2011 Smart Fortwo
Only 16 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 16 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2005 | 2 |
| 2008 | 139 |
| 2009 | 100 |
| 2010 | 6 |
| 2011 | 16 |
| 2012 | 8 |
| 2013 | 25 |
| 2014 | 13 |
| 2015 | 6 |
| 2016 | 21 |
| 2017 | 7 |
| 2018 | 1 |
| 2019 | 1 |
KNOWN PROBLEM AREAS
Only 16 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
5 of 16 total reports mention: engine.
FIRE4 of 16 total reports mention: seat belts.
Show complaint excerpts
THE DRIVER SIDE SEAT BELT LATCH HAS FAILED FOR THE SECOND TIME IN 2 YEARS. THE MALE END CAN NOT BE INSERTED INTO THE FEMALE END.
NHTSA ODI report, 20181027
THE METAL SEAT BELT CONNECTOR FRAYED IN TO TWO PIECES. REPLACED WITH OEM PART. IT FRAYED AGAIN. IT'S A 2011 DRIVEN BY A 75 YR.OLD SENIOR CITIZEN. MERCEDES ACCUSED OWNER OF MALICIOUSLY CUTTING CABLE. EXTREME SAFETY HAZZARD.
NHTSA ODI report, 20180731
4 of 16 total reports mention: electrical system.
Show complaint excerpts
THE METAL SEAT BELT CONNECTOR FRAYED IN TO TWO PIECES. REPLACED WITH OEM PART. IT FRAYED AGAIN. IT'S A 2011 DRIVEN BY A 75 YR.OLD SENIOR CITIZEN. MERCEDES ACCUSED OWNER OF MALICIOUSLY CUTTING CABLE. EXTREME SAFETY HAZZARD.
NHTSA ODI report, 20180731
2 of 16 total reports mention: service brakes.
CRASHShow complaint excerpts
STOPPED AT A RED LIGHT BEHIND OTHER CAR. VEHICLE ROLLED FORWARD WHILE FOOT WAS ON BRAKE INTO OTHER STOPPED VEHICLE. *TR
NHTSA ODI report, 20120513
2 of 16 total reports mention: power train.
SAFETY TIMELINE
No recalls on file for this model year.
Pedestrian alert sounds
BUY-SMART CHECKLIST
2011 Smart Fortwo — pre-purchase inspection
- Test/inspect for engine issues (5 reports on file for this year).
- Test/inspect for seat belts issues (4 reports on file for this year).
- Test/inspect for electrical system issues (4 reports on file for this year).
FAQ
Is the 2011 Smart Fortwo reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2011 Smart Fortwo?
The most-reported component is engine, accounting for 31% of complaints on file.
How many recalls does the 2011 Smart Fortwo have?
No recalls are on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.