2011 Smart Fortwo
Only 16 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 16 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 16
- Recalls
- 0
- Investigations
- 1
- Top problem
- —
Too few to rank
None on file
Opened by NHTSA
Not enough data
Complaints per year
2011: 16 complaints
View as data table
| Year | Complaints |
|---|---|
| 2005 | 2 |
| 2008 | 140 |
| 2009 | 100 |
| 2010 | 6 |
| 2011 | 16 |
| 2012 | 8 |
| 2013 | 25 |
| 2014 | 13 |
| 2015 | 6 |
| 2016 | 21 |
| 2017 | 7 |
| 2018 | 1 |
| 2019 | 1 |
Known problem areas
Only 16 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Engine
5 of 16 total reports mention: engine.
Seat belts
4 of 16 total reports mention: seat belts.
Show complaint excerpts
The driver side seat belt latch has failed for the second time in 2 years. The male end can not be inserted into the female end.
NHTSA ODI report, 2018-10-27
The metal seat belt connector frayed in to two pieces. Replaced with OEM part. It frayed again. It's a 2011 driven by a 75 yr.old senior citizen. Mercedes accused owner of maliciously cutting cable. Extreme safety hazzard.
NHTSA ODI report, 2018-07-31
Also filed under Electrical system
Electrical system
4 of 16 total reports mention: electrical system.
Service brakes
2 of 16 total reports mention: service brakes.
Show complaint excerpts
Stopped at a red light behind other car. Vehicle rolled forward while foot was on brake into other stopped vehicle.
NHTSA ODI report, 2012-05-13
Also filed under Vehicle speed control
Power train
2 of 16 total reports mention: power train.
Safety timeline
No recalls on file for this model year.
0 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
I
2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
Buy-smart checklist
2011 Smart Fortwo — pre-purchase inspection
Inspect
- Engine: 5 reports on file for this year.
- Seat belts: 4 reports on file for this year.
- Electrical system: 4 reports on file for this year.
FAQ
- Is the 2011 Smart Fortwo reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2011 Smart Fortwo?
- The most-reported component is engine, accounting for 31% of complaints on file.
- How many recalls does the 2011 Smart Fortwo have?
- No recalls are on file for this model year.
Data updated 2026-09-22 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.