2023 Toyota Highlander
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1997 | 1 |
| 1998 | 1 |
| 1999 | 0 |
| 2000 | 0 |
| 2001 | 137 |
| 2002 | 301 |
| 2003 | 258 |
| 2004 | 286 |
| 2005 | 224 |
| 2006 | 277 |
| 2007 | 123 |
| 2008 | 403 |
| 2009 | 134 |
| 2010 | 216 |
| 2011 | 181 |
| 2012 | 182 |
| 2013 | 206 |
| 2014 | 135 |
| 2015 | 191 |
| 2016 | 110 |
| 2017 | 265 |
| 2018 | 265 |
| 2019 | 479 |
| 2020 | 310 |
| 2021 | 511 |
| 2022 | 241 |
| 2023 | 179 |
| 2024 | 42 |
| 2025 | 9 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
18% of complaints: structure — 32 distinct reports on file, most commonly citing body and bumpers.
CRASH INJURYShow complaint excerpts
The contact owns a 2023 Toyota Highlander. The contact stated that while the vehicle was parked, unattended an unknown vehicle crashed into the front bumper. A police report was not filed. There was no air bag deployment, fire, or injury.
NHTSA ODI report, 20240307
Tailgate stays open; sensors seem to fail. It will work one day and not work on another day. My wife is short and handicapped and she canât close it manually.
NHTSA ODI report, 20260719
16% of complaints: engine — 28 distinct reports on file.
CRASH INJURY11% of complaints: power train — 20 distinct reports on file.
10% of complaints: service brakes — 18 distinct reports on file.
CRASH INJURYShow complaint excerpts
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix.
NHTSA ODI report, 20230214
Also filed under UNKNOWN OR OTHER
9% of complaints: fuel/propulsion system — 16 distinct reports on file.
CRASH INJURYSAFETY TIMELINE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350...
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331.
Campaign 23V480000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 23V720000 — check if this car was fixed
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires.
Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074.
Campaign 24V419000 — check if this car was fixed
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed.
Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226.
Campaign 24V452000 — check if this car was fixed
Gulf States Toyota, Inc.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Campaign 24V548000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly...
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331.
Campaign 25V040000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06.
Campaign 25V744000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown...
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge.
Campaign 25V595000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026.
Campaign 26V128000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Toyota Highlander — pre-purchase inspection
- Test/inspect for structure issues (32 reports on file for this year).
- Test/inspect for engine issues (28 reports on file for this year).
- Test/inspect for power train issues (20 reports on file for this year).
- Verify recall 26V128000 (seats) has been completed.
- Verify recall 23V480000 (air bags, steering) has been completed.
- Verify recall 23V720000 (structure) has been completed.
- Verify recall 24V419000 (tires) has been completed.
- Verify recall 24V452000 (tires) has been completed.
- Verify recall 24V548000 (equipment) has been completed.
- Verify recall 25V040000 (air bags, steering) has been completed.
- Verify recall 25V744000 (back over prevention) has been completed.
- Verify recall 25V595000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
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WORST YEARS
FAQ
Is the 2023 Toyota Highlander reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Toyota Highlander is rated "typical".
What are the most common problems with the 2023 Toyota Highlander?
The most-reported component is structure, accounting for 18% of complaints on file.
How many recalls does the 2023 Toyota Highlander have?
9 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.