2004 Toyota Matrix
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2002 | 2 |
| 2003 | 268 |
| 2004 | 138 |
| 2005 | 213 |
| 2006 | 170 |
| 2007 | 96 |
| 2008 | 38 |
| 2009 | 192 |
| 2010 | 45 |
| 2011 | 10 |
| 2012 | 5 |
| 2013 | 0 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
28% of complaints: power train — 38 distinct reports on file, most commonly citing manual transmission and clutch assembly.
26% of complaints: air bags — 36 distinct reports on file, most commonly citing frontal and inflator module.
CRASH FIRE INJURYShow complaint excerpts
TAKATA RECALL - WHILE DRIVING ON A HIGHWAY, THERE WAS A SLOW UP, AND I BRAKED, BUT STOPPED RIGHT AT THE REAR BUMPER OF THE CAR IN FRONT OF ME. HOWEVER, ANOTHER CAR WAS COMING BEHIND ME AND COULDN'T STOP, OR DIDN'T NOTICE THAT TRAFFICE HAD STOPPED.
NHTSA ODI report, 20180626
WHILE DRIVING 55-60 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. *AK
NHTSA ODI report, 20041201
TAKATA RECALL WILL SOMEONE GET TOYOTA TO REPAIR MY CAR? I HAVE BEEN TRYING TO GET MY AIRBAG HAZARD REPAIRED SINCE 2014 RECALL CAME OUT. NO SUCCESS TO DATE. MEANWHILE FORCED TO DRIVE POTENTIAL BOMB.
NHTSA ODI report, 20190311
11% of complaints: vehicle speed control — 15 distinct reports on file.
CRASH INJURYShow complaint excerpts
DURING DAYLIGHT ON THE ABOVE DATE, AS I MADE A TURN FROM SMALL PARKING LOT INTO A PARKING SPACE, CAR SUDDENLY ACCELERATED AND CRASHED INTO CONCRETE BUILDING.
NHTSA ODI report, 20130812
9% of complaints: visibility — 13 distinct reports on file, most commonly citing power window devices and controls and glass, side/rear.
CRASH INJURY7% of complaints: electrical system — 9 distinct reports on file, most commonly citing ignition and 12v/24v/48v battery.
FIREShow complaint excerpts
2004 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *SMD THE CONSUMER RECEIVED A LETTER FROM TOYOTA STATING IT WAS IMPOSSIBLE DETERMINE THE CAUSE OF THE FIRE, AND THEREFORE, THEY WERE UNABLE TO ASSIST ANY FURTHER. UPDATED 07/15/13
NHTSA ODI report, 20130715
SAFETY TIMELINE
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM
Remedy: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 — check if this car was fixed
SIDE FRONT POWER WINDOW SHATTERS
TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSIN
Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008,
Campaign 08V162000 — check if this car was fixed
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONF
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 — check if this car was fixed
BUY-SMART CHECKLIST
2004 Toyota Matrix — pre-purchase inspection
- Test/inspect for power train issues (38 reports on file for this year).
- Test/inspect for air bags issues (36 reports on file for this year).
- Test/inspect for vehicle speed control issues (15 reports on file for this year).
- Verify recall 06E023000 (exterior lighting) has been completed.
- Verify recall 08V162000 (visibility) has been completed.
- Verify recall 09E012000 (exterior lighting) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2004 Toyota Matrix reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Toyota Matrix is rated "typical".
What are the most common problems with the 2004 Toyota Matrix?
The most-reported component is power train, accounting for 28% of complaints on file.
How many recalls does the 2004 Toyota Matrix have?
3 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.