2011 Toyota Highlander
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 181
- Recalls
- 5
- Investigations
- 2
- Top problem
- Steering
Campaigns on file for 2011
Opened by NHTSA
19% of complaints
Complaints per year
2011: 181 complaints
View as data table
| Year | Complaints |
|---|---|
| 1997 | 1 |
| 1998 | 1 |
| 1999 | 0 |
| 2000 | 0 |
| 2001 | 137 |
| 2002 | 301 |
| 2003 | 258 |
| 2004 | 286 |
| 2005 | 224 |
| 2006 | 278 |
| 2007 | 124 |
| 2008 | 404 |
| 2009 | 134 |
| 2010 | 216 |
| 2011 | 181 |
| 2012 | 182 |
| 2013 | 207 |
| 2014 | 136 |
| 2015 | 193 |
| 2016 | 111 |
| 2017 | 271 |
| 2018 | 272 |
| 2019 | 505 |
| 2020 | 320 |
| 2021 | 531 |
| 2022 | 260 |
| 2023 | 184 |
| 2024 | 42 |
| 2025 | 9 |
| 2026 | 3 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Steering
19% · 34 reportsMost commonly citing electric power assist system.
Structure
15% · 28 reportsMost commonly citing body and hatchback/liftgate.
Visibility/wiper
14% · 25 reportsElectrical system
13% · 23 reportsMost commonly citing solenoid and speedometer/odometer.
Engine
9% · 17 reportsShow complaint excerpts
Dear Sir/Madam, I am writing to file a formal complaint regarding persistent safety issues with my 2011 Toyota Highlander V6 AWD.
NHTSA ODI report, 2024-05-25
Also filed under Power train
Safety timeline
5 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2013-03-21Air bags, seats13V014000 Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius…
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may…
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2013-05-28Equipment13V123000 Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013…
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still…
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2015-01-29Seats14V743000 Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2...
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015.
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2015-11-25Visibility15V689000 Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4,...
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015.
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2016-07-14Seats16V396000 Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser,...
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
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2018-05-04Preliminary evaluationClosed 2018-11-20 Upper Steering Column Separation
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2018-11-16Engineering analysisClosed 2024-04-02 Steering Column Separation
Buy-smart checklist
2011 Toyota Highlander — pre-purchase inspection
Inspect
- Steering: 34 reports on file for this year.
- Structure: 28 reports on file for this year.
- Visibility/wiper: 25 reports on file for this year.
Verify these recalls were completed
- Recall 13V014000 · Air bags, seats
- Recall 13V123000 · Equipment
- Recall 14V743000 · Seats
- Recall 15V689000 · Visibility
- Recall 16V396000 · Seats
Other years of this model
See all years ranked →FAQ
- Is the 2011 Toyota Highlander reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2011 Toyota Highlander is rated "typical".
- What are the most common problems with the 2011 Toyota Highlander?
- The most-reported component is steering, accounting for 19% of complaints on file.
- How many recalls does the 2011 Toyota Highlander have?
- 5 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.