2023 Toyota Highlander Hybrid
Only 8 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 8 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2004 | 0 |
| 2005 | 1 |
| 2006 | 370 |
| 2007 | 110 |
| 2008 | 197 |
| 2009 | 40 |
| 2010 | 22 |
| 2011 | 5 |
| 2012 | 9 |
| 2013 | 5 |
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 6 |
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 6 |
| 2020 | 9 |
| 2021 | 15 |
| 2022 | 6 |
| 2023 | 8 |
| 2024 | 0 |
| 2025 | 0 |
KNOWN PROBLEM AREAS
Only 8 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 8 total reports mention: structure.
Show complaint excerpts
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available.
NHTSA ODI report, 20240425
1 of 8 total reports mentions: vehicle speed control.
1 of 8 total reports mentions: steering.
Show complaint excerpts
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable.
NHTSA ODI report, 20231016
1 of 8 total reports mentions: service brakes.
1 of 8 total reports mentions: seat belts.
Show complaint excerpts
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely.
NHTSA ODI report, 20240104
SAFETY TIMELINE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350...
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331.
Campaign 23V480000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 23V720000 — check if this car was fixed
Gulf States Toyota, Inc.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Campaign 24V548000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly...
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331.
Campaign 25V040000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06.
Campaign 25V744000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026.
Campaign 26V128000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Toyota Highlander Hybrid — pre-purchase inspection
- Test/inspect for structure issues (3 reports on file for this year).
- Test/inspect for vehicle speed control issues (1 reports on file for this year).
- Test/inspect for steering issues (1 reports on file for this year).
- Verify recall 26V128000 (seats) has been completed.
- Verify recall 23V480000 (air bags, steering) has been completed.
- Verify recall 23V720000 (structure) has been completed.
- Verify recall 24V548000 (equipment) has been completed.
- Verify recall 25V040000 (air bags, steering) has been completed.
- Verify recall 25V744000 (back over prevention) has been completed.
FAQ
Is the 2023 Toyota Highlander Hybrid reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Toyota Highlander Hybrid?
The most-reported component is structure, accounting for 38% of complaints on file.
How many recalls does the 2023 Toyota Highlander Hybrid have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.