CONTROL AND CRASHED TO THE WALL. THE SENSOR SYSTEM DIDN'T DO ANY JOB, NOT EVEN A WARNING.
NHTSA ODI report, 20201125
3 of 16 total reports mention: power train.
CRASH3 of 16 total reports mention: electrical system.
CRASH2 of 16 total reports mention: tires.
Show complaint excerpts
I purchased Goodyear Assurance MaxLife 195/65 R 15 from Sam's Club in Kingston on August 2023. On [XXX] my tire blew out on the inner sidewall of my tire.
NHTSA ODI report, 20240327
SAFETY TIMELINE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019.
Campaign 19V544000 — check if this car was fixed
Pedestrian alert sounds
BUY-SMART CHECKLIST
2020 Toyota Prius Prime — pre-purchase inspection
- Test/inspect for visibility/wiper issues (5 reports on file for this year).
- Test/inspect for vehicle speed control issues (3 reports on file for this year).
- Test/inspect for power train issues (3 reports on file for this year).
- Verify recall 19V544000 (electronic stability control (esc), service brakes) has been completed.
FAQ
Is the 2020 Toyota Prius Prime reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Toyota Prius Prime?
The most-reported component is visibility/wiper, accounting for 31% of complaints on file.
How many recalls does the 2020 Toyota Prius Prime have?
1 recall on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.