2020 Toyota Highlander Hybrid
Only 9 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 9 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 9
- Recalls
- 4
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2020
Opened by NHTSA
Not enough data
Complaints per year
2020: 9 complaints
View as data table
| Year | Complaints |
|---|---|
| 2004 | 0 |
| 2005 | 1 |
| 2006 | 371 |
| 2007 | 110 |
| 2008 | 197 |
| 2009 | 40 |
| 2010 | 22 |
| 2011 | 5 |
| 2012 | 9 |
| 2013 | 5 |
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 6 |
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 6 |
| 2020 | 9 |
| 2021 | 15 |
| 2022 | 6 |
| 2023 | 9 |
| 2024 | 0 |
| 2025 | 0 |
Known problem areas
Only 9 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Air bags
4 of 9 total reports mention: air bags.
Show complaint excerpts
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable.
NHTSA ODI report, 2025-01-21
Service brakes
2 of 9 total reports mention: service brakes, most commonly citing hydraulic.
Visibility
1 of 9 total reports mentions: visibility, most commonly citing defroster/defogger/hvac system.
Show complaint excerpts
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions.
NHTSA ODI report, 2023-10-27
Tires
1 of 9 total reports mentions: tires.
Show complaint excerpts
Tl* the contact owns a 2020 Toyota Highlander Hybrid equipped with goodyear tires, tire line: eagle, tire size: 235/55/R20, DOT number: M68AJM1R0720.
NHTSA ODI report, 2021-05-05
Structure
1 of 9 total reports mentions: structure.
Safety timeline
4 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-12-11Air bags, seats20V633000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331.
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2022-05-27Electronic stability control (esc)22V239000 Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles.
Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03.
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I
2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2024-04-22Structure23V720000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331.
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2024-10-31Air bags23V865000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022...
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024.
Buy-smart checklist
2020 Toyota Highlander Hybrid — pre-purchase inspection
Inspect
- Air bags: 4 reports on file for this year.
- Service brakes: 2 reports on file for this year.
- Visibility: 1 report on file for this year.
Verify these recalls were completed
- Recall 20V633000 · Air bags, seats
- Recall 22V239000 · Electronic stability control (esc)
- Recall 23V720000 · Structure
- Recall 23V865000 · Air bags
FAQ
- Is the 2020 Toyota Highlander Hybrid reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Toyota Highlander Hybrid?
- The most-reported component is air bags, accounting for 44% of complaints on file.
- How many recalls does the 2020 Toyota Highlander Hybrid have?
- 4 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.